Customer Relationship Management Jobs in New York
Customer Relationship Management jobs in New York represent one of the most active markets in the country, concentrated in financial services, technology, media, and retail across firms ranging from boutique consultancies to global enterprises, with openings at every level from coordinator through VP. New York City, White Plains, and Stamford-adjacent markets in the metro area account for the bulk of hiring, with established employers like Salesforce, JPMorgan Chase, and American Express maintaining significant CRM teams in the region. The most in-demand specialties are CRM platform administration, customer lifecycle analytics, and enterprise account strategy. Find a role that fits below and apply directly.
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INTRODUCTION
Must Have Technical/Functional Skills
Relationship Management and Stakeholder Engagement
- Serve as the primary liaison between transition management office and key client-facing teams, delivery organizations, and functional support leads.
- Build and maintain strong, trust-based relationship with senior client stakeholders and internal executives.
- Drive consistent stakeholder communication, ensuring transparency and alignment across transition services.
Transition Program Support and Advisory
- Serve as a strategic advisor to project leads, offering support in planning, risk management, and best practices.
- Coach and advise project leads throughout the transition process to ensure business continuity and seamless transitions.
- Coordinate with transition managers to ensure consistent execution and compliance with processes.
Roles & Responsibilities
Strategic and Executive Communications
- Demonstrated ability to distill complex project details and updates into clear, concise, and accurate updates highlighting the critical details for executive summaries, reports, or updates.
- Experience reading and preparing materials to meet senior stakeholders’ information needs (e.g. KPI impacts, timelines, risks, ROI) and contribute to enabling data-driven decisions.
- An ability to generate compelling stories (e.g. progress updates, next steps, addressing challenges) through structured content development.
- Advanced proficiency in leveraging Microsoft Office products to generate collateral with effective visual elements and accurate output for routine reports, meetings, and executive leader engagements.
Governance and Portfolio Oversight
- Facilitate and support governance forums, steering committee meetings, and executive reviews.
- Monitor and report transition health across the portfolio and proactively escalate concerns (e.g. risks, issues, challenges).
- Demonstrate the ability to identify and communicate roadblocks, risks, and mitigation strategies to ensure adherence to project plans and timelines.
Reporting and Analytics
- Ensure data integrity in dashboards, reports, and tools.
- Monitor KPIs, milestones, and success metrics across transitions.
- Provide consolidated portfolio-level reporting to leadership and executive sponsors.
- Publish and maintain reporting dashboards to pull updates as needed for internal reviews and status updates.
Process Excellence and Continuous Improvement
- Contribute to the evolution of standards, templates, and tools.
- Identify gaps and areas of improvement in processes, execution, reporting, and engagement.
- Capture lessons learned and embed the insights into future activities to enhance service delivery and performance.
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
COMPENSATION
- Salary Range: $120,000 - 130,000 a year
LOCATION
- New York, NY
Job Function
- TECHNOLOGY
Role
- Project Manager
Job Id
- 417854
Desired Skills
- Capital Markets and Financial Services | Communication | Project Management
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
INTRODUCTION
Must Have Technical/Functional Skills
Relationship Management and Stakeholder Engagement
- Serve as the primary liaison between transition management office and key client-facing teams, delivery organizations, and functional support leads.
- Build and maintain strong, trust-based relationship with senior client stakeholders and internal executives.
- Drive consistent stakeholder communication, ensuring transparency and alignment across transition services.
Transition Program Support and Advisory
- Serve as a strategic advisor to project leads, offering support in planning, risk management, and best practices.
- Coach and advise project leads throughout the transition process to ensure business continuity and seamless transitions.
- Coordinate with transition managers to ensure consistent execution and compliance with processes.
Roles & Responsibilities
Strategic and Executive Communications
- Demonstrated ability to distill complex project details and updates into clear, concise, and accurate updates highlighting the critical details for executive summaries, reports, or updates.
- Experience reading and preparing materials to meet senior stakeholders’ information needs (e.g. KPI impacts, timelines, risks, ROI) and contribute to enabling data-driven decisions.
- An ability to generate compelling stories (e.g. progress updates, next steps, addressing challenges) through structured content development.
- Advanced proficiency in leveraging Microsoft Office products to generate collateral with effective visual elements and accurate output for routine reports, meetings, and executive leader engagements.
