Customer Engineer Jobs in New York
Customer Engineer jobs in New York are in strong demand, concentrated in enterprise technology, financial services, and telecommunications, with openings from entry-level field technicians through senior solution architects. Most hiring is in New York City, Albany, and Buffalo, where large employers like IBM, Google, and Siemens maintain substantial operations and regularly bring on customer engineers across infrastructure, cloud, and industrial automation specialties. Pre-sales support, cloud platform integration, and hardware systems troubleshooting are the most sought-after areas. Find a role that fits below and apply directly.
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Showing 5 of 30+ Customer Engineer jobs
Location: Fishkill, New York | Full-Time | 3 Open Positions
Pay: $40–$44 per hour, based on relevant experience
BUILD YOUR CAREER WITH GTI
Looking for a place where your technical expertise is recognized and your career can grow?
At GTI, we value experienced engineers who take initiative, solve complex problems, and take pride in keeping critical semiconductor equipment operating at peak performance.
As our company continues to grow, we're creating opportunities for skilled professionals to expand their expertise, take on new challenges, and advance their careers based on their abilities and contributions.
GTI is hiring three (3) experienced Semiconductor Customer Service Engineers to support semiconductor metrology equipment at a customer facility in Fishkill, New York.
We're looking for hands-on semiconductor equipment professionals who can troubleshoot, diagnose, repair, maintain, calibrate, and return production-critical tools to service.
This is not an entry-level position. Direct, hands-on semiconductor equipment experience is required.
What You'll Do
- Perform preventive maintenance (PM) and corrective maintenance (CM) on semiconductor metrology equipment.
- Troubleshoot, diagnose, and resolve equipment failures to minimize downtime.
- Perform hands-on equipment repairs, including replacement of failed parts, components, and assemblies.
- Perform equipment calibration, alignment, and verification.
- Support equipment uptime, reliability, and performance in a semiconductor production environment.
- Troubleshoot electrical, mechanical, vacuum, robotics, motion-control, and wafer-handling systems.
- Perform equipment installations, upgrades, and qualifications as needed.
- Identify root causes of equipment failures and implement effective corrective actions.
- Document service activity, repairs, parts usage, equipment performance, and technical findings.
- Provide direct technical support to customers and work collaboratively with engineering and technical support teams.
- Take ownership of equipment issues from initial diagnosis through repair, verification, and return to production.
What We're Looking For
- Minimum 2 years of direct, hands-on semiconductor equipment experience.
- Experience as a Field Service Engineer, Customer Engineer, Equipment Engineer, Equipment Technician, or in a comparable semiconductor equipment service role.
- Demonstrated experience performing preventive maintenance, corrective maintenance, troubleshooting, equipment repairs, calibration, and component replacement.
- Strong system-level and component-level troubleshooting and fault-isolation skills.
- Ability to read and interpret electrical, electronic, and mechanical schematics.
- Experience troubleshooting electrical, mechanical, vacuum, robotics, wafer-handling, and electromechanical systems.
- Ability to independently diagnose equipment failures, perform repairs, and restore equipment to production.
- Experience working in a semiconductor cleanroom or high-volume manufacturing environment.
- Strong technical documentation, communication, and customer service skills.
- Ability to work independently while collaborating effectively with engineering, operations, and technical support teams.
Highly Desirable Experience:
Hands-on experience servicing, maintaining, troubleshooting, or repairing CD-SEM, DR-SEM, SEM, e-beam, semiconductor metrology, or defect review equipment.
Who Thrives at GTI
We're looking for experienced semiconductor equipment professionals who enjoy solving challenging technical problems and have the determination to see an issue through to resolution.
The ideal candidate combines hands-on technical expertise with curiosity, initiative, and accountability.
You don't simply identify a problem — you take ownership of finding the solution, performing the repair, and returning the equipment to production.
We value individuals who take pride in their work, communicate effectively with customers, and are motivated to continue developing their technical expertise.
Why Join GTI?
- Consistent Work Location: Support semiconductor equipment at a dedicated customer facility in Fishkill, NY, without the extensive travel often associated with traditional field service positions.
- Specialized Technical Expertise: Develop in-depth knowledge of advanced semiconductor metrology equipment and systems.
