CPT IT Service Delivery Jobs
IT Service Delivery roles cover incident management, ITIL process ownership, and cross-functional support operations, work that maps directly to IT management and information systems curricula. CPT authorization requires your DSO to document how the role integrates with your degree, so bring a job description that names specific frameworks like ITIL or ITSM when you request approval.
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ABOUT LEVITON:
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview:
Department
* Information Technology
Mentor's Title
* Manager, IT Support Services
Start Date
* Summer 2026
Compensation
* Paid
Responsibilities:
- Support expertise in following operating system platforms: Microsoft Windows 11 and Mac OS X
- Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc.
- Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/software
- Research, resolve and respond to employee IT issues/problems/questions received via email, telephone calls, escalations or ticketing system
QUALIFICATIONS
- Certifications such as A+, MCP and MCSE is a plus
- Must have excellent customer service skills to work with employees throughout the entire organization, including executive management
- Must have excellent interpersonal skills
- Strong problem-solving skills to identify issues and develop effective solutions
- Ability to work well in a team environment, fostering collaboration and cooperation among team members.
EDUCATION & EXPERIENCE:
- Pursuing a BS in Computer Science or related degree
WHAT WE OFFER:
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544. The future looks brighter than ever. Join our team now!
SALARY RANGE:
$18.00 - $24.00 per hour
HASHTAGS:
LI-Onsite
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Get Access To All JobsIT Service Delivery CPT: Frequently Asked Questions
Does IT Service Delivery qualify as a CPT position for F-1 students?
Yes, if your degree program includes coursework in IT management, information systems, or business technology. Your DSO will evaluate whether the role's responsibilities, incident management, service desk operations, ITIL process work, tie directly to your enrolled courses. Bring a detailed job description and a letter from your academic advisor confirming curricular integration when you request CPT authorization.
Can I do CPT at a managed service provider or IT consulting firm?
Yes. Managed service providers and IT consulting firms are common CPT employers for this role because their project-based work aligns well with academic credit requirements. The key condition is that the work must be an integral part of your curriculum, not optional enrichment. Your DSO will need the employer's full legal name and a role description that maps to your program's learning outcomes.
How do I find IT Service Delivery employers who are comfortable with CPT students?
Search Migrate Mate for IT Service Delivery roles and filter by employers with a history of hiring international students. Companies that already manage work authorization processes internally are more familiar with CPT onboarding requirements and less likely to withdraw offers due to I-20 processing timelines.
Does full-time CPT for IT Service Delivery affect my OPT eligibility?
Yes. If you use 12 months or more of full-time CPT before graduating, USCIS considers you ineligible for post-completion OPT. Part-time CPT, 20 hours per week or fewer, doesn't count against your OPT regardless of total duration. If you're weighing a full-time IT Service Delivery CPT role, confirm the total authorized hours with your DSO before accepting.
What documentation does my employer need to keep on file for a CPT hire?
Your employer must complete a standard Form I-9 and retain it for the duration of your employment plus three years. Your I-20 with the CPT authorization endorsement serves as your employment authorization document for I-9 purposes, you don't need a separate EAD card. Employers enrolled in E-Verify will run your information through the system as part of standard onboarding.