Mid Level Customer Engagement Manager Jobs
Mid level customer engagement manager jobs go to professionals ready to own retention programs end to end, guide junior team members, and shape customer strategy with limited day-to-day oversight. Roles run across Technology & Software, Manufacturing, and Healthcare & Medical Services, with a strong mix of remote and hybrid opportunities, and employers like KLA, CluePoints, and Apple hiring at this level now.
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Overview
This role owns the coordination of Intuit's executive-level customer engagement program including scheduling and staffing customer meetings, site visits, and briefings for senior leaders (including CEO- and CSO-level engagements), and running logistics for marquee events such as Intuit Connect. The role is the connective tissue between sales leadership, the Executive Assistant Business Partner (EABP) network, and external partner firms, and requires sound judgment handling sensitive executive and customer information.
Responsibilities
- Executive meeting coordination: build agendas, confirm attendee lists, and manage scheduling (including reschedules and cancellations) for executive-level customer meetings and site visits.
- Briefing materials: prepare and distribute customer briefing documents ahead of executive meetings so leaders arrive with the right context.
- EABP network coordination: partner with the Sales Executive Assistant Business Partner network to confirm staffing and availability for major customer engagements and events.
- External partner logistics: serve as the point of contact for external partner firms (e.g., accounting/ProAdvisor firms, VARs) on meeting scheduling and logistics.
- Event & conference operations: own Executive Engagement logistics for major internal events (e.g., Intuit Connect), including staffing nominations and coordinating with the EABP team; support recurring executive meeting series, including on-site logistics such as room setup and scheduling windows.
- Leadership materials: build and edit decks and briefing documents supporting leadership alignment.
Qualifications
- 3+ years of experience in program/project coordination, executive support, or event operations, ideally in a corporate or sales environment.
- Demonstrated ability to work independently and exercise judgment with minimal oversight
- Strong organizational skills and comfort coordinating across multiple executives and stakeholders simultaneously.
- Sound judgment and discretion handling sensitive executive and customer information; comfort operating in high-visibility, low-margin-for-error settings.
- Proficiency with Slack, Outlook/calendar tools, Google Workspace, and presentation/deck creation.
- Ability to manage shifting priorities and last-minute changes across concurrent executive workstreams.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview
This role owns the coordination of Intuit's executive-level customer engagement program including scheduling and staffing customer meetings, site visits, and briefings for senior leaders (including CEO- and CSO-level engagements), and running logistics for marquee events such as Intuit Connect. The role is the connective tissue between sales leadership, the Executive Assistant Business Partner (EABP) network, and external partner firms, and requires sound judgment handling sensitive executive and customer information.
Responsibilities
- Executive meeting coordination: build agendas, confirm attendee lists, and manage scheduling (including reschedules and cancellations) for executive-level customer meetings and site visits.
- Briefing materials: prepare and distribute customer briefing documents ahead of executive meetings so leaders arrive with the right context.
- EABP network coordination: partner with the Sales Executive Assistant Business Partner network to confirm staffing and availability for major customer engagements and events.
- External partner logistics: serve as the point of contact for external partner firms (e.g., accounting/ProAdvisor firms, VARs) on meeting scheduling and logistics.
- Event & conference operations: own Executive Engagement logistics for major internal events (e.g., Intuit Connect), including staffing nominations and coordinating with the EABP team; support recurring executive meeting series, including on-site logistics such as room setup and scheduling windows.
- Leadership materials: build and edit decks and briefing documents supporting leadership alignment.
Qualifications
- 3+ years of experience in program/project coordination, executive support, or event operations, ideally in a corporate or sales environment.
- Demonstrated ability to work independently and exercise judgment with minimal oversight
- Strong organizational skills and comfort coordinating across multiple executives and stakeholders simultaneously.
- Sound judgment and discretion handling sensitive executive and customer information; comfort operating in high-visibility, low-margin-for-error settings.
- Proficiency with Slack, Outlook/calendar tools, Google Workspace, and presentation/deck creation.
- Ability to manage shifting priorities and last-minute changes across concurrent executive workstreams.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
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Mid Level Customer Engagement Manager Jobs: Frequently Asked Questions
How do I get a mid level customer engagement manager job?
Position yourself around ownership, not just execution. Highlight campaigns or programs you ran independently, metrics you moved, and decisions you made without close supervision. Employers at this level want evidence of strategic thinking alongside hands-on skills, so lead with outcomes in your resume and interviews. Tailoring your application to show cross-functional collaboration and customer retention impact will set you apart from candidates who only describe their tasks.
Which companies hire mid level customer engagement managers?
Companies hiring mid level customer engagement managers right now include KLA, CluePoints, and Apple, based on current listings on Migrate Mate as of September 2026. Hiring at this level covers a wide range of organizations, from growth-stage technology companies to established consumer brands that rely on structured engagement programs to drive customer loyalty and lifetime value.
Are there remote mid level customer engagement manager jobs?
Yes, with solid availability across the country. About 60% of mid level customer engagement manager openings are remote or hybrid as of September 2026, reflecting how broadly this function has shifted to flexible work arrangements. Many employers hiring at this level expect candidates to coordinate across time zones, so comfort with asynchronous communication is often an implicit requirement in remote postings.
How do I move up to a mid level customer engagement manager role?
Getting to mid level comes down to building a record of ownership over time. Early in your career, focus on deepening one area, whether lifecycle marketing, customer success, or community programs, until you can run projects without step-by-step guidance. Taking on measurable work like reducing churn or improving onboarding completion, and documenting the results, is what makes the jump from junior contributor to mid level credible to hiring managers.
Which industries hire the most mid level customer engagement managers?
Mid Level customer engagement manager roles concentrate in Technology & Software, Manufacturing, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors tend to drive hiring at this level because they depend on recurring revenue, subscriber retention, or long-term customer relationships, all of which require dedicated engagement professionals who can operate with meaningful autonomy.