Customer Success Jobs at Zscaler with Visa Sponsorship
Zscaler hires Customer Success professionals across enterprise accounts, technical implementation, and strategic renewals. The company has a consistent track record of sponsoring work visas for this function, covering multiple visa categories so candidates at different stages of their immigration journey can qualify.
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Get Access To All JobsAbout Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Sales Engineer to join our Enterprise West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
What You’ll Do (Role Expectations)
- Create and deliver technical product presentations to prospective customers
- Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
- Lead product evaluations and custom product configurations
- Design evaluation test plans with customers and guide the process to successful outcomes
Who You Are (Success Profile)
- You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
- You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.
What We’re Looking For (Minimum Qualifications)
- 7+ years of experience as a Sales Engineer or Network Systems integrator
- Bachelor’s degree in Computer Science or a related field, or equivalent working experience
- Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls
What Will Make You Stand Out (Preferred Qualifications)
- Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) + benefits.
Base Pay Range
$147,000—$183,750 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Benefits
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Sales Engineer to join our Enterprise West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
What You’ll Do (Role Expectations)
- Create and deliver technical product presentations to prospective customers
- Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
- Lead product evaluations and custom product configurations
- Design evaluation test plans with customers and guide the process to successful outcomes
Who You Are (Success Profile)
- You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
- You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.
What We’re Looking For (Minimum Qualifications)
- 7+ years of experience as a Sales Engineer or Network Systems integrator
- Bachelor’s degree in Computer Science or a related field, or equivalent working experience
- Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls
What Will Make You Stand Out (Preferred Qualifications)
- Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) + benefits.
Base Pay Range
$147,000—$183,750 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Benefits
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
See all 23+ Customer Success at Zscaler jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Zscaler roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Zscaler Jobs
Align your credentials to enterprise SaaS experience
Zscaler's Customer Success roles center on zero-trust security adoption at large enterprises. Before applying, document measurable outcomes from SaaS onboarding, QBRs, or renewal cycles. USCIS requires specialty occupation evidence, and project-specific achievements strengthen that case.
Confirm OPT STEM extension eligibility early
Cybersecurity and cloud networking roles at Zscaler often qualify for STEM OPT extensions, giving F-1 holders up to three years of work authorization. Verify your degree field aligns with the STEM designation list before your initial 12-month OPT period expires.
Ask about cap-exempt filing during interviews
If you missed the H-1B lottery, Zscaler may be able to file a cap-exempt petition through a qualifying nonprofit or research institution partner. Raise this during the offer stage rather than after, so the recruiter can loop in immigration counsel before your grace period narrows.
Use Migrate Mate to find current Customer Success openings
Zscaler posts Customer Success roles across multiple locations and seniority levels. Use Migrate Mate to filter specifically for Zscaler openings that list visa sponsorship, so you're applying to positions already flagged as sponsorship-eligible rather than guessing from a generic job board.
Request LCA details before signing your offer
Your employer must file a Labor Condition Application with the DOL before submitting your H-1B or E-3 petition. Ask your Zscaler recruiter which office location will appear on the LCA, because remote-work arrangements can complicate prevailing wage compliance if your worksite changes after filing.
Customer Success at Zscaler jobs are hiring across the US. Find yours.
Find Customer Success at Zscaler JobsFrequently Asked Questions
Does Zscaler sponsor H-1B visas for Customer Success?
Yes, Zscaler sponsors H-1B visas for Customer Success roles. The company works with immigration counsel to file petitions for qualifying positions, including Customer Success Managers and Technical Account Managers. Because H-1B is subject to the annual lottery cap, timing matters. If you're already in H-1B status with another employer, a transfer petition avoids the lottery entirely.
Which visa types does Zscaler sponsor for Customer Success roles?
Zscaler sponsors a range of visa categories for Customer Success hires, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, F-1 OPT and CPT for students, J-1 for eligible exchange visitors, and employment-based Green Cards through EB-2 and EB-3 pathways. The right category depends on your nationality, degree, and current immigration status.
What qualifications does Zscaler expect for Customer Success roles?
Most Customer Success positions at Zscaler require a bachelor's degree in a relevant field such as information technology, computer science, business, or engineering. Enterprise SaaS experience, strong account management skills, and familiarity with cloud security or networking concepts are commonly expected. TAM roles lean heavier on technical depth, while CSM roles weight relationship management and renewal metrics.
How do I apply for Customer Success jobs at Zscaler?
You can browse and apply for Customer Success openings at Zscaler directly through Migrate Mate, which filters roles by visa sponsorship eligibility so you can confirm the position qualifies before investing time in the application. Once you identify a role, apply through Zscaler's careers portal and be upfront about your visa status and timeline during the initial recruiter screen.
How do I manage timing between the H-1B lottery and a Zscaler offer?
The H-1B lottery runs once a year, with registration typically opening in March and cap-subject petitions taking effect October 1. If Zscaler extends you an offer after the lottery closes, you won't be eligible for cap-subject H-1B until the following fiscal year. In the interim, explore whether your current status, such as OPT or TN, can bridge the gap while USCIS processes a transfer or new petition.
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