Customer Engineer Jobs in Michigan
Customer engineer jobs in Michigan are active across manufacturing, automotive technology, and enterprise IT services, with openings at every level from field technician to senior systems engineer. Detroit, Grand Rapids, and Ann Arbor lead hiring, anchored by established employers like Kforce, Siemens, and Ford Motor Company. The most consistent demand falls in industrial automation, cloud infrastructure support, and hardware systems integration. Find a role that fits below and apply directly.
Find Customer Engineer JobsOverview
Showing 5 of 15+ Customer Engineer jobs
About Us
Contemporary Amperex Technology Kentucky (CATK) is the U.S. battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in the research, development, and manufacturing of advanced battery energy storage systems for electric vehicles, grid-scale, and maritime applications. We are committed to delivering innovative solutions that support the global transition to clean energy.
Our Vision
To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.
Responsibility:
- Lead to solve customer on-site problems in a timely manner including, but not limited to warehouse, logistic, delivery and customer production issues.
- Collaborate with CQE/RQE to collect resolve production issue, communicate with customer/CATL, to mitigate issue impact.
- Build deep contact with customers, establish good customer relationships, and enhance customer's perception of our company's services.
- Gain insight into targeted dynmaics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.
Requirements:
- Full-time undergraduate degree or above/chemical/environmental/energy-related engineering majors.
- Familiar with North American new energy vehicle industry after-sales service standards/North American energy storage industry safety operation specifications/North American energy storage industry recycling-related standards and regulations. .
- Technical proficiency of electrical engineering terminology, familiarity with functions of Lithium-ion- battery components (modules, BMS, PCS/inverter(s), TMS, electrical systems, etc. for ESS (storage) and EV (power) applications will be helpful. At the very least, a strong STEM background is vital for this role.
- Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability/writing service request ability.
- Highly organized and efficient with time management and follow-ups. Ability to plan assignments, organize priorities and deliver results.
- Great team work and cross-department collaboration.
- Worked in a company related to the energy or automotive industry, with exceptional experience in customer service
- English. Chinese is a plus.
- Location: Detroit Office. Hybrid.
Work Environment & Physical Requirements
- Regular, predictable on-site attendance is an essential function of this role.
- Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders.
- Ability to lift and carry materials weighing up to 25–50 pounds, with occasional heavier lifting as required.
- Ability to work in varied environments, including offices, industrial, and construction settings.
- Willingness to travel to other job sites as business needs require.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.
Compensation & Benefits
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Professional development and growth opportunities.
Equal Employment Opportunity
CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.
Employment Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Export Control & Data Security Compliance
This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.
Pay: $90,000.00 - $130,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: Hybrid remote in Auburn Hills, MI 48326
About Us
Contemporary Amperex Technology Kentucky (CATK) is the U.S. battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in the research, development, and manufacturing of advanced battery energy storage systems for electric vehicles, grid-scale, and maritime applications. We are committed to delivering innovative solutions that support the global transition to clean energy.
Our Vision
To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.
Responsibility:
- Lead to solve customer on-site problems in a timely manner including, but not limited to warehouse, logistic, delivery and customer production issues.
- Collaborate with CQE/RQE to collect resolve production issue, communicate with customer/CATL, to mitigate issue impact.
- Build deep contact with customers, establish good customer relationships, and enhance customer's perception of our company's services.
- Gain insight into targeted dynmaics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.
Requirements:
- Full-time undergraduate degree or above/chemical/environmental/energy-related engineering majors.
- Familiar with North American new energy vehicle industry after-sales service standards/North American energy storage industry safety operation specifications/North American energy storage industry recycling-related standards and regulations. .
- Technical proficiency of electrical engineering terminology, familiarity with functions of Lithium-ion- battery components (modules, BMS, PCS/inverter(s), TMS, electrical systems, etc. for ESS (storage) and EV (power) applications will be helpful. At the very least, a strong STEM background is vital for this role.
- Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability/writing service request ability.
- Highly organized and efficient with time management and follow-ups. Ability to plan assignments, organize priorities and deliver results.
- Great team work and cross-department collaboration.
- Worked in a company related to the energy or automotive industry, with exceptional experience in customer service
- English. Chinese is a plus.
- Location: Detroit Office. Hybrid.
Work Environment & Physical Requirements
- Regular, predictable on-site attendance is an essential function of this role.
- Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders.
- Ability to lift and carry materials weighing up to 25–50 pounds, with occasional heavier lifting as required.
- Ability to work in varied environments, including offices, industrial, and construction settings.
- Willingness to travel to other job sites as business needs require.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.
Compensation & Benefits
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Professional development and growth opportunities.
Equal Employment Opportunity
CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.
Employment Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Export Control & Data Security Compliance
This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.
Pay: $90,000.00 - $130,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: Hybrid remote in Auburn Hills, MI 48326
See All 15 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Customer Engineer Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
- Chemicals & Materials
What Michigan Employers Look For
The qualifications that appear most often in customer engineer jobs across Michigan.
- Bachelor's degree in engineering, computer science, or a closely related technical field
- Hands-on experience installing, configuring, or troubleshooting enterprise hardware or software systems
- Strong customer-facing communication skills for technical support and relationship management
- Proficiency with CRM platforms and field service management or ticketing systems
- Ability to travel to client sites across Michigan for on-site diagnostics and implementation
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud in a customer-support context
Customer Engineer Jobs in Michigan: Frequently Asked Questions
How do you become a customer engineer in Michigan?
Most customer engineer roles in Michigan require a bachelor's degree in electrical engineering, computer science, or a related field, though some employers accept an associate degree combined with relevant technical experience. Michigan does not require a state-issued license specific to the customer engineer title, but roles involving electrical systems may require alignment with Michigan's licensed electrician or PE pathways. Employers typically expect hands-on familiarity with enterprise hardware, networking, or industrial systems before hiring at the associate level.
Which companies hire customer engineers in Michigan?
Employers hiring customer engineers in Michigan right now include Bose, AIMECH, and OXTS, based on current listings on Migrate Mate as of November 2026. Michigan's deep manufacturing base and expanding enterprise IT sector mean openings appear at both large industrial corporations and regional technology services firms.
Which Michigan cities have the most customer engineer jobs?
Bloomfield Hills, Livonia, and Plymouth have the most customer engineer openings in Michigan. Detroit dominates due to its concentration of automotive OEMs, manufacturing suppliers, and enterprise technology companies, while Grand Rapids draws openings through its health systems and advanced manufacturing sector, and Ann Arbor benefits from its research institutions and technology-focused employers.
Are there remote customer engineer jobs in Michigan?
Yes, but they're less common than in purely desk-based roles, since customer engineering often requires on-site visits for installation, diagnostics, or client training. About 71% of customer engineer openings tