Consumer Insights Manager Jobs
Consumer Insights Manager jobs are open across CPG, retail, technology, healthcare, and financial services, at levels from associate to senior and director, with specializations in quantitative research, qualitative methods, and syndicated data analysis. See the openings below and apply to the ones that match your experience.
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Introduction:
As a Platform Enablement Consultant in our Global Research Enablement team, you are the essential human backbone for our "Do It with quinn" (DIQ) ecosystem. In this self-serve model, clients design and execute consumer research alongside quinn, our always-on AI research partner. Your mission is to serve as their ultimate technical enabler and safety net investigating complex platform issues, triaging escalations, and evaluating AI-generated outputs to ensure seamless research execution.
Are you a tech-savvy problem solver who loves digging under the hood? Are you adept at AI, sharp enough to spot a logic flaw or hallucination, and energized by empowering others? If so, we’d love to talk with you!
What you will be doing:
DIQ Support & AI Escalation Management: Manage and resolve complex escalations from users or quinn by skillfully utilizing our platform, ticketing systems, and AI tools. Act as the critical bridge between users and Product.
Technical & Research Flow Troubleshooting: Investigate unexpected platform behaviors to isolate software bugs, user error, or flawed survey logic — coordinating seamlessly with Product to drive swift, decisive resolutions.
AI Output & Questionnaire Quality Assurance: Systematically review quinn-generated outputs for technical precision, identifying hallucinations, data inconsistencies, or logic gaps in automated questionnaire designs.
Client Empowerment & Enablement: Take a service- and education-minded approach to every interaction. Educate and train customers on platform capabilities, empowering them to build and run research independently.
Platform Mastery, Process Improvement & Product Feedback: Rapidly master our evolving platform and act as a crucial feedback loop. Analyze support queue trends to recommend workflow optimizations, systematically capturing client friction points to advocate for targeted platform enhancements.
Who you are:
The ideal candidate is a tech-savvy problem solver who understands market research survey mechanics and thrives on empowering customers in an AI-driven SaaS environment.
Tech-Savvy Problem Solver: You have a deep technical aptitude, strong analytical skills, a drive to find solutions, and a passion for untangling complex software issues.
Market Research & Survey Flow Aptitude: You possess a solid understanding of market research fundamentals and survey flow mechanics—including question routing, skip patterns, piping, quota definitions, and screening criteria—allowing you to quickly diagnose flaws in implementation.
AI Adept with a Critical Eye: You leverage AI tools effectively while maintaining a sharp eye for detail to spot hallucinations, mis-statements, or logic gaps in AI-generated outputs.
Education-Minded Communicator: You translate complex technical nuances, bug investigations, and survey workflows into clear, actionable guidance for clients and internal engineering teams.
Agile & Process-Oriented: You thrive in a fast-paced SaaS environment, constantly seeking ways to improve support workflows, knowledge base resources, and customer success metrics.
Education & Background: Degree in Information Systems, Business, a related analytical field, or equivalent practical experience in technical support, SaaS enablement, or market research operations.
Benefits of working at quantilope:
- Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
- Wellness is key: We offer full benefits (health, dental, and vision) as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
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Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
Planning for the future: At quantilope, we keep your financial wellness top of mind with a 401k program and a 3.5% annual match. - Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.
Compensation: $75k - $86k base + 10% bonus
Über uns
As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences.
Join us and let's see what we can build together!
Consumer Insights Manager Jobs by Experience Level
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Find JobsConsumer Insights Manager Job Market
Who's Hiring
- Fashionphile10

- Macy's2

- Amazon2

- AARP1

- Mars1

Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in consumer insights manager jobs.
- Bachelor's degree in market research, psychology, marketing, statistics, or a related field
- 3 to 7 years of experience in consumer insights, market research, or a related analytical role
- Proficiency in quantitative research methods including surveys, conjoint analysis, and segmentation
- Experience with research platforms such as Qualtrics, Confirmit, or similar survey tools
- Ability to synthesize primary and syndicated data into clear, actionable business recommendations
- Strong presentation skills with experience communicating findings to senior stakeholders and cross-functional teams
Tips for Your Consumer Insights Manager Job Search
Tailor your resume to research methodologies
Hiring managers scan for specific methods you've run, not just that you 'conducted research.' Name the methodologies directly: conjoint analysis, MaxDiff, A/B testing, ethnography, or in-depth interviews, and pair each with a business outcome you influenced.
Highlight cross-functional storytelling experience
Consumer insights managers are evaluated on how well they translate data into decisions for marketing, product, and leadership teams. Your resume should include examples where your findings changed a strategy, not just examples where you delivered a report.
Filter openings by the tools they require
Job postings for this role vary significantly by tech stack. Search for openings that name tools you already use, such as Qualtrics, SPSS, Tableau, or syndicated platforms, so your skills are immediately credible without requiring a learning curve explanation.
Apply early to roles that fit
Migrate Mate lists consumer insights manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a research-to-decision case study
Interviewers frequently ask you to walk through a past project end to end. Prepare one strong example that covers how you scoped the research question, chose your methodology, fielded the study, synthesized findings, and influenced a specific business decision.
Negotiate scope alongside your compensation
When evaluating an offer, ask how research requests reach the insights team and how findings are shared with leadership. Roles where insights sit downstream of decisions rather than upstream limit your impact and your career growth faster than a lower starting salary does.
Consumer Insights Manager Jobs: Frequently Asked Questions
Which companies are hiring the most consumer insights managers?
Fashionphile, Macy's, and Amazon are hiring the most consumer insights managers right now, with openings concentrated in California, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. CPG companies, large retailers, and technology platforms tend to maintain the most consistent hiring volume for this role.
How many consumer insights manager jobs are remote?
About 100% of consumer insights manager openings are fully remote or hybrid as of November 2026, reflecting the research-heavy, desk-based nature of the work. Roles focused on quantitative analysis and report generation tend to be the most remote-friendly, while positions requiring in-person moderation of focus groups or store-visit ethnographies are more likely to require a local presence.
How do you become a consumer insights manager?
Most consumer insights managers start in a research analyst or junior insights role, building hands-on experience with survey design, data analysis, and stakeholder reporting. From there, you develop fluency in both qualitative and quantitative methods, gain exposure to syndicated data sources, and demonstrate that you can connect research findings to business decisions. A degree in a research-adjacent field helps, and certifications from professional research associations can strengthen your candidacy as you move into manager-level roles.
How do you get hired as a consumer insights manager with little experience?
Entry points into consumer insights often come through roles in market research, brand analytics, or consumer strategy at a research vendor or agency, where you work across multiple clients and compress your learning curve. Internships at CPG or retail companies are another common path. When applying with limited direct experience, lead with transferable skills: survey design, data interpretation, and presenting findings to non-technical audiences, and show any project where you converted raw data into a recommendation someone acted on.
What does the consumer insights manager interview process look like?
The process typically starts with a recruiter screen focused on your research background and tools experience, followed by a hiring manager interview that goes deeper on methodology and how you've influenced business decisions. Most companies then include a case study or take-home exercise where you analyze a dataset or design a research approach for a hypothetical brief. Final rounds usually involve presentations to cross-functional stakeholders or senior leaders, where communication clarity and business judgment matter as much as research expertise.
Where can I find and apply to consumer insights manager jobs?
You can find and apply to consumer insights manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, industry background, and preferred location, then apply directly to each opening that fits.
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