Customer Engineer Jobs in New York, NY
Customer Engineer jobs in New York, New York are concentrated across Midtown Manhattan, the Flatiron District, and Hudson Yards, with strong demand in enterprise software, financial technology, and cloud infrastructure. Employers hiring right now include Google, Palo Alto Networks, and Amazon Web Services. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 38+ Customer Engineer jobs
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Preferred qualifications:
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience diving deep into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
About the job
As an AI Outcome Customer Engineer in our Go-to-Market (GTM) AI tech organization, you will work as an enterprise architect, technical debugger, engineering liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Engineering (FDE) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).
It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.
US: $233000 - $324000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with Account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Preferred qualifications:
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience diving deep into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
About the job
As an AI Outcome Customer Engineer in our Go-to-Market (GTM) AI tech organization, you will work as an enterprise architect, technical debugger, engineering liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Engineering (FDE) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).
It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.
US: $233000 - $324000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with Account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
See All 38 Customer Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Job Market in New York
Who's Hiring
- Google13
- Palo Alto Networks3
- Amazon Web Services3
- ITRS1
- Feufo1F
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
Customer Engineer Jobs in New York: Frequently Asked Questions
How do I get a customer engineer job in New York?
Focus your search on Midtown and Lower Manhattan, where enterprise software vendors, fintech firms, and cloud providers concentrate their technical customer-facing teams. Hands-on experience with platforms like Salesforce, AWS, or Google Cloud stands out with New York employers, as does familiarity with financial services workflows. Attending local tech meetups in the Flatiron District or joining professional groups tied to New York's startup ecosystem can also put you in front of hiring managers before roles are posted.
Which companies hire customer engineers in New York?
Employers hiring customer engineers in New York right now include Google, Palo Alto Networks, and Amazon Web Services, based on current listings on Migrate Mate as of September 2026. New York's mix of global tech offices, financial services firms, and mid-size SaaS companies makes it one of the more active markets in the country for this role.
Are there remote customer engineer jobs in New York?
Yes, though customer engineer work is often client-facing or hands-on, which limits full-remote arrangements compared to purely desk-based roles. About 57% of customer engineer openings tied to New York are remote or hybrid as of September 2026, with hybrid schedules most common among enterprise software and cloud providers headquartered in Manhattan. Purely on-site roles tend to cluster in financial services and hardware-adjacent companies.
How can I get a customer engineer job in New York with little or no experience?
The most realistic entry path in New York is through associate or junior technical account roles at mid-size SaaS companies in the Flatiron District or at larger tech firms with New York offices in Midtown. Many of these employers hire candidates with strong foundational skills in networking, cloud platforms, or CRM tools and train on the customer-facing side. Entry-level IT support roles at financial services firms in Lower Manhattan also offer a direct lateral path into customer engineering within 12 to 18 months.
Which industries hire the most customer engineers in New York?
Most customer engineer openings in New York sit in Technology & Software and Distribution & Wholesale, per current listings on Migrate Mate as of September 2026. New York's outsized financial services sector and its dense concentration of enterprise software and cloud vendor offices drive consistent demand for customer engineers who can work directly with institutional clients.
Related Jobs in New York
See All 38 Customer Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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