Customer Engagement Specialist Internships
Customer engagement specialist internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working customer engagement professionals, and, at many employers, a path toward a full-time offer. Openings are concentrated in {{top_industries_phrase}}, with SAP, Hilti, and Fresh Mark among the employers posting roles now.
Find InternshipsOverview
Showing 5 of 7+ Customer Engagement Specialist Internships
What you'll bring
You're a student or recent graduate curious about technology and customer experience. You enjoy learning in live settings — workshops, customer conversations, and cross-functional teams.
- Familiarity with Agentic AI and a readiness to apply AI tools in day-to-day tasks and workflows
- Curiosity about AI journey mapping and AI data analytics, and how they shape customer storytelling
- An interest in event planning and coordinating multi-stakeholder engagements
- A collaborative approach that keeps the customer's needs front of mind
- Proficiency with Microsoft productivity tools, including PowerPoint, Word, and Excel
- A proactive, organised approach to managing multiple workstreams
We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.
In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools (including agentic AI) to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from Day 1.
What you'll build
You'll support live executive experiences at the SAP Experience Center in New York, contributing to real engagements from day one. From customer tours to AI workshops, you'll build skills in storytelling, Design Thinking, and stakeholder collaboration.
- Prepare and conduct executive-level customer tours through the Experience Center, presenting SAP products and the SAP innovation vision
- Participate in preparation calls with account teams, engagement leads, and storytellers to shape each interaction
- Co-facilitate SAP Business AI and Agentic AI workshops, and run breakout sessions after completing onboarding
- Learn and deliver SAP innovation showcase content to customer audiences over time
- Create and adapt engagement content — presentations, demos, visuals, and post-visit summaries
- Develop storytelling assets tailored to each customer's AI journey and business priorities
- Collaborate with designers, subject matter experts, and account teams on content and engagement delivery
- Support continuous improvement initiatives and select projects across North American SAP Experience Centers
Where you belong
The Innovation Experience Services team delivers tailored engagements at SAP's Experience Center in New York, connecting account teams, subject matter experts, and leaders around each customer's business. You'll gain exposure to C-level conversations and SAP's innovation narrative in a high-visibility environment. When you join SAP, you'll be a part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programmes, and peers. This internship is based on-site at 10 Hudson Yards.
Qualifications
Anticipated Start Date: December 2026/January 2027
Duration: 12 Months
Schedule: 40 HR/week
Hybrid (Mandatory): New York City, NY (3-4x/Week)
Education: Bachelors or Master's degree in a related field. Recent Graduates/Graduating Seniors/2nd Year Masters highly desirable.
Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.
Equal Employment Opportunity (EEO) Statement
Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
What you'll bring
You're a student or recent graduate curious about technology and customer experience. You enjoy learning in live settings — workshops, customer conversations, and cross-functional teams.
- Familiarity with Agentic AI and a readiness to apply AI tools in day-to-day tasks and workflows
- Curiosity about AI journey mapping and AI data analytics, and how they shape customer storytelling
- An interest in event planning and coordinating multi-stakeholder engagements
- A collaborative approach that keeps the customer's needs front of mind
- Proficiency with Microsoft productivity tools, including PowerPoint, Word, and Excel
- A proactive, organised approach to managing multiple workstreams
We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.
In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools (including agentic AI) to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from Day 1.
What you'll build
You'll support live executive experiences at the SAP Experience Center in New York, contributing to real engagements from day one. From customer tours to AI workshops, you'll build skills in storytelling, Design Thinking, and stakeholder collaboration.
- Prepare and conduct executive-level customer tours through the Experience Center, presenting SAP products and the SAP innovation vision
- Participate in preparation calls with account teams, engagement leads, and storytellers to shape each interaction
- Co-facilitate SAP Business AI and Agentic AI workshops, and run breakout sessions after completing onboarding
- Learn and deliver SAP innovation showcase content to customer audiences over time
- Create and adapt engagement content — presentations, demos, visuals, and post-visit summaries
- Develop storytelling assets tailored to each customer's AI journey and business priorities
- Collaborate with designers, subject matter experts, and account teams on content and engagement delivery
- Support continuous improvement initiatives and select projects across North American SAP Experience Centers
Where you belong
The Innovation Experience Services team delivers tailored engagements at SAP's Experience Center in New York, connecting account teams, subject matter experts, and leaders around each customer's business. You'll gain exposure to C-level conversations and SAP's innovation narrative in a high-visibility environment. When you join SAP, you'll be a part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programmes, and peers. This internship is based on-site at 10 Hudson Yards.
