CPT Customer Support Engineer Jobs
Customer Support Engineer CPT jobs let F-1 students apply technical troubleshooting, API integration support, and client-facing problem-solving skills in a role your DSO can authorize as an integral part of your engineering or computer science curriculum. Your CPT authorization must list the specific employer before you start work.
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The Website Support Intern will support the Office of Communications and Marketing at the Harbert College of Business by assisting with day-to-day website updates, quality assurance, and digital content organization. This role offers hands-on experience with web content management, accessibility tools, and higher education marketing workflows. Ideal candidates will have a strong attention to detail, an interest in digital communications and a willingness to learn web publishing tools.
This position reports to the Webmaster/Senior App Systems Analysts within the Harbert's Office of Communication and Marketing on the 5th floor of Lowder Hall. The student will receive ongoing guidance and project assignments through regular check-ins, task management tools (such as Asana), and collaborative planning sessions. While some tasks may be independent, work will be closely monitored for accuracy, timeliness, and alignment with college branding and accessibility standards. Please attach one document containing your resume and cover letter to your application.
Responsibilities:
- Assist in updating and publishing content across the Harbert website using the CMS (e.g. editing pages, uploading images, formatting text)
- Monitor for and report broken links, misspellings, and outdated content using tools like SiteImprove
- Support accessibility improvements by reviewing flagged issues and implementing basic fixes (e.g. alt text, heading structure)
- Conduct regular audits of web pages to ensure consistency in branding, formatting, and SEO best practices
- Help maintain the faculty and staff directory by updating bios, headshots, and job titles
- Organize and tag content within the CMS to align with strategic taxonomy and improve search functionality
- Assist with testing page layouts, user flows, and functionality across mobile and desktop devices
- Provide general support for digital projects related to marketing and communications
QUALIFICATIONS
Enrolled student at Auburn University.
PAY RANGE: USD $15.00 - USD $15.00 /Hr.
WHY WORK AT AUBURN?:
Why should YOU consider student employment at Auburn University?
- Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
- Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
- Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Equal Opportunity Compliance Statement:
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Overview:
The Website Support Intern will support the Office of Communications and Marketing at the Harbert College of Business by assisting with day-to-day website updates, quality assurance, and digital content organization. This role offers hands-on experience with web content management, accessibility tools, and higher education marketing workflows. Ideal candidates will have a strong attention to detail, an interest in digital communications and a willingness to learn web publishing tools.
This position reports to the Webmaster/Senior App Systems Analysts within the Harbert's Office of Communication and Marketing on the 5th floor of Lowder Hall. The student will receive ongoing guidance and project assignments through regular check-ins, task management tools (such as Asana), and collaborative planning sessions. While some tasks may be independent, work will be closely monitored for accuracy, timeliness, and alignment with college branding and accessibility standards. Please attach one document containing your resume and cover letter to your application.
Responsibilities:
- Assist in updating and publishing content across the Harbert website using the CMS (e.g. editing pages, uploading images, formatting text)
- Monitor for and report broken links, misspellings, and outdated content using tools like SiteImprove
- Support accessibility improvements by reviewing flagged issues and implementing basic fixes (e.g. alt text, heading structure)
- Conduct regular audits of web pages to ensure consistency in branding, formatting, and SEO best practices
- Help maintain the faculty and staff directory by updating bios, headshots, and job titles
- Organize and tag content within the CMS to align with strategic taxonomy and improve search functionality
- Assist with testing page layouts, user flows, and functionality across mobile and desktop devices
- Provide general support for digital projects related to marketing and communications
QUALIFICATIONS
Enrolled student at Auburn University.
PAY RANGE: USD $15.00 - USD $15.00 /Hr.
WHY WORK AT AUBURN?:
Why should YOU consider student employment at Auburn University?
- Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
- Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
- Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Equal Opportunity Compliance Statement:
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
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Get Access To All JobsCustomer Support Engineer CPT: Frequently Asked Questions
Does a Customer Support Engineer role qualify for CPT authorization?
Yes, if your degree program in computer science, information systems, or a related engineering field includes coursework in technical troubleshooting, systems integration, or client-facing software support. Your DSO evaluates whether the specific job duties connect to your curriculum, so bring a written job description to your CPT authorization meeting and map it to relevant courses by name.
Can I do CPT for a Customer Support Engineer role that is fully remote?
Remote CPT is generally permissible, but your I-20 must list the employer's official business address as your work location, not your apartment. Confirm this with your DSO before your start date. Some schools require the employer address to be in the same geographic region as your campus, so check your school's specific CPT policy in advance.
How do I find Customer Support Engineer jobs where the employer understands CPT?
Search for Customer Support Engineer roles on Migrate Mate, which shows employers with work authorization filing history. Employers familiar with employment verification and work authorization documentation are less likely to withdraw an offer after learning about CPT paperwork requirements. Targeting those employers reduces the risk of last-minute offer rescissions before your DSO can issue authorization.
Does using 12 months of full-time CPT eliminate my OPT eligibility?
Yes. USCIS regulations state that 12 months or more of full-time CPT before graduation eliminates your OPT eligibility entirely. Part-time CPT, which is 20 hours per week or fewer, does not count toward that 12-month threshold regardless of how long you work. If you're planning to pursue OPT or STEM OPT extension after graduation, track your full-time CPT hours carefully and discuss the timing with your DSO.
What documents does the employer need to provide for my CPT authorization?
Your employer needs to provide a signed offer letter stating your job title as Customer Support Engineer, your start and end dates, your work hours per week, your work location address, and confirmation that the position is paid. Unpaid CPT is permitted in limited circumstances but your DSO will have specific requirements. Some schools also require a brief description of duties to confirm curriculum alignment.