Consulting Intern Jobs in California

INTRODUCTION

Honda of North Hollywood is under new ownership and expanding! We are looking for qualified, motivated and exceptional individuals to become part of our team.

As our Internet Sales Consultant you're responsible for creating a great experience for all of our guests and using your communication skills to identify needs and wants. This role is a great way for a dedicated and outgoing person to kick start your sales career with us!

ROLE AND RESPONSIBILITIES

One of the great things about our environment is that there is always something new happening! The points below are just some of the day-to-day things our Product Specialists do to provide our customers with a world class experience at Honda of North Hollywood:

• Take the customers through a thorough buying process supported by established selling steps, policies and procedures
• Respond to all internet leads in a timely manner
• Be able to manage deals via phone, text, or email.
• Be able to write engaging emails that meet professional and literary standards
• Develop and relay a high level of product knowledge around vehicle features
• Demonstrate the operation and features of the desired vehicle in showroom and via test drive
• Present the new or pre-owned vehicle to the customer through an established delivery process, ensuring that the customer understands the vehicle's features, warranty and paperwork
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele
• Develop a prospecting system, making calls and sending emails and text messages to potential customers to set appointments
• Set and track personal sales goals on a daily, weekly, monthly and yearly basis
• Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors and customers
• Continue to maintain our dealership's value, quality, and integrity
• Analyze information and evaluate alternatives in an effort to resolve issues and make sound, timely decisions

BASIC QUALIFICATIONS

This is the right opportunity for you if you are…

• Someone that enjoys meeting new people every day and that feels passionate about helping our customers.
• With previous experience in customer service and/or sales, not necessarily in car sales. We will provide you the training and all the support needed to succeed in the auto financing world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:

• Full time availability. You'll also need to be at least 18 years old.
• Creative, positive, team player attitude.
• Ability to analyze situations and make win-win business decisions.
• Honesty, empathy, and exceptional communication skills.
• Able to work in team-based and independent settings.
• A bilingual person that feels comfortable interacting with our customers in Spanish and English.
• Minimum high school diploma or GED equivalent required
• Sales and/or Customer Service Experience
• Self-motivated, goal-oriented, enthusiastic presence with an ability to work effectively and efficiently in a team environment.
• Excellent communication, customer service, organizational and negotiation skills
• Ability to apply a common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Professional appearance and a strong work ethic.
• Have and maintain an excellent driving record.
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• All potential employees must pass a pre-employment background check and drug screen.
• Performs efficiently with the normal amount of direction for the position; displays the professional attitude and capabilities of a self-starter.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Sit and/or stand interchangeably throughout the day.
• Sit and/or stand for long periods at a time.
• Use hands, fingers and arms continually, frequently and throughout the day.
• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
• Pick-up, lift and carry items that may exceed 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT WE OFFER

• Guaranteed hourly wage without the stress of commission
• Fast paced work environment
• Paid training and development
• Career growth opportunities
• Medical, dental, vision and other benefits for you and your qualified family members
• Paid time off and holidays
• 401(k) retirement program with Company Match
• Partial cell phone reimbursement
• COMPENSATION – This position pays minimum hourly wages plus semi-monthly commission

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Honda of North Hollywood reserves the right to revise or change job duties and responsibilities as the need arises.

Honda of North Hollywood is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status or on the basis of disability.