Customer Relationship Management Jobs in Texas
Customer Relationship Management jobs in Texas are among the most actively sought-after roles in the state, with strong demand from financial services, technology, healthcare, and retail sectors at every level from entry-level coordinator through senior director. Houston, Dallas, and Austin lead hiring volume, where established employers like Dell Technologies, AT&T, and USAA consistently recruit customer relationship management professionals. The most in-demand specialties are CRM platform administration, customer success management, and sales operations analytics. Find a role that fits below and apply directly.
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Showing 5 of 102+ Customer Relationship Management jobs
INTRODUCTION
You are a people leader with a strategic mindset, adept at discovering & developing talent, managing complex clients, and driving results. If you thrive in dynamic environments and enjoy leading teams to success, this role is an excellent fit for you. As an Executive Director within Merchant Services, you will lead a team of Relationship Managers, each responsible for their own portfolio of large corporate clients. You will provide coaching, guidance, and strategic direction to your team, ensuring high performance and professional growth. In addition to supporting your team, you may also directly manage select key client relationships. You will play a pivotal role in driving payments optimization strategies, fostering collaboration across the Commercial Bank organization, and contributing to the overall success of the business.
JOB RESPONSIBILITIES
- Lead, mentor, and develop a team of Relationship Managers, empowering them to deliver exceptional service and results across their individual client portfolios.
- Set clear performance expectations, provide regular feedback, and support professional development to build a high-performing team culture.
- Oversee team portfolio management, ensuring accurate reporting, diligent database maintenance, and achievement of business objectives.
- Foster collaboration and knowledge sharing within the team and across the wider CB organization, driving best practices and innovative solutions.
- Support Relationship Managers in complex negotiations, client retention strategies, and consulting engagements with key decision-makers.
- Contribute to the strategic direction of the CB organization by identifying opportunities for cross-team collaboration and process improvement.
- Directly manage select high-value client relationships as needed, driving payments optimization and business growth.
- Partner with internal departments and business partners to deliver high-quality client support and maintain a unified approach to account management.
- Champion process improvements and new product offerings, supporting both team and organizational goals.
- Ensure the team is equipped with the latest industry knowledge and educational resources to stay ahead of trends and deliver maximum client value.
BASIC QUALIFICATIONS
- Minimum of 8 years of experience in relationship management or sales, with a strong emphasis on contract negotiation and team leadership.
- Demonstrated ability to lead, develop, and motivate teams to achieve ambitious goals.
- Proven strategic thinking and execution skills, with experience managing complex projects and portfolios.
- Extensive experience working with C-suite clients, particularly in large Fortune 500 companies, with the ability to support Relationship Managers in addressing their unique needs.
- Strong collaboration and influencing skills, with a track record of building partnerships across stakeholder groups and contributing to organizational success.
- In-depth knowledge of the payment processing industry, acquiring, and/or merchant services.
- Proficiency in computer software systems, including word processing, spreadsheets, and databases.
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
- Strong time-management skills, with the ability to handle multiple tasks simultaneously, prioritize effectively, and meet dynamic deadlines.
- Active Industry wide engagement within recognized bodies such Payments Ed, AFP, MAG & MRC.
- Willingness and ability to travel nationally up to 30% annually.
Federal Deposit Insurance Act
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
INTRODUCTION
You are a people leader with a strategic mindset, adept at discovering & developing talent, managing complex clients, and driving results. If you thrive in dynamic environments and enjoy leading teams to success, this role is an excellent fit for you. As an Executive Director within Merchant Services, you will lead a team of Relationship Managers, each responsible for their own portfolio of large corporate clients. You will provide coaching, guidance, and strategic direction to your team, ensuring high performance and professional growth. In addition to supporting your team, you may also directly manage select key client relationships. You will play a pivotal role in driving payments optimization strategies, fostering collaboration across the Commercial Bank organization, and contributing to the overall success of the business.
JOB RESPONSIBILITIES
- Lead, mentor, and develop a team of Relationship Managers, empowering them to deliver exceptional service and results across their individual client portfolios.
- Set clear performance expectations, provide regular feedback, and support professional development to build a high-performing team culture.
- Oversee team portfolio management, ensuring accurate reporting, diligent database maintenance, and achievement of business objectives.
- Foster collaboration and knowledge sharing within the team and across the wider CB organization, driving best practices and innovative solutions.
- Support Relationship Managers in complex negotiations, client retention strategies, and consulting engagements with key decision-makers.