- Experienced Engineering Support: Work alongside knowledgeable engineers and technical teams who can provide guidance and support when complex challenges arise.
- Career Development: Join a growing organization that values technical ability, initiative, and professional growth.
- Meaningful Work: Play a critical role in maintaining equipment reliability, minimizing downtime, and supporting semiconductor manufacturing operations.
- Recognition and Ownership: Be part of a team where your contributions matter and your ability to solve problems is valued.
Location & Initial Training
Primary Work Location: Fishkill, New York
Selected candidates will complete approximately 2–3 weeks of initial hands-on training at GTI headquarters in Scottsdale, Arizona before beginning their assignment in Fishkill.
Following training, engineers will primarily support semiconductor metrology equipment at the designated customer facility.
Compensation & Benefits
Pay: $40–$44 per hour, based on relevant semiconductor equipment experience and technical qualifications.
GTI offers:
- Full-time employment
- Medical, dental, and vision insurance
- Term Life
- 401(k) with company match
- Paid time off
Before You Apply
This position requires direct, hands-on experience servicing and repairing semiconductor manufacturing equipment.
This is not an entry-level, IT, software, networking, applications engineering, process engineering, or facilities maintenance position.
Candidates must have actual experience troubleshooting, maintaining, repairing, or restoring semiconductor equipment to operation.
Your résumé should clearly identify the semiconductor equipment and systems you have personally serviced, including equipment manufacturers, platforms, and specific hands-on responsibilities.
About GTI
Green Technology Investments (GTI) is a global leader in semiconductor metrology solutions, delivering high-performance systems and lifecycle support to manufacturers operating in high-volume production environments.
GTI is uniquely positioned as the only company providing both HVM and Lab Tools across a broad range of advanced materials, including Compound Semiconductors, Glass, Silicon Carbide (SiC), Quartz, Graphene, Gallium Arsenide (GaAs), Indium Phosphide (InP), and III-V materials.
Through our NextGEN CD-SEM and DR-SEM platforms, along with our Metrex division specializing in remanufactured Applied Materials® metrology systems, GTI enables semiconductor fabs to maximize uptime, extend tool life, and scale capacity efficiently — without the cost of new equipment.
Our team operates at the intersection of advanced engineering, precision metrology, and real-world manufacturing challenges, supporting customers globally with solutions that keep critical production environments running at peak performance.
At GTI, employees are part of a growing, technically driven organization focused on solving complex problems, delivering measurable value, and supporting the next generation of semiconductor innovation.
Pay: $40.00 - $44.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Application Question(s):
- Do you have a minimum of two (2) years of direct, hands-on experience maintaining, troubleshooting, and repairing semiconductor manufacturing equipment?
- Which semiconductor equipment manufacturers and tool platforms have you personally serviced, maintained, or repaired? Please identify specific models when possible.
- Briefly describe a semiconductor equipment failure you personally diagnosed and repaired. What was the issue, and what actions did you take to return the equipment to operation?
- Are you legally authorized to work in the United States without requiring employer sponsorship, now or in the future?
Work Location: In person
Location: Fishkill, New York | Full-Time | 3 Open Positions
Pay: $40–$44 per hour, based on relevant experience
BUILD YOUR CAREER WITH GTI
Looking for a place where your technical expertise is recognized and your career can grow?
At GTI, we value experienced engineers who take initiative, solve complex problems, and take pride in keeping critical semiconductor equipment operating at peak performance.
As our company continues to grow, we're creating opportunities for skilled professionals to expand their expertise, take on new challenges, and advance their careers based on their abilities and contributions.
GTI is hiring three (3) experienced Semiconductor Customer Service Engineers to support semiconductor metrology equipment at a customer facility in Fishkill, New York.
We're looking for hands-on semiconductor equipment professionals who can troubleshoot, diagnose, repair, maintain, calibrate, and return production-critical tools to service.
This is not an entry-level position. Direct, hands-on semiconductor equipment experience is required.
What You'll Do
- Perform preventive maintenance (PM) and corrective maintenance (CM) on semiconductor metrology equipment.
- Troubleshoot, diagnose, and resolve equipment failures to minimize downtime.
