CPT Customer Enablement Manager Jobs
Customer Enablement Manager roles sit at the intersection of client success, product training, and cross-functional coordination, making them a strong CPT fit for students in business, marketing, or information systems programs. Your DSO must document how the role connects to your curriculum before you can start.
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Get Access To All JobsJob Description Summary:
Join Fenwick's AI Innovation team as an AI Enablement Intern, supporting attorneys and business professionals in getting the most out of the firm's consolidated AI tech stack.
The AI Enablement Intern works directly with end users, coaching them through specific workflows, maintaining lightweight reference materials, and running structured comparative testing across the firm's AI platforms. The role also supports forward-looking evaluation of new features and helps ensure that governance and token-management guardrails are built into finished skills and workflows.
The ideal candidate is a current law student with a genuine interest in applied AI tools and legal technology, strong communication skills, and the patience and clarity to help colleagues build new habits around AI-assisted work.
Job Description:
End-User AI Enablement & Support
- Provide 1:1 support to attorneys and business professionals on specific, defined workflows within the firm's consolidated AI tech stack.
- Field and resolve end-user questions on prompting technique and tool usage, scoped to the firm's supported platforms.
- Build and maintain lightweight reference materials, such as quick guides, to support self-service adoption.
Comparative Testing & Documentation
- Run structured, comparative testing across the firm's AI platforms (e.g., context-window behavior and other capability differences across Claude, Harvey, and Legora).
- Document findings and surface themes, trends, and triage priorities to the Director, AI Innovation & Operations.
Frontier Feature Support & Governance
- Conduct forward-looking testing of new AI features and platform releases in support of the firm's frontier evaluation efforts.
- Implement governance, business, and token-management guardrails into finished AI skills and workflows, as directed by the Director, AI Innovation & Operations and the broader AI Innovation team.
What We're Looking For
- Demonstrated interest in applied AI tools and their use in legal practice.
- Comfortable using and troubleshooting generative AI platforms (e.g., Claude, Harvey, Legora) at an end-user level.
- Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
- Detail-oriented, with the ability to document findings and testing results in a structured, repeatable way.
- Comfortable working 1:1 with attorneys and business professionals at varying levels of technical comfort.
- Prior experience supporting end users or colleagues through software or technology adoption.
- Coursework, research, or hands-on exposure to prompt engineering or generative AI tools.
- Interest in legal technology, legal operations, or AI enablement/adoption as a career path.
- Currently enrolled in a college degree program.
The anticipated pay rate is $21 to $25 per hour.
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. Except as otherwise required by law, temporary employees are generally not entitled to these benefits.
The anticipated range for this position is:
$1 - $1,500,000
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
Job Description Summary:
Join Fenwick's AI Innovation team as an AI Enablement Intern, supporting attorneys and business professionals in getting the most out of the firm's consolidated AI tech stack.
The AI Enablement Intern works directly with end users, coaching them through specific workflows, maintaining lightweight reference materials, and running structured comparative testing across the firm's AI platforms. The role also supports forward-looking evaluation of new features and helps ensure that governance and token-management guardrails are built into finished skills and workflows.
The ideal candidate is a current law student with a genuine interest in applied AI tools and legal technology, strong communication skills, and the patience and clarity to help colleagues build new habits around AI-assisted work.
Job Description:
End-User AI Enablement & Support
- Provide 1:1 support to attorneys and business professionals on specific, defined workflows within the firm's consolidated AI tech stack.
- Field and resolve end-user questions on prompting technique and tool usage, scoped to the firm's supported platforms.
- Build and maintain lightweight reference materials, such as quick guides, to support self-service adoption.
Comparative Testing & Documentation
- Run structured, comparative testing across the firm's AI platforms (e.g., context-window behavior and other capability differences across Claude, Harvey, and Legora).
- Document findings and surface themes, trends, and triage priorities to the Director, AI Innovation & Operations.
Frontier Feature Support & Governance
- Conduct forward-looking testing of new AI features and platform releases in support of the firm's frontier evaluation efforts.
- Implement governance, business, and token-management guardrails into finished AI skills and workflows, as directed by the Director, AI Innovation & Operations and the broader AI Innovation team.
What We're Looking For
- Demonstrated interest in applied AI tools and their use in legal practice.
- Comfortable using and troubleshooting generative AI platforms (e.g., Claude, Harvey, Legora) at an end-user level.
- Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
- Detail-oriented, with the ability to document findings and testing results in a structured, repeatable way.
- Comfortable working 1:1 with attorneys and business professionals at varying levels of technical comfort.
- Prior experience supporting end users or colleagues through software or technology adoption.
- Coursework, research, or hands-on exposure to prompt engineering or generative AI tools.
- Interest in legal technology, legal operations, or AI enablement/adoption as a career path.
- Currently enrolled in a college degree program.
The anticipated pay rate is $21 to $25 per hour.
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. Except as otherwise required by law, temporary employees are generally not entitled to these benefits.
The anticipated range for this position is:
$1 - $1,500,000
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
See all CPT Customer Enablement Manager Jobs
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Get Access To All JobsCustomer Enablement Manager CPT: Frequently Asked Questions
Does a Customer Enablement Manager role qualify for CPT?
It can, but your DSO makes the final call based on how the role connects to your specific program. Customer Enablement Manager positions typically involve training design, product adoption strategy, and cross-functional project coordination, all of which map well to business, marketing, or information systems curricula. You'll need to document that connection explicitly in your CPT request, not assume the job title is self-explanatory.
Can I work as a Customer Enablement Manager on CPT before completing my degree?
Yes. CPT is available to F-1 students who have completed at least one full academic year and whose program requires or directly integrates practical training. You can start before graduation as long as your DSO authorizes the specific employer and role, the work is tied to your academic program, and you remain enrolled full-time while working.
How do I find Customer Enablement Manager jobs that are open to CPT students?
Migrate Mate is the recommended starting point, it surfaces employers with documented work authorization experience, so you're not guessing which companies understand CPT. Beyond that, focus your outreach on mid-size SaaS or tech companies with dedicated customer success teams, where the role is established enough that HR has handled F-1 students before.
What happens to my CPT authorization if my employer changes my job title or responsibilities?
Your CPT authorization is tied to the specific employer and role your DSO approved. If your title changes significantly or your core responsibilities shift away from the duties listed in your authorization, you need to return to your DSO for a new or amended authorization. Working under a materially different role without updated CPT approval can jeopardize your F-1 status.
Does full-time CPT affect my OPT eligibility after graduation?
Yes, and this is a real risk for Customer Enablement Manager placements that run long. If you use 12 or more months of full-time CPT across your program, you lose eligibility for post-completion OPT entirely. Part-time CPT, 20 hours per week or fewer, does not count against your OPT. Confirm your cumulative full-time CPT usage with your DSO before accepting any full-time offer.