CPT Project Coordinator Jobs
Project Coordinator roles align with CPT when your degree program in business, management, or a related field requires hands-on project management experience as a curricular component. Your DSO must authorize each position individually, and the work must directly support your academic program's learning objectives.
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TikTok E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. The Service Support Center Team is part of the Governance and Experience organization. Our mission is to provide world-class service and experience for customers, sellers and creators. As an Escalation Operations Intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. We are looking for an Escalation Operations Intern to support the AMER Oncall Service and Operations team in handling escalations and complex cases. This role is a great opportunity to gain hands-on experience in operations, seller/creator support, and cross-functional collaboration. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities:
- Support the resolution of seller and creator escalations by assisting with case management, researching issues, and coordinating with cross-functional teams under the guidance of team members.
- Help identify recurring issues, summarize findings, and contribute to improvement initiatives aimed at enhancing the seller and creator experience.
- Assist with tracking operational metrics (e.g., CSAT, SLA), monitoring improvement plans, and compiling data to support team reporting and analysis.
- Maintain knowledge management resources, SOPs, and process documentation, ensuring information is organized and up to date.
- Support QA and training initiatives by coordinating administrative tasks, preparing materials, and assisting with team readiness activities.
- Build strong working relationships through clear communication, professional support for internal and external stakeholders, and participation in cross-functional projects and team initiatives.
Qualifications
Minimum Qualifications:
- Currently pursuing a Bachelor’s or Master’s degree in a relevant field such as Business Administration, Operations Management, Project Management, Engineering, Information Systems, Compliance, or a related discipline.
- Strong analytical and problem-solving skills, with the ability to structure ambiguous issues and turn data into insights.
- Strong written and verbal communication skills.
- Interest in learning about escalation processes and handling complex customer/stakeholder situations.
- Ability to build and maintain positive working relationships with internal stakeholders.
- Interest in process improvement, tooling, and operational efficiency.
- Familiarity with or interest in using AI and automation tools to support operations.
Preferred Qualifications:
- Comfortable working with data to identify trends and support problem-solving.
- Prior internship, coursework, or project experience in compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments.
Job Information
Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $23.75 - $23.75. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Responsibilities
TikTok E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. The Service Support Center Team is part of the Governance and Experience organization. Our mission is to provide world-class service and experience for customers, sellers and creators. As an Escalation Operations Intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. We are looking for an Escalation Operations Intern to support the AMER Oncall Service and Operations team in handling escalations and complex cases. This role is a great opportunity to gain hands-on experience in operations, seller/creator support, and cross-functional collaboration. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities:
- Support the resolution of seller and creator escalations by assisting with case management, researching issues, and coordinating with cross-functional teams under the guidance of team members.
- Help identify recurring issues, summarize findings, and contribute to improvement initiatives aimed at enhancing the seller and creator experience.
- Assist with tracking operational metrics (e.g., CSAT, SLA), monitoring improvement plans, and compiling data to support team reporting and analysis.
- Maintain knowledge management resources, SOPs, and process documentation, ensuring information is organized and up to date.
- Support QA and training initiatives by coordinating administrative tasks, preparing materials, and assisting with team readiness activities.
- Build strong working relationships through clear communication, professional support for internal and external stakeholders, and participation in cross-functional projects and team initiatives.
Qualifications
Minimum Qualifications:
- Currently pursuing a Bachelor’s or Master’s degree in a relevant field such as Business Administration, Operations Management, Project Management, Engineering, Information Systems, Compliance, or a related discipline.
- Strong analytical and problem-solving skills, with the ability to structure ambiguous issues and turn data into insights.
- Strong written and verbal communication skills.
- Interest in learning about escalation processes and handling complex customer/stakeholder situations.
- Ability to build and maintain positive working relationships with internal stakeholders.
- Interest in process improvement, tooling, and operational efficiency.
- Familiarity with or interest in using AI and automation tools to support operations.
Preferred Qualifications:
- Comfortable working with data to identify trends and support problem-solving.
- Prior internship, coursework, or project experience in compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments.
Job Information
Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $23.75 - $23.75. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
See all 58+ CPT Project Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Project Coordinator Jobs.
Get Access To All JobsProject Coordinator CPT: Frequently Asked Questions
Does a Project Coordinator job qualify for CPT authorization?
It qualifies when the role directly connects to your degree program's curriculum. A business, management, or related program that includes project management coursework typically supports CPT approval for this title. Your DSO reviews the job description against your program requirements, so bring both documents to your authorization meeting and be prepared to explain the academic connection explicitly.
Can I work as a Project Coordinator on CPT before I complete my degree?
Yes. CPT is available before graduation, which is what distinguishes it from OPT. You can work during your program, including summers and semesters, as long as each CPT period is authorized on your I-20 and tied to an enrolled academic term or required experience component. Some programs require you to be enrolled in a co-op or internship course simultaneously.
What should I tell a Project Coordinator employer about CPT?
Explain that your authorization is already employer-specific and term-limited, meaning you're approved for their organization and a defined period. The employer doesn't file anything with USCIS. They hire you, verify your identity and work authorization through E-Verify or Form I-9, and the CPT dates printed on your I-20 serve as your employment authorization documentation. This tends to reassure HR teams unfamiliar with F-1 work authorization.
How do I find Project Coordinator employers who are familiar with CPT?
Search on Migrate Mate, where you can identify employers with documented histories of hiring international students in project management and coordination roles. Employers who have filed Labor Condition Applications for H-1B visa workers in similar roles are more likely to have HR processes already set up for F-1 students, making the CPT onboarding conversation easier and faster.
What happens to my CPT if my Project Coordinator role changes scope mid-authorization?
If your job responsibilities shift significantly, your existing CPT authorization may no longer match the work you're performing. Changes like moving from a coordinator to a manager role, switching departments, or adding functions outside your approved job description require you to return to your DSO for a new authorization. Working outside your authorized scope puts your F-1 status at risk, so notify your DSO before accepting any expanded duties.