- Perform hands-on equipment repairs, including replacement of failed parts, components, and assemblies.
- Perform equipment calibration, alignment, and verification.
- Support equipment uptime, reliability, and performance in a semiconductor production environment.
- Troubleshoot electrical, mechanical, vacuum, robotics, motion-control, and wafer-handling systems.
- Perform equipment installations, upgrades, and qualifications as needed.
- Identify root causes of equipment failures and implement effective corrective actions.
- Document service activity, repairs, parts usage, equipment performance, and technical findings.
- Provide direct technical support to customers and work collaboratively with engineering and technical support teams.
- Take ownership of equipment issues from initial diagnosis through repair, verification, and return to production.
What We're Looking For
- Minimum 2 years of direct, hands-on semiconductor equipment experience.
- Experience as a Field Service Engineer, Customer Engineer, Equipment Engineer, Equipment Technician, or in a comparable semiconductor equipment service role.
- Demonstrated experience performing preventive maintenance, corrective maintenance, troubleshooting, equipment repairs, calibration, and component replacement.
- Strong system-level and component-level troubleshooting and fault-isolation skills.
- Ability to read and interpret electrical, electronic, and mechanical schematics.
- Experience troubleshooting electrical, mechanical, vacuum, robotics, wafer-handling, and electromechanical systems.
- Ability to independently diagnose equipment failures, perform repairs, and restore equipment to production.
- Experience working in a semiconductor cleanroom or high-volume manufacturing environment.
- Strong technical documentation, communication, and customer service skills.
- Ability to work independently while collaborating effectively with engineering, operations, and technical support teams.
Highly Desirable Experience:
Hands-on experience servicing, maintaining, troubleshooting, or repairing CD-SEM, DR-SEM, SEM, e-beam, semiconductor metrology, or defect review equipment.
Who Thrives at GTI
We're looking for experienced semiconductor equipment professionals who enjoy solving challenging technical problems and have the determination to see an issue through to resolution.
The ideal candidate combines hands-on technical expertise with curiosity, initiative, and accountability.
You don't simply identify a problem — you take ownership of finding the solution, performing the repair, and returning the equipment to production.
We value individuals who take pride in their work, communicate effectively with customers, and are motivated to continue developing their technical expertise.
Why Join GTI?
- Consistent Work Location: Support semiconductor equipment at a dedicated customer facility in Fishkill, NY, without the extensive travel often associated with traditional field service positions.
- Specialized Technical Expertise: Develop in-depth knowledge of advanced semiconductor metrology equipment and systems.
- Experienced Engineering Support: Work alongside knowledgeable engineers and technical teams who can provide guidance and support when complex challenges arise.
- Career Development: Join a growing organization that values technical ability, initiative, and professional growth.
- Meaningful Work: Play a critical role in maintaining equipment reliability, minimizing downtime, and supporting semiconductor manufacturing operations.
- Recognition and Ownership: Be part of a team where your contributions matter and your ability to solve problems is valued.
Location & Initial Training
Primary Work Location: Fishkill, New York
Selected candidates will complete approximately 2–3 weeks of initial hands-on training at GTI headquarters in Scottsdale, Arizona before beginning their assignment in Fishkill.
Following training, engineers will primarily support semiconductor metrology equipment at the designated customer facility.
Compensation & Benefits
Pay: $40–$44 per hour, based on relevant semiconductor equipment experience and technical qualifications.
GTI offers:
- Full-time employment
- Medical, dental, and vision insurance
- Term Life
- 401(k) with company match
- Paid time off
Before You Apply
This position requires direct, hands-on experience servicing and repairing semiconductor manufacturing equipment.
This is not an entry-level, IT, software, networking, applications engineering, process engineering, or facilities maintenance position.
Candidates must have actual experience troubleshooting, maintaining, repairing, or restoring semiconductor equipment to operation.
Your résumé should clearly identify the semiconductor equipment and systems you have personally serviced, including equipment manufacturers, platforms, and specific hands-on responsibilities.
About GTI
Green Technology Investments (GTI) is a global leader in semiconductor metrology solutions, delivering high-performance systems and lifecycle support to manufacturers operating in high-volume production environments.