- Contribute to the strategic direction of the CB organization by identifying opportunities for cross-team collaboration and process improvement.
- Directly manage select high-value client relationships as needed, driving payments optimization and business growth.
- Partner with internal departments and business partners to deliver high-quality client support and maintain a unified approach to account management.
- Champion process improvements and new product offerings, supporting both team and organizational goals.
- Ensure the team is equipped with the latest industry knowledge and educational resources to stay ahead of trends and deliver maximum client value.
BASIC QUALIFICATIONS
- Minimum of 8 years of experience in relationship management or sales, with a strong emphasis on contract negotiation and team leadership.
- Demonstrated ability to lead, develop, and motivate teams to achieve ambitious goals.
- Proven strategic thinking and execution skills, with experience managing complex projects and portfolios.
- Extensive experience working with C-suite clients, particularly in large Fortune 500 companies, with the ability to support Relationship Managers in addressing their unique needs.
- Strong collaboration and influencing skills, with a track record of building partnerships across stakeholder groups and contributing to organizational success.
- In-depth knowledge of the payment processing industry, acquiring, and/or merchant services.
- Proficiency in computer software systems, including word processing, spreadsheets, and databases.
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
- Strong time-management skills, with the ability to handle multiple tasks simultaneously, prioritize effectively, and meet dynamic deadlines.
- Active Industry wide engagement within recognized bodies such Payments Ed, AFP, MAG & MRC.
- Willingness and ability to travel nationally up to 30% annually.
Federal Deposit Insurance Act
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
See All 102+ Customer Relationship Management Jobs in Texas
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Find JobsCustomer Relationship Management Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Relationship Management Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Bank of America14
- Fifth Third Bank10
- JPMorganChase8
- Texas Capital Bank8
- Truist8
Top Industries Hiring
- Banking & Financial Services73
- Investment & Asset Management9
- Technology & Software4
- Consulting & Professional Services3
- Accounting & Auditing2
What Texas Employers Look For
The qualifications that appear most often in customer relationship management jobs across Texas.
- Bachelor's degree in business, marketing, communications, or a related field
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Two or more years of customer-facing account management or sales support experience
- Demonstrated ability to analyze customer data and translate insights into retention strategies
- Strong written and verbal communication skills for cross-functional collaboration
- Experience with pipeline reporting, forecasting, or customer lifecycle tracking tools
Customer Relationship Management Jobs in Texas: Frequently Asked Questions
How do you become a customer relationship management in Texas?
Most customer relationship management roles in Texas require a bachelor's degree in business, marketing, or a related discipline, with no state-issued license required for the role itself. Texas employers commonly look for candidates who have completed Salesforce certifications or similar CRM platform credentials, which can be earned independently. Building hands-on experience through internships, sales support roles, or account coordination positions at Texas-based companies provides the fastest path into the field.
Which companies hire customer relationship managements in Texas?
Employers hiring customer relationship managements in Texas right now include Bank of America, Fifth Third Bank, and JPMorganChase, based on current listings on Migrate Mate as of June 2026. Texas's concentration of Fortune 500 headquarters, major financial institutions, and large healthcare networks means consistent, year-round demand for CRM professionals at multiple seniority levels.
Which Texas cities have the most customer relationship management jobs?
Houston, Dallas, and Austin have the most customer relationship management openings in Texas. Dallas and Houston drive the bulk of demand through their dense concentrations of financial services firms, corporate headquarters, and enterprise technology companies, while Austin's fast-growing tech sector has made it a significant secondary market for customer success and CRM operations roles.
Are there remote customer relationship management jobs in Texas?
Yes, and more than most fields. About 6% of customer relationship management openings tied to Texas are remote or hybrid as of June 2026, reflecting how well the work translates to digital tools and cloud-based CRM platforms. Roles focused on customer success management, CRM administration, and sales analytics tend to offer the greatest remote flexibility across Texas employers.
How can I get hired as a customer relationship management in Texas with little or no experience?
The most realistic entry path is through a sales development representative or customer support specialist role at a Texas-based technology or financial services company, where CRM platform exposure is built on the job. Large Texas employers like Dell Technologies and USAA run structured associate programs that place early-career candidates into CRM-adjacent tracks. Earning a Salesforce Administrator certification before applying gives candidates a concrete, verifiable skill that many Texas hiring managers prioritize over direct experience.
Where can I find and apply to customer relationship management jobs in Texas?
You can find and apply to customer relationship management jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Find the roles that fit your background and apply directly.
See All 102+ Customer Relationship Management Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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