Customer Engineer Jobs in California

Principal Software Test Engineer - Solution Engineering – Customer Solution Validation

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Job Description:

Principal Software Test Engineer - Solution Engineering – Customer Solution Validation

Location (HYBRID): Sunnyvale, CA

HPE Networking is seeking a Principal Solution Test & Automation Engineer to drive quality engineering for large-scale networking and distributed software solutions. This is a highly technical Individual Contributor role requiring visible technical impact on products and major components, customer success, and engineering excellence. The role combines strong software testing expertise, system-level engineering knowledge, customer engagement, and technical leadership. The successful candidate will be recognized as an internal authority in key technology areas, drive innovation in automation and validation, and improve product quality, scalability, observability, and reliability across the product lifecycle.

You will partner closely with engineering, architecture, product management, sales engineering, services, support, and customers to validate complex networking solutions, establish scalable quality engineering practices, and deliver long-lasting improvements to engineering productivity and product quality. In addition to technical execution, you will provide leadership across functions, mentor engineers, and help define the future direction of solution validation and automation.

Success in this role requires visible technical impact on products or major components, recognized expertise in key technology areas, contributions to cross-functional initiatives, mentorship and knowledge sharing, and innovation that advances customer outcomes and business objectives.

Solution Validation & Customer Engagement

• Understand customer deployments, business requirements, architectures, and large-scale operational environments to develop comprehensive validation strategies.
• Lead validation efforts for customer solutions and complex networking deployments.
• Collaborate with customers, field engineers, solution architects, sales engineers, and services teams to validate real-world networking solutions and operational readiness.
• Participate in and influence technical design workshops, architecture reviews, and strategic planning discussions to improve reliability, scalability, observability, and serviceability.
• Translate customer requirements into repeatable, solution-focused validation frameworks.
• Present technical findings, risk assessments, quality recommendations, and executive-level updates to customers and internal stakeholders.
• Drive cross-functional initiatives that improve customer outcomes and product quality.

Automation & Quality Engineering

• Contribute to and help drive automation strategy across products, programs, and engineering teams.
• Architect, develop, and evolve scalable automation frameworks supporting functional, integration, system, resiliency, scale, performance, and solution validation.
• Establish engineering best practices and standards for continuous validation through CI/CD pipelines.
• Drive innovation in automation infrastructure, tooling, and AI-assisted engineering practices.
• Drive organization-wide adoption of quality engineering methodologies that improve time-to-market and engineering productivity.
• Identify opportunities to simplify validation workflows and reduce operational costs through automation.

System-Level Testing & Debugging

• Validate distributed, multi-component software and networking platforms at scale.
• Utilize logs, metrics, traces, telemetry, observability platforms, and diagnostic frameworks to troubleshoot complex failures.
• Drive root-cause investigations spanning multiple teams and technology domains.
• Differentiate product defects from infrastructure, automation, and environmental issues.
• Influence architecture and design decisions to improve product testability, diagnosability, and operational excellence.

Technical Leadership

• Provide technical leadership for significant project and program initiatives.
• Serve as a recognized internal authority for solution validation, automation, and quality engineering.
• Lead and connect engineering teams across functions to align around common quality objectives.
• Drive quality-first engineering practices throughout the development lifecycle.
• Mentor engineers through technical guidance, reviews, coaching, and knowledge sharing.
• Contribute to technical innovation through patents, white papers, standards participation, publications, and architectural proposals.
• Contribute to long-term technical capabilities that create recurring business value and customer impact.

Basic Qualifications

Software Engineering & Automation

• Expert-level programming expertise in Python, Go, or C++, with deep proficiency in at least one language.
• Extensive experience designing and building automation platforms, frameworks, and quality engineering ecosystems.
• Experience integrating large-scale automated testing into CI/CD environments.
• Proven experience delivering impactful automation initiatives.

Systems & Networking

• Strong understanding of Linux/UNIX operating systems, networking, processes, memory management, and system internals.
• Extensive experience validating distributed and multi-component systems.
• Deep hands-on expertise configuring and validating multi-vendor networking environments.
• Experience supporting service provider, enterprise, and cloud networking deployments.
• Strong knowledge of performance testing and traffic-generation platforms such as Ixia and Spirent.

Testing & Quality Engineering

• Deep expertise in system-level and end-to-end validation.
• Multi-feature, longevity, resiliency, interoperability, scale, and performance testing.
• Fault injection and recovery validation.
• Root-cause analysis and complex defect investigation.
• Advanced troubleshooting across multiple software and infrastructure layers.

Leadership & Influence

• Demonstrated ability to deliver visible technical impact on products or major components.
• Proven ability to influence engineering decisions and technical direction within and across teams.
• Experience mentoring engineers and contributing to cross-functional technical initiatives.

Preferred Qualifications

• 12+ yrs of industry experience.
• Advanced networking expertise in Layer 2, Layer 3, TCP/IP, Routing, MPLS, EVPN, and data center technologies.
• Experience with network operating systems, cloud infrastructure, observability platforms, and distributed architectures.
• Working knowledge of JUNOS.
• Industry certifications such as JNCIA, CCIA, or equivalent.
• Experience leveraging AI-assisted engineering tools for automation development, test generation, diagnostics, failure analysis, and productivity improvements.
• Track record of innovation resulting in patents, publications, standards contributions, or architectural leadership.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedstates #networking

Job:

Engineering

Job Level:

TCP_05

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 172,000 - 349,000 in California
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

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