Implementation Engineer Jobs in New York
Implementation Engineer jobs in New York are consistently active, with strong demand from financial services technology, enterprise software, healthcare IT, and telecommunications companies at every level from entry-level associate to senior architect. The largest concentrations of openings are in New York City, Buffalo, and Albany, where firms like IBM, JPMorgan Chase, and Cognizant maintain significant implementation practices. The most sought-after specialties in the New York market are ERP configuration, cloud infrastructure deployment, and SaaS onboarding. Find a role that fits below and apply directly.
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Description
The Professional Services Implementation Engineer (Hybrid – LI) will report to the Director of Professional Services.
Job Overview
Key Responsibilities
Lead and execute client-facing implementation projects, including Microsoft 365 migrations, tenant consolidations, infrastructure upgrades, network deployments, office relocations, and new client onboarding activities.
- Configure, deploy, and support Microsoft 365 technologies including Entra ID, Intune, Autopilot, Conditional Access, device compliance policies, endpoint management, and identity solutions.
- Perform hands-on installation, configuration, testing, and validation of network infrastructure including switches, wireless access points, firewalls, VPN connectivity, and related technologies.
- Coordinate and execute technical aspects of office move projects, ensuring successful network connectivity, workstation readiness, and business continuity during deployment activities.
- Perform on-site project work at client locations throughout Long Island and occasionally within New York City.
- Participate in project discovery, planning, technical reviews, implementation activities, cutovers, and post-deployment validation.
- Work collaboratively with Project Managers and stakeholders to ensure assigned tasks are completed accurately, efficiently, and within established project timelines.
- Provide clients with clear and professional status updates, technical guidance, and implementation-related communications throughout project engagements.
- Document all project work, configurations, implementation procedures, network diagrams, technical findings, and deployment outcomes within company documentation systems including IT Glue.
- Maintain accurate project notes, task updates, and time entries within HaloPSA.
- Follow established implementation methodologies, standard operating procedures, and Professional Services best practices.
- Assist with project handoffs, knowledge transfers, internal reviews, and post-implementation support activities.
- Identify project risks, technical concerns, and operational challenges early and communicate them appropriately to stakeholders.
- Support continuous improvement efforts through development of standards, templates, documentation, and repeatable implementation processes.
- Participate as an escalation resource in the company’s on-call rotation for critical after-hours support issues
- Serve as a point of escalation providing cross-team collaboration with the client services team on technical issues outside of their technical capabilities.
- Act as a technical resource and mentor to junior engineers when guidance or project assistance is needed.
- Identify opportunities for increased efficiency through the use of scripting and/or AI integrations
Scope & Project Management Expectations
As a senior implementation resource within a Professional Services organization, the Professional Services Implementation Engineer must maintain awareness of project scope, assumptions, exclusions, and deliverables throughout each engagement. Responsibilities include:
- Review project scope documentation before beginning assigned work.
- Identify potential scope deviations, risks, or unforeseen requirements as early as possible.
- Communicate scope concerns promptly to Project Management and leadership teams.
- Avoid unauthorized project expansion (scope creep) without appropriate client approval and internal review.
- Assist in the identification and documentation of potential change-order opportunities when client requests or when technical requirements exceed the approved project scope.
- Maintain a disciplined and professional approach to project execution while helping ensure consistent delivery outcomes and client expectations remain aligned.
Skills, Knowledge & Expertise
- Success in this role will be measured through a combination of technical execution, project delivery, client experience, documentation quality, and operational accountability. The Professional Services Implementation Engineer is expected to take ownership of assigned project work while maintaining alignment with project scope, delivery standards, and organizational processes.
- Successful completion of assigned project tasks in accordance with approved scope, timelines, and technical requirements.
- Delivery of high-quality implementations that meet documented project objectives and client expectations with minimal rework required.
- Consistent adherence to established implementation standards, technical best practices, and Professional Services processes.
- Proactive identification, communication, and escalation of project risks, blockers, and technical challenges.
