CRM Business Analyst Jobs in New York
CRM Business Analyst jobs in New York represent one of the most active markets in the country, with sustained demand from financial services, healthcare, media, and retail sectors at every level from entry-level to senior principal. The heaviest hiring concentrates in New York City, with meaningful volume in Buffalo and Albany as well, where employers like JPMorgan Chase, Salesforce, and MetLife have established presences and ongoing CRM initiatives. The most sought-after specializations include Salesforce platform expertise, customer lifecycle analytics, and marketing automation integration. Find a role that fits below and apply directly.
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INTRODUCTION
At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Responsibilities
- Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics.
- Document design and system processes.
- Own and develop relationships with partners, collaborating to optimize and enhance our integration.
- Analyze data to draw business-relevant conclusions and in data visualization techniques and tools.
- Partner with solution architects and team members to design the system.
- Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
- Collaborate with project managers and cross-functional teams.
- Partner with the business and other operations team leads to establish and ensure strategic alignment with the Veeva CRM Platform and long-term scalability.
- Author user acceptance test scripts, write test summary reports, facilitate UAT, perform quality assurance and other validation documents as appropriate.
- Manage daily project activities, schedule, scope, and change orders and budgets.
- Provide weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions.
- Perform day-to-day operational oversight of the Veeva CRM platform and integrations with other systems and resolve issues.
- Coordinate, when necessary, with other IT teams and/or vendor support.
REQUIREMENTS
- Experience with any Veeva CRM applications
- Overall IT experience - 8+ Years
- Veeva CRM Admin Experience - 5+ years
- Certification in Veeva CRM Administration preferred
- Good knowledge on the ITIL support processes
- Proven analytical and problem-solving skills
- Excellent verbal and written communication skills
- Maintain professionalism and attend all required meetings
BENEFITS
- 401k match
- Comprehensive group health, dental, vision benefits
- Life insurance/LTD
- Discretionary PTO
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
INTRODUCTION
At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Responsibilities
- Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics.
- Document design and system processes.
- Own and develop relationships with partners, collaborating to optimize and enhance our integration.
- Analyze data to draw business-relevant conclusions and in data visualization techniques and tools.
- Partner with solution architects and team members to design the system.
- Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
- Collaborate with project managers and cross-functional teams.
- Partner with the business and other operations team leads to establish and ensure strategic alignment with the Veeva CRM Platform and long-term scalability.
- Author user acceptance test scripts, write test summary reports, facilitate UAT, perform quality assurance and other validation documents as appropriate.
- Manage daily project activities, schedule, scope, and change orders and budgets.
- Provide weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions.
- Perform day-to-day operational oversight of the Veeva CRM platform and integrations with other systems and resolve issues.
- Coordinate, when necessary, with other IT teams and/or vendor support.
REQUIREMENTS
- Experience with any Veeva CRM applications
- Overall IT experience - 8+ Years
- Veeva CRM Admin Experience - 5+ years
- Certification in Veeva CRM Administration preferred
- Good knowledge on the ITIL support processes
- Proven analytical and problem-solving skills
- Excellent verbal and written communication skills
- Maintain professionalism and attend all required meetings
BENEFITS
- 401k match
- Comprehensive group health, dental, vision benefits
- Life insurance/LTD
- Discretionary PTO
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
See All 8 CRM Business Analyst Jobs in New York
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Find CRM Business Analyst JobsCRM Business Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
CRM Business Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Slipstream IT2
- Ares Management1
- Bloomberg1
- David Yurman Enterprises1
- Deloitte1
Top Industries Hiring
- Consulting & Professional Services2
- Investment & Asset Management2
- Technology & Software2
- Accounting & Auditing1
- Marketing & Advertising1
What New York Employers Look For
The qualifications that appear most often in CRM business analyst jobs across New York.
- Bachelor's degree in business, information systems, or a related field required
- Hands-on experience with a major CRM platform such as Salesforce or Microsoft Dynamics
- Demonstrated ability to gather, document, and translate business requirements into functional specifications
- Experience with SQL or data analysis tools to support customer data reporting
- Familiarity with Agile or Scrum methodologies in a business analysis context
- Strong communication skills for presenting findings to both technical and non-technical stakeholders
CRM Business Analyst Jobs in New York: Frequently Asked Questions
How do you become a crm business analyst in New York?
Most crm business analysts in New York enter the field with a bachelor's degree in business administration, information systems, or a related discipline, as there is no state-issued license required for this role. Employers in New York consistently favor candidates who hold a Certified Business Analysis Professional credential or a platform-specific certification such as Salesforce Certified Administrator. Building experience with CRM implementations through internships or adjacent roles in operations or customer success strengthens a candidate's profile considerably in this market.
How much do CRM business analysts make in New York?
CRM business analysts in New York earn a median of about $112,250 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $64,900 for the lowest 10% to over $209,440 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire crm business analysts in New York?
Employers hiring crm business analysts in New York right now include Slipstream IT, Ares Management, and Bloomberg, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, insurance carriers, and large media companies means demand for crm business analysts is broad and cuts across multiple industries rather than clustering in a single sector.
Which New York cities have the most crm business analyst jobs?
New York and Tarrytown have the most crm business analyst openings in New York. New York City dominates by volume given its density of financial services firms, healthcare systems, and corporate headquarters, while Buffalo and Albany generate demand through regional insurance carriers, state government technology initiatives, and growing professional services practices that rely on CRM platforms to manage large client bases.
Are there remote crm business analyst jobs in New York?
Yes, and more than most fields. About 38% of crm business analyst openings tied to New York are remote or hybrid as of June 2026, reflecting the analytical and documentation-heavy nature of the role. Requirements gathering calls, stakeholder workshops, and sprint reviews can all run effectively through video, making this one of the more consistently flexible roles in the New York technology and business operations job market.
How can I get hired as a crm business analyst in New York with little or no experience?
The most realistic entry path is moving laterally from a customer-facing or operations role, such as a CRM administrator, sales operations coordinator, or customer success associate, where you already work inside a CRM platform daily. Large New York employers including financial institutions and healthcare networks regularly hire business analyst associates or junior analysts who demonstrate platform familiarity and strong documentation skills. Earning a Salesforce Administrator certification or completing a business analysis foundations course signals readiness to hiring managers when formal experience is limited.
Where can I find and apply to crm business analyst jobs in New York?
You can find and apply to crm business analyst jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 8 CRM Business Analyst Jobs in New York
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