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Position Details

Recruitment/Posting Title International Services Adviser

Job Category URA-AFT Administrative

Department ISSS

Overview

Rutgers Global is the university-wide international affairs office, serving all three campuses and Rutgers Health. Rutgers Global promotes and advances Rutgers as a globally engaged institution through study and service-learning abroad programs, immigration processing and academic support services to international students and scholars, international partnership facilitation, and design and support of on-campus events that address global topics and create cross-cultural social networks. Rutgers Global serves as a gateway to leveraging programs in the international and global arenas across the university and ensuring that they are delivered at the highest level of excellence.

Posting Summary

Rutgers, The State University of New Jersey is seeking an International Services Adviser for International Student Services (ISS). Reporting to the Director of International Student Services, the international student adviser (ISA) will work as a member of ISSS’ Student Services team, delivering immigration services and holistic support to undergraduate and graduate international students at Rutgers University.

Among the key duties of the position are the following:
- Serves as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) in issuing SEVIS documents for international students to obtain, maintain and apply for the benefits of their legal international student or exchange visitor status.
- Advises students in individual and group settings on opportunities, rights and responsibilities under the law and refer to other University departments, attorneys, or governmental agencies as necessary.
- Counsels international students on all personal, health, social, cultural, financial, and immigration matters related to their stay.
- Takes on projects in specialty areas such as technology-based communications, innovative cross-cultural programming, monitoring regulatory changes affecting international students, and/or other specialty areas.
- Participates as a full member of the unit’s professional team in developing, administering and evaluating the unit’s overall operation and programming.
- Collaborates cross functionally with other ISSS offices at Rutgers Global as well as other Rutgers staff, schools, departments and outside organizations as needed.
- Performs other duties as required.

FLSA Exempt

Grade 05

Salary Details $68,278 to $70,000

Minimum Salary 68278.480

Mid Range Salary 84393.980

Maximum Salary 100509.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs

Position Status Full Time

Working Hours

Standard Hours 37.50

Daily Work Shift

Work Arrangement

This position requires a fully on-site work arrangement.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

- Bachelor’s degree in a related field, or an equivalent combination of education and/or experience.
- Two (2) years of professional experience. The experience must have included learning a body of specialized knowledge specific to the job, exercising critical thinking skills to solve problems, and customer or client services work.

Required Knowledge, Skills, and Abilities

- Ability to exercise critical thinking skills to solve problems.
- Customer service, and problem-solving skills.
- Strong written and verbal communication skills.
- Meticulous attention to detail.
- Computer proficiency in Microsoft Office suite (specifically Word and Excel), some data-based programs, and proficiency using the internet as a research tool.
- Interest and commitment to meeting the needs specific to international students and scholars.
- In order to qualify for federal agency approval to issue visa eligibility certificates, the successful candidate must have U.S. citizenship or permanent residence.
- May require participation as a presenter or attendee in professional conferences and professional development opportunities at the local, regional, and national levels.
- Ability to work effectively in a fast-paced environment, collaborate within a team, and work independently, if needed.

Preferred Qualifications

- Master’s degree or some graduate study.
- Degree in international relations, anthropology, area studies, foreign languages or other field directly related to working with international students.
- Ability to exercise discretion and cultural sensitivity.
- Ability to serve as a neutral representative of Rutgers and can advise fairly and diplomatically.
- Experience advising international students in an academic environment.
- Experience living and/or working abroad.
- Knowledge of one or more foreign languages.
- Familiarity with F-1 and/or J-1 regulations and with SEVIS.

Equipment Utilized

- Personal computer, web cam, scanner.
- Primary software to be used.
- Dropbox.
- Rutgers Box.
- Sunapsis and SEVIS.
- Microsoft Office Suite.
- Zoom and WebEx.
- Email & Calendar (Outlook/Outlook Express).
- Specialized materials.
- 8CFR and 22CFR (Codes of Federal Regulations).
- NAFSA Adviser’s Manual (federal regulations interpreted in practical terms).

Physical Demands and Work Environment

Candidate may need to lift items and physically move materials/supplies during orientation and/or project events.

Special Conditions

- May require occasional travel to other Rutgers campuses (Newark or Camden) and some evening and weekend hours for special student programs.
- May be required to be available for weekend, evening and some overnight travel 3-4 times a year.

Posting Details

Posting Number 26ST1258

Posting Open Date 06/17/2026

Special Instructions to Applicants

Regional Campus Rutgers University-New Brunswick

Home Location Campus College Ave (RU-New Brunswick)

City New Brunswick

State NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor’s degree in a related field, or an equivalent combination of education and/or experience?
• Yes
• No
• Do you have at least two (2) years of professional experience? The experience must have included learning a body of specialized knowledge specific to the job, exercising critical thinking skills to solve problems, and customer or client services work.
• Yes
• No
• Are you currently a member of URA-AFT?
• Yes
• No

Applicant Documents

Required Documents

- Resume/CV
- Cover Letter/Letter of Application
- List of Professional References (contact Info)

Optional Documents