- Demonstrated awareness of project scope, including identifying potential scope creep, communicating out-of-scope requests, and supporting appropriate change-order processes when necessary.
- Strong client satisfaction through professional communication, responsiveness, and technical competency throughout project engagements.
- Timely completion of project documentation, including implementation notes, configuration details, technical procedures, network changes, and client-specific knowledgebase updates within IT Glue.
- Prompt and accurate entry of all work performed within HaloPSA, including time entry required for billing, project tracking, forecasting, resource planning, and project performance metrics.
- Maintenance of detailed and up-to-date task status information to support project tracking, billing accuracy, scope management, and reporting.
- Effective collaboration with Project Managers, Technical Account Managers, Client Services personnel, vendors, and client stakeholders.
- Consistent participation in project handoffs, technical reviews, and knowledge-sharing activities that contribute to team development and service quality improvements.
- Reliable completion of assigned on-site and remote implementation work, including office relocations, client onboarding activities, migrations, and scheduled deployment events.
- Demonstrated ownership, accountability, professionalism, and follow-through from project assignment through final completion.
About Liss Technologies
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Find Implementation Engineer JobsImplementation Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Implementation Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Government & Public Sector
- Non-Profit & Social Services
What New York Employers Look For
The qualifications that appear most often in implementation engineer jobs across New York.
- Bachelor's degree in computer science, information systems, or a related technical field
- Hands-on experience deploying and configuring enterprise software or SaaS platforms
- Proficiency with SQL, APIs, or scripting languages such as Python or JavaScript
- Strong client-facing communication skills for managing New York-based enterprise stakeholders
- Familiarity with project management methodologies such as Agile or PMP-aligned frameworks
- Experience integrating third-party systems using middleware or iPaaS tools like MuleSoft or Dell Boomi
Implementation Engineer Jobs in New York: Frequently Asked Questions
How do you become an implementation engineer in New York?
Most implementation engineers in New York enter the field with a bachelor's degree in computer science, information technology, or systems engineering and then build hands-on platform experience through associate or junior roles. New York does not require a state-issued license for this role, so employers focus on certifications from platform vendors such as Salesforce, SAP, or ServiceNow. Strong candidates typically move from technical support or business analyst positions into implementation work at New York's large financial services and enterprise software firms.
Which companies hire implementation engineers in New York?
Employers hiring implementation engineers in New York right now include ALTANA AG, Recidiviz, and City of New York, based on current listings on Migrate Mate as of August 2026. New York's dense concentration of financial institutions, media companies, and healthcare networks means demand stays broad across multiple industries rather than clustering in a single sector.
Which New York cities have the most implementation engineer jobs?
New York, Roslyn, and Brooklyn have the most implementation engineer openings in New York. New York City dominates because of its massive financial services and enterprise technology ecosystem, while Buffalo and Albany draw demand from healthcare IT deployments and state government technology modernization projects that keep regional hiring steady alongside the metro.
Are there remote implementation engineer jobs in New York?
Yes, and more than many technical roles, since a significant portion of the work involves software configuration, documentation, and client calls that translate well to remote settings. About 75% of implementation engineer openings tied to New York are remote or hybrid as of August 2026, reflecting the industry's growing comfort with distributed delivery. The phases most commonly done remotely are requirements gathering, system configuration, and post-go-live support, while initial discovery and on-site training often remain in person.
How can I get hired as an implementation engineer in New York with little or no experience?
The most realistic entry path is through a technical support or business analyst role at a New York-based software or consulting firm, then transitioning into an associate implementation position once you have platform exposure. Large employers in New York such as IBM and Cognizant run structured new-graduate rotational programs that place candidates on implementation teams. Earning a vendor certification in Salesforce, ServiceNow, or NetSuite before applying significantly strengthens an entry-level candidacy in the competitive New York market.
Where can I find and apply to implementation engineer jobs in New York?
You can find and apply to implementation engineer jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, find the ones that fit your background and location preference, and apply directly without creating a profile or signing up.
See All 6 Implementation Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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