Senior Level Customer Category Manager Jobs
Senior level customer category manager jobs place experienced professionals in charge of category strategy, cross-functional leadership, and the retailer and supplier relationships that drive measurable growth. Openings are concentrated across Technology & Software, Energy, and Electronics & Hardware, with a mix of on-site, hybrid, and remote roles, and employers like Amazon, Ecolab, and Adobe hiring at this level now.
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Showing 5 of 36+ Senior Level Customer Category Manager jobs
Job Posting End Date
11-23-2026Please note the job posting will close on the day before the posting end date.
Job Summary
Act as lead for assigned Procurement projects and sourcing categories. Oversee the specific projects and sourcing categories by providing leadership to team members in a variety of strategic areas including sourcing, procurement, contracts, supplier relationship management, inventory management and material standardization. Highly advanced level of knowledge and responsibility for developing, negotiating, executing and maintaining strategic sourcing agreements for specific categories for the procurement of materials, equipment and/or services used by AEP internal customers. This position will identify cost reduction opportunities and capture real Total Cost of Ownership (TCO) savings (direct or indirect) by aggregating sourcing volumes. This position’s primary responsibility is to manage project-driven sourcing activities for a variety of market baskets that are normally associated with high-spend, high-impact, and often complex categories across multiple business unit stakeholders. Develop and implement strategies to achieve corporate savings goals. Establish effective relationships and work collaboratively with Business Unit customers, and suppliers to maintain customer satisfaction. Interface with Business Unit leadership to report ongoing progress to goals. Champion new initiatives that will support shared business objectives, support the business unit partner's needs, and enable the company to efficiently operate in a competitive and changing environment. Strategies will be developed in a collaborative effort between Supply Chain, Procurement, and the various Business Units and Operating Companies impacted by the program. Ensure corporate spend and savings goals are incorporated into the sourcing strategy and contracts. Develop and manage metrics/measurements to record the progress and actions related to the program processes.Job Description
Where Putting the Customer First Powers Everything We Do!
Category Manager-Technology
What You'll Do:
Responsible for the strategic sourcing, contracting, and supplier management of enterprise software, SaaS, digital solutions, and technology services. Partners with business leaders and technology teams to evaluate, negotiate, and manage technology investments while driving commercial value, mitigating risk, supporting operational and customer-facing technology initiatives, and ensuring alignment with enterprise architecture, cybersecurity, regulatory, and financial objectives.
Qualifications, Skills, and Experience
- Experience working with technology and professional service suppliers.
- Experience partnering with business and technology leaders to anticipate demand, develop sourcing strategies and manage technology investments.
- Experience with supplier relationships, governance and category planning to deliver value, manage risk and supporting enterprise technology roadmaps.
- Experience managing an IT and OT category across a large, multi-state organization.
- Strong change management and stakeholder engagement capabilities.
What We're Looking For:
Education & Experience
Bachelor's degree in related field of study + 8 years of relevant work experience.
(Or) In lieu of Bachelor’s degree must possess an Associate’s degree in related field of study, and a minimum of 9 years of relevant work experience.
(Or) In lieu of Associate’s degree must possess a High School Diploma or equivalent, and a minimum of 10 years of relevant work experience.
What You'll Get:
Expected Salary Range: $117,000.00-$127,000.00/Yr. (USD)
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Compensation Data
Compensation Grade:
SP20-009Compensation Range:
$116,255.00 - $151,132.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Job Posting End Date
11-23-2026Please note the job posting will close on the day before the posting end date.