Governance and Portfolio Oversight
- Facilitate and support governance forums, steering committee meetings, and executive reviews.
- Monitor and report transition health across the portfolio and proactively escalate concerns (e.g. risks, issues, challenges).
- Demonstrate the ability to identify and communicate roadblocks, risks, and mitigation strategies to ensure adherence to project plans and timelines.
Reporting and Analytics
- Ensure data integrity in dashboards, reports, and tools.
- Monitor KPIs, milestones, and success metrics across transitions.
- Provide consolidated portfolio-level reporting to leadership and executive sponsors.
- Publish and maintain reporting dashboards to pull updates as needed for internal reviews and status updates.
Process Excellence and Continuous Improvement
- Contribute to the evolution of standards, templates, and tools.
- Identify gaps and areas of improvement in processes, execution, reporting, and engagement.
- Capture lessons learned and embed the insights into future activities to enhance service delivery and performance.
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
COMPENSATION
- Salary Range: $120,000 - 130,000 a year
LOCATION
- New York, NY
Job Function
- TECHNOLOGY
Role
- Project Manager
Job Id
- 417854
Desired Skills
- Capital Markets and Financial Services | Communication | Project Management
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
See All 97 Customer Relationship Management Jobs in New York
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Find JobsCustomer Relationship Management Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Relationship Management Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Bank of America14
- JPMorganChase10
- Citi9
- KeyBank6
- City National Bank5
Top Industries Hiring
- Banking & Financial Services46
- Investment & Asset Management22
- Technology & Software11
- Media & Entertainment4
- Accounting & Auditing3
What New York Employers Look For
The qualifications that appear most often in customer relationship management jobs across New York.
- Demonstrated experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Bachelor's degree in business, marketing, communications, or a related field
- Proven ability to manage client relationships and drive retention in a commercial setting
- Experience with data analysis, pipeline reporting, and CRM dashboard configuration
- Strong written and verbal communication skills for cross-functional stakeholder engagement
- Familiarity with New York-based financial, media, or professional services industry workflows
Customer Relationship Management Jobs in New York: Frequently Asked Questions
How do you become a customer relationship management in New York?
Customer relationship management roles in New York do not require a state-issued license, but employers consistently expect a bachelor's degree in business, marketing, or a related discipline alongside hands-on CRM platform experience. Most candidates build their path through marketing operations, account coordination, or sales support roles at New York firms before moving into dedicated CRM positions. Earning a Salesforce Administrator or HubSpot certification strengthens any application in the New York market, where platform proficiency is often screened before the first interview.
Which companies hire customer relationship managements in New York?
Employers hiring customer relationship managements in New York right now include Bank of America, JPMorganChase, and Citi, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, global media companies, and enterprise technology firms means CRM hiring here tends to skew toward complex, multi-segment client environments rather than small-business accounts.
Which New York cities have the most customer relationship management jobs?
The cities with the most customer relationship management openings in New York are New York, Buffalo, and Garden City. New York City dominates the distribution because of its density of financial services, advertising, and enterprise technology headquarters, while secondary markets like White Plains reflect the large regional corporate campuses of insurers and consumer brands that have based significant client-facing teams outside Manhattan.
Are there remote customer relationship management jobs in New York?
Yes, and more than most fields, since much of the work centers on digital communication, CRM platform administration, and data analysis that translates well to remote environments. About 23% of customer relationship management openings tied to New York are remote or hybrid as of June 2026, reflecting how broadly employers have adopted flexible arrangements for this role. Strategic account planning and platform configuration work are the functions most frequently offered on a fully remote basis.
How can I get hired as a customer relationship management in New York with little or no experience?
The most realistic entry path is through a sales development, marketing coordinator, or customer success associate role at a New York-area company, which gives direct exposure to the CRM tools and client workflows employers want. Large New York financial and technology employers often run structured rotational or associate programs that place early-career candidates into client-facing operations teams. Earning a Salesforce Administrator or HubSpot certification before applying signals platform readiness and meaningfully offsets limited professional experience in a competitive New York applicant pool.
Where can I find and apply to customer relationship management jobs in New York?
You can find and apply to customer relationship management jobs in New York on Migrate Mate, which lists current openings from employers hiring across the state right now. Search the available roles, identify the ones that match your experience and target industry, and apply directly to the positions that fit.
See All 97 Customer Relationship Management Jobs in New York
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