Customer Engineer Jobs in New York
Customer Engineer jobs in New York are in strong demand, concentrated in enterprise technology, financial services, and telecommunications, with openings from entry-level field technicians through senior solution architects. Most hiring is in New York City, Albany, and Buffalo, where large employers like IBM, Google, and Siemens maintain substantial operations and regularly bring on customer engineers across infrastructure, cloud, and industrial automation specialties. Pre-sales support, cloud platform integration, and hardware systems troubleshooting are the most sought-after areas. Find a role that fits below and apply directly.
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Showing 4 of 38+ Customer Engineer jobs
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Preferred qualifications:
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience diving deep into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
About the job
As an AI Outcome Customer Engineer in our Go-to-Market (GTM) AI tech organization, you will work as an enterprise architect, technical debugger, engineering liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Engineering (FDE) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).
It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.
US: $233000 - $324000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with Account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Preferred qualifications:
- Experience orchestrating specialized technical resources to execute complex builds.
- Experience diving deep into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
About the job
As an AI Outcome Customer Engineer in our Go-to-Market (GTM) AI tech organization, you will work as an enterprise architect, technical debugger, engineering liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Engineering (FDE) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).
It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.
US: $233000 - $324000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Partner with Account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
See All 38 Customer Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
- Manufacturing
- Science & Research
- Chemicals & Materials
What New York Employers Look For
The qualifications that appear most often in customer engineer jobs across New York.
- Bachelor's degree in electrical engineering, computer science, or a related technical field
- Hands-on experience deploying and supporting enterprise hardware or software systems
- Strong troubleshooting skills for network infrastructure, servers, or cloud-based platforms
- Relevant vendor certifications such as AWS, Cisco, or Microsoft Azure preferred
- Ability to manage client relationships and communicate technical solutions clearly
- Willingness to travel to customer sites across the greater New York metro area
Customer Engineer Jobs in New York: Frequently Asked Questions
How do you become a customer engineer in New York?
Most customer engineer roles in New York require a bachelor's degree in engineering, computer science, or information technology, though some employers accept equivalent technical experience. New York does not require a state-issued license specifically for customer engineers, but roles involving licensed electrical work may fall under New York State Department of Labor licensing rules. Vendor certifications from Cisco, Microsoft, or AWS are the credentials that most consistently move candidates forward in New York hiring.
Which companies hire customer engineers in New York?
Employers hiring customer engineers in New York right now include Google, KLA, and Corning, based on current listings on Migrate Mate as of September 2026. New York's dense concentration of financial institutions, enterprise tech firms, and healthcare systems means demand is consistent across both New York City's corporate core and upstate technology and manufacturing centers.
Which New York cities have the most customer engineer jobs?
New York, Malta, and New York State account for the most customer engineer openings in New York. New York City drives the bulk of demand through its financial services, media, and enterprise technology sectors, while Albany's government and healthcare institutions and Buffalo's growing manufacturing and logistics base contribute steady hiring outside the metro.
Are there remote customer engineer jobs in New York?
Yes, but they're less common than in purely desk-based roles, since customer engineers often need to be on-site to install, configure, or troubleshoot equipment. About 62% of customer engineer openings tied to New York are remote or hybrid as of September 2026. Pre-sales, technical account management, and cloud-focused customer engineer positions are the most likely to offer remote or hybrid arrangements.
How can I get hired as a customer engineer in New York with little or no experience?
The most realistic entry path is through a field technician, IT support, or systems associate role at a large New York employer such as a major bank, hospital network, or technology services firm, then moving into customer-facing engineering work. IBM, Siemens, and regional managed service providers in the New York metro regularly hire associates and recent graduates into structured technical training programs. An AWS Cloud Practitioner or CompTIA A+ certification gives candidates a concrete credential that accelerates consideration without requiring prior experience.
Where can I find and apply to customer engineer jobs in New York?
You can find and apply to customer engineer jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search by location, experience level, or specialty to see roles that match your background, then apply directly to the ones that fit.
See All 38 Customer Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs