CPT Customer Engagement Specialist Jobs

INTRODUCTION

OUC – The Reliable One, an industry leader and the second-largest municipal utility in Florida, is offering an internship program in the Marketing & New Products. The OUC Internship Program is dedicated to providing students with real-world, hands-on experience by partnering with energy leaders and experienced professionals, while bringing new and out-of-the-box perspectives and ideas that are essential for fostering the creativity and growth of any business. We are looking for a Community Engagement Intern. During this internship, you will be partnering with the Community Relations team.

ROLE AND RESPONSIBILITIES

You will be involved in:

• Supporting OUC’s marketing, community engagement, customer outreach, employee volunteer, and education programs through coordination, implementation, and execution of activities and initiatives.
• Assisting with planning, organizing, and managing logistics for internal and external events supporting community engagement efforts.
• Coordinating and support employee involvement in volunteer programs, and community events ensuring strong participation and positive experiences.
• Provide on-site event support and represent OUC at community events, acting professionally and positively to reinforce organizational values and presence.
• Monitor and respond to the Community Engagement email inbox, ensuring timely, accurate, and professional communication and routing inquiries to appropriate team members.
• Maintain and update spreadsheets, databases, and records to track volunteer participation, program metrics, budgets, and event logistics.
• Perform administrative support tasks as needed, including scheduling, preparing materials, coordinating meetings, and communicating with internal and external partners.

BASIC QUALIFICATIONS

• Currently enrolled at an accredited college or university
• Academic status of Junior or above.
• Program of study: Business, Mass Communication, Marketing, Public Relations or a related field.
• Cumulative GPA of 3.0 or above at the time of application.
• Authorized to work in the United States.
• Previous internship experience preferred

PREFERRED QUALIFICATIONS

The Ideal Candidate will have:

• Strong academic foundation in Marketing, Creative Writing, Business, Accounting, or a related field.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong quantitative skills with the ability to make arithmetic computations for reporting and analysis.
• Creative thinker with experience or aptitude in developing marketing campaigns and engagement strategies.
• Excellent written and verbal communication skills with the ability to clearly present insights and recommendations to leadership and diverse audiences.
• Strong interpersonal skills and the ability to build positive relationships with internal and external stakeholders.
• Self-motivated and organized, with the ability to work independently, manage priorities, and support collaborative team efforts.

OUC INTERNSHIP REWARDS PACKAGE INCLUDES:

• Competitive pay
• Career acceleration and development
• Free downtown parking

LOCATION: Reliable Plaza, 100 W Anderson St, Orlando, FL 32802

COMPENSATION: $15 - $17 per hour, varies depending on the education level

SCHEDULE: Part-Time (up to 25 hours per week) from January 11th, 2027 to May 7th, 2027 following a Hybrid Schedule

Note: Unofficial transcripts must be uploaded at the time of the application submission.

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled