Contact Center Specialist Jobs in Alabama
Contact Center Specialist jobs in Alabama are open across Birmingham, Mobile, and Huntsville and other Alabama metros, with employers like Airbus, Flowerwood Nursery, and Jackson Hospital hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 193+ Contact Center Specialist jobs
INTRODUCTION
NaphCare has an excellent opportunity for a Contract Management Specialist to join our team at our corporate office in Birmingham, Alabama.
Responsibilities
- Assesses and completes market research for potential areas identified for comprehensive medical services for correctional facilities
- Negotiates reimbursement rates and implements contracts with physicians and ancillary providers in geographically diverse areas for both existing and developing provider networks, including cold-calling medical providers
- Coordinates the completion of provider contractual activities including the review of Requests for Proposals (RFPs), preparation of provider contract documentation, pricing documentation, and proposal submissions
- Coordinates and attends start-up meetings with hospital and/or physician providers
- Provides support to all contracted physicians
QUALIFICATIONS
- Four year BA or BS degree is preferred
- Must have one to two years of healthcare experience; three to five years of healthcare experience is preferred
- Basic understanding of Medicare reimbursement required
- Organized and detail-oriented
- Strong verbal and written communication, negotiating skills
- A strong customer service orientation
- The ability to problem-solve
- Ability to work effectively in a fast-paced, result-oriented environment
- Ability to travel up to 5-10%
WHY JOIN NAPCARE?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.
Equal Opportunity Employer: disability/veteran
Want a better idea of what it’s like to work in a jail? See what our LPNs do: NaphCare - Life as an LPN - YouTube
Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare
INTRODUCTION
NaphCare has an excellent opportunity for a Contract Management Specialist to join our team at our corporate office in Birmingham, Alabama.
Responsibilities
- Assesses and completes market research for potential areas identified for comprehensive medical services for correctional facilities
- Negotiates reimbursement rates and implements contracts with physicians and ancillary providers in geographically diverse areas for both existing and developing provider networks, including cold-calling medical providers
- Coordinates the completion of provider contractual activities including the review of Requests for Proposals (RFPs), preparation of provider contract documentation, pricing documentation, and proposal submissions
- Coordinates and attends start-up meetings with hospital and/or physician providers
- Provides support to all contracted physicians
QUALIFICATIONS
- Four year BA or BS degree is preferred
- Must have one to two years of healthcare experience; three to five years of healthcare experience is preferred
- Basic understanding of Medicare reimbursement required
- Organized and detail-oriented
- Strong verbal and written communication, negotiating skills
- A strong customer service orientation
- The ability to problem-solve
- Ability to work effectively in a fast-paced, result-oriented environment
- Ability to travel up to 5-10%
WHY JOIN NAPCARE?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.
Equal Opportunity Employer: disability/veteran
Want a better idea of what it’s like to work in a jail? See what our LPNs do: NaphCare - Life as an LPN - YouTube
Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare
See All 193+ Contact Center Specialist Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find JobsContact Center Specialist Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
Contact Center Specialist Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
- Airbus5
- Flowerwood Nursery4
- Jackson Hospital4
- 5 G Harvesting3
- Katalyst Healthcares & Life Sciences3
Top Industries Hiring
- Agriculture & Farming38
- Technology & Software18
- Healthcare & Medical Services8
- Aerospace & Defense6
- Consulting & Professional Services5
What Alabama Employers Look For
The qualifications that appear most often in contact center specialist jobs across Alabama.
- One or more years of customer service or contact center experience
- Proficiency with CRM platforms such as Salesforce, Zendesk, or equivalent
- Strong verbal and written communication skills across voice and digital channels
- Ability to navigate multiple systems simultaneously while actively assisting customers
- High school diploma or equivalent, with some roles requiring an associate or bachelor's degree
- Familiarity with call center metrics including average handle time and first-contact resolution
Contact Center Specialist Jobs in Alabama: Frequently Asked Questions
How many contact center specialist jobs are there in Alabama?
There are 193+ contact center specialist openings in Alabama on Migrate Mate as of June 2026, with the most roles in Birmingham, Mobile, and Huntsville. New positions post regularly as employers across Alabama hire.
How much do contact center specialists make in Alabama?
Contact center specialists in Alabama earn a median of about $38,400 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $29,920 for the lowest 10% to over $55,670 for the top 10%. Pay rises with experience, specialty, and employer.
Which Alabama cities have the most contact center specialist jobs?
Birmingham, Mobile, and Huntsville have the most contact center specialist openings in Alabama right now, with additional roles spread across smaller metros statewide.
Which companies hire contact center specialists in Alabama?
Employers hiring contact center specialists in Alabama include Airbus, Flowerwood Nursery, and Jackson Hospital, based on current listings on Migrate Mate as of June 2026.
Are there remote contact center specialist jobs in Alabama?
Yes. About 3% of contact center specialist openings tied to Alabama are remote or hybrid as of June 2026. The rest are on-site roles based in Alabama metros.
How do I apply for contact center specialist jobs in Alabama?
You can apply to contact center specialist jobs in Alabama directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Alabama location, then apply to each one that fits.
See All 193+ Contact Center Specialist Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
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