Qualifications
Anticipated Start Date: December 2026/January 2027
Duration: 12 Months
Schedule: 40 HR/week
Hybrid (Mandatory): New York City, NY (3-4x/Week)
Education: Bachelors or Master's degree in a related field. Recent Graduates/Graduating Seniors/2nd Year Masters highly desirable.
Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.
Equal Employment Opportunity (EEO) Statement
Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Customer Engagement Specialist Internship Market
Who's Hiring
Tips for Your Customer Engagement Specialist Internship Search
Apply earlier than you think necessary
Large employers recruit summer customer engagement specialist interns the preceding fall and close cohorts well before the new year. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Watching listings in September and October puts you ahead of the majority of candidates.
Build a portfolio before you send a single application
Hiring teams for customer engagement specialist interns expect limited work history, so a portfolio of documented projects is what moves your application forward. Include case studies, communication strategy samples, or CRM workflow write-ups that show your process and the outcome, with links wherever the work lives publicly.
Work your campus network alongside direct applications
Campus career fairs surface structured internship programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens the pool you reach and shortens the time between application and interview.
Practice the customer engagement specialist interview format out loud
Customer engagement specialist intern screens often involve situational or behavioral conversations where you walk through how you handled a customer scenario or resolved a communication challenge. Practice your answers aloud before applying, explaining your reasoning step by step, since interviewers weigh how you think through a problem as much as the final answer you land on.
Target structured cohort and rotational programs first
Larger companies run dedicated customer engagement internship cohorts designed to train people new to the field, and these programs recruit early and fill fast. Identify the ones that match your location and schedule, check their application windows in advance, and apply in the first wave rather than waiting for a second posting.
Set your work-type filter before you start searching
On-site roles are 0% of the customer engagement specialist internships listed here. Decide what you can commit to before you start reviewing openings, then filter by location and work type on Migrate Mate so you're only spending time on roles you can actually accept.
Customer Engagement Specialist Internships: Frequently Asked Questions
How do I get a customer engagement specialist internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. For customer engagement specialist candidates, a portfolio showing documented client interaction scenarios, communication samples, or CRM-related case studies gives recruiters something concrete to assess. Combine direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer engagement specialist internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for customer engagement specialist interns is consistent performance on real client-facing work, available headcount on the team, and understanding when return-offer decisions are made so you can ask the right questions early. Position for one without counting on it.
When should I apply for customer engagement specialist internships?
Earlier than most candidates expect. Large employers recruit summer interns the preceding fall, often closing cohorts before the new year. Smaller companies and co-op programs post closer to their start dates, so openings appear year-round. Checking listings regularly and applying as soon as a role matches your availability gives you the best chance across both timelines.
Are customer engagement specialist internships paid?
Most professional customer engagement specialist internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer discloses it. Unpaid internships exist but are less common at established companies. Reviewing each listing carefully will tell you what a specific role offers before you apply.
What should a customer engagement specialist internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show the tools you used and what you produced, such as linked case studies, communication strategy write-ups, or CRM workflow examples a recruiter can actually review. Add relevant coursework in communication, marketing, or business, and keep the whole document to one page.
Are there remote customer engagement specialist internships?
Yes. Remote and hybrid roles make up 100% of the customer engagement specialist internship listings here, with the rest on-site. Remote cohorts fill fast because they attract applicants from across the country, so apply early and filter by work type to see them before they close.
Can international students get customer engagement specialist internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
See All 7 Customer Engagement Specialist Internship Jobs
Find roles that match your experience and apply in just a few clicks.
Find Internships