Mid Level Customer Engagement Manager Jobs

Manager, US HCP Engagement - Listerine

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to:

Head of HCP Engagement, Self Care

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Manager, US HCP Engagement – Oral Healthcare (Listerine) is responsible for supporting the development and execution of HCP engagement strategies that strengthen Kenvue’s scientific credibility and drive growth across the oral care portfolio.

This role plays a key part in translating clinical insights and brand priorities into effective, insight-driven engagement with dental and pharmacy HCPs, helping increase brand relevance and share of recommendation.

Key Responsibilities

• Support Strategy Development & Execution

• Contribute to the development and implementation of HCP engagement plans aligned to Oral Healthcare brand priorities

• Translate insights into targeted engagement tactics that enhance HCP relevance and support business objectives

Field & Omnichannel Activation

• Partner with Medical Sales and cross-functional teams to support:

  • Message activation and cycle planning

  • Sampling strategy and execution

  • CRM content and omnichannel engagement

• Help deliver coordinated “surround sound” experiences across HCP touchpoints

  • Field Based, Medical Congress, Digital/Omni-channel, etc.

Content & Agency Collaboration

• Work with agency partners to develop engaging, insight-driven HCP materials, including:

  • Digital sales aids

  • CRM content

  • Educational tools

• Support test-and-learn initiatives to continuously improve engagement effectiveness

Performance & Insights

• Track key metrics (e.g., engagement, recommendation trends) and support performance reporting aligned to company and brand goals.

• Contribute to insights generation, translating findings into actionable optimizations

Cross-Functional Collaboration

• Partner with Brand, Medical, Sales, and Analytics teams to ensure aligned HCP engagement execution

• Support coordination across stakeholders to deliver consistent, high-quality programs

External Engagement

• Represent Kenvue at select HCP-facing events (e.g., regional meetings, congress support)

• Build foundational relationships with HCPs and partners

Why this role matters

• Helps advance Listerine’s role as a science-backed leader in oral health prevention

• Contributes directly to HCP engagement and recommendation growth

• Build experience in modern, omnichannel healthcare marketing and activation

What what we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree required

• MBA or advanced degree beneficial

• 3–5 years of experience in healthcare, pharmaceutical, or CPG industries

• Experience in marketing, medical sales, or HCP engagement preferred

• Strong analytical and problem-solving skills

• Ability to work effectively in a fast-paced, matrixed environment

• Demonstrated collaboration and communication skills

• Self-starter with strong organizational and execution capabilities

Preferred Qualifications

• Experience supporting HCP marketing or field engagement strategies

• Familiarity with CRM, omnichannel engagement, or digital marketing tools

• Interest in oral healthcare, prevention, and patient education

#LI-JP1

What’s in it for you

$124,100.00 - $175,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.