GTI is uniquely positioned as the only company providing both HVM and Lab Tools across a broad range of advanced materials, including Compound Semiconductors, Glass, Silicon Carbide (SiC), Quartz, Graphene, Gallium Arsenide (GaAs), Indium Phosphide (InP), and III-V materials.
Through our NextGEN CD-SEM and DR-SEM platforms, along with our Metrex division specializing in remanufactured Applied Materials® metrology systems, GTI enables semiconductor fabs to maximize uptime, extend tool life, and scale capacity efficiently — without the cost of new equipment.
Our team operates at the intersection of advanced engineering, precision metrology, and real-world manufacturing challenges, supporting customers globally with solutions that keep critical production environments running at peak performance.
At GTI, employees are part of a growing, technically driven organization focused on solving complex problems, delivering measurable value, and supporting the next generation of semiconductor innovation.
Pay: $40.00 - $44.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Application Question(s):
- Do you have a minimum of two (2) years of direct, hands-on experience maintaining, troubleshooting, and repairing semiconductor manufacturing equipment?
- Which semiconductor equipment manufacturers and tool platforms have you personally serviced, maintained, or repaired? Please identify specific models when possible.
- Briefly describe a semiconductor equipment failure you personally diagnosed and repaired. What was the issue, and what actions did you take to return the equipment to operation?
- Are you legally authorized to work in the United States without requiring employer sponsorship, now or in the future?
Work Location: In person
See All 30 Customer Engineer Jobs in New York
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Find Customer Engineer JobsCustomer Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
- Distribution & Wholesale
What New York Employers Look For
The qualifications that appear most often in customer engineer jobs across New York.
- Bachelor's degree in electrical engineering, computer science, or a related technical field
- Hands-on experience deploying and supporting enterprise hardware or software systems
- Strong troubleshooting skills for network infrastructure, servers, or cloud-based platforms
- Relevant vendor certifications such as AWS, Cisco, or Microsoft Azure preferred
- Ability to manage client relationships and communicate technical solutions clearly
- Willingness to travel to customer sites across the greater New York metro area
Customer Engineer Jobs in New York: Frequently Asked Questions
How do you become a customer engineer in New York?
Most customer engineer roles in New York require a bachelor's degree in engineering, computer science, or information technology, though some employers accept equivalent technical experience. New York does not require a state-issued license specifically for customer engineers, but roles involving licensed electrical work may fall under New York State Department of Labor licensing rules. Vendor certifications from Cisco, Microsoft, or AWS are the credentials that most consistently move candidates forward in New York hiring.
Which companies hire customer engineers in New York?
Employers hiring customer engineers in New York right now include Google, KLA, and Applied Materials, based on current listings on Migrate Mate as of November 2026. New York's dense concentration of financial institutions, enterprise tech firms, and healthcare systems means demand is consistent across both New York City's corporate core and upstate technology and manufacturing centers.
Which New York cities have the most customer engineer jobs?
New York, Malta, and Utica account for the most customer engineer openings in New York. New York City drives the bulk of demand through its financial services, media, and enterprise technology sectors, while Albany's government and healthcare institutions and Buffalo's growing manufacturing and logistics base contribute steady hiring outside the metro.
Are there remote customer engineer jobs in New York?
Yes, but they're less common than in purely desk-based roles, since customer engineers often need to be on-site to install, configure, or troubleshoot equipment. About 62% of customer engineer openings tied to New York are remote or hybrid as of November 2026. Pre-sales, technical account management, and cloud-focused customer engineer positions are the most likely to offer remote or hybrid arrangements.
How can I get hired as a customer engineer in New York with little or no experience?
The most realistic entry path is through a field technician, IT support, or systems associate role at a large New York employer such as a major bank, hospital network, or technology services firm, then moving into customer-facing engineering work. IBM, Siemens, and regional managed service providers in the New York metro regularly hire associates and recent graduates into structured technical training programs. An AWS Cloud Practitioner or CompTIA A+ certification gives candidates a concrete credential that accelerates consideration without requiring prior experience.
Where can I find and apply to customer engineer jobs in New York?
You can find and apply to customer engineer jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search by location, experience level, or specialty to see roles that match your background, then apply directly to the ones that fit.
See All 30 Customer Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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