Job Summary
Act as lead for assigned Procurement projects and sourcing categories. Oversee the specific projects and sourcing categories by providing leadership to team members in a variety of strategic areas including sourcing, procurement, contracts, supplier relationship management, inventory management and material standardization. Highly advanced level of knowledge and responsibility for developing, negotiating, executing and maintaining strategic sourcing agreements for specific categories for the procurement of materials, equipment and/or services used by AEP internal customers. This position will identify cost reduction opportunities and capture real Total Cost of Ownership (TCO) savings (direct or indirect) by aggregating sourcing volumes. This position’s primary responsibility is to manage project-driven sourcing activities for a variety of market baskets that are normally associated with high-spend, high-impact, and often complex categories across multiple business unit stakeholders. Develop and implement strategies to achieve corporate savings goals. Establish effective relationships and work collaboratively with Business Unit customers, and suppliers to maintain customer satisfaction. Interface with Business Unit leadership to report ongoing progress to goals. Champion new initiatives that will support shared business objectives, support the business unit partner's needs, and enable the company to efficiently operate in a competitive and changing environment. Strategies will be developed in a collaborative effort between Supply Chain, Procurement, and the various Business Units and Operating Companies impacted by the program. Ensure corporate spend and savings goals are incorporated into the sourcing strategy and contracts. Develop and manage metrics/measurements to record the progress and actions related to the program processes.Job Description
Where Putting the Customer First Powers Everything We Do!
Category Manager-Technology
What You'll Do:
Responsible for the strategic sourcing, contracting, and supplier management of enterprise software, SaaS, digital solutions, and technology services. Partners with business leaders and technology teams to evaluate, negotiate, and manage technology investments while driving commercial value, mitigating risk, supporting operational and customer-facing technology initiatives, and ensuring alignment with enterprise architecture, cybersecurity, regulatory, and financial objectives.
Qualifications, Skills, and Experience
- Experience working with technology and professional service suppliers.
- Experience partnering with business and technology leaders to anticipate demand, develop sourcing strategies and manage technology investments.
- Experience with supplier relationships, governance and category planning to deliver value, manage risk and supporting enterprise technology roadmaps.
- Experience managing an IT and OT category across a large, multi-state organization.
- Strong change management and stakeholder engagement capabilities.
What We're Looking For:
Education & Experience
Bachelor's degree in related field of study + 8 years of relevant work experience.
(Or) In lieu of Bachelor’s degree must possess an Associate’s degree in related field of study, and a minimum of 9 years of relevant work experience.
(Or) In lieu of Associate’s degree must possess a High School Diploma or equivalent, and a minimum of 10 years of relevant work experience.
What You'll Get:
Expected Salary Range: $117,000.00-$127,000.00/Yr. (USD)
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Compensation Data
Compensation Grade:
SP20-009Compensation Range:
$116,255.00 - $151,132.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.See All 36 Senior Level Customer Category Manager Jobs
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Find JobsSenior Level Customer Category Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Energy
- Electronics & Hardware
- Consulting & Professional Services
- Medical Devices
Senior Level Customer Category Manager Jobs: Frequently Asked Questions
How do I get a senior level customer category manager job?
Employers at this level want candidates who have owned category plans end-to-end, not just supported them. Demonstrating that you have led joint business planning with retail partners, translated shopper and syndicated data into actionable strategy, and influenced cross-functional teams without direct authority will set you apart. A portfolio of measurable outcomes, such as share growth or distribution gains, strengthens your case considerably.
Which companies hire senior level customer category managers?
Companies hiring senior level customer category managers right now include Amazon, Ecolab, and Adobe, based on current listings on Migrate Mate as of November 2026. Hiring at this level typically comes from large consumer packaged goods manufacturers, national retailers, and their strategic consulting partners, all of whom need experienced professionals who can manage complex category relationships independently.
Are there remote senior level customer category manager jobs?
Yes, though the role is often hybrid given the need for in-person retailer and internal stakeholder meetings. About 29% of senior level customer category manager openings are remote or hybrid as of November 2026, reflecting employer flexibility that has grown since the shift toward distributed work. Fully remote roles do exist, particularly at companies with strong digital retail operations.
What makes a customer category manager role senior level?
Senior level customer category manager roles are defined by full ownership of category strategy across one or more major retail accounts, responsibility for translating complex data into business recommendations without close supervision, and active involvement in mentoring junior team members. These roles also carry greater accountability for revenue and share outcomes, and often require leading cross-functional projects that touch marketing, supply chain, and finance.
Which industries hire the most senior level customer category managers?
Senior Level customer category manager roles concentrate in Technology & Software, Energy, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring because they depend heavily on category expertise to compete for shelf space, retailer partnerships, and consumer demand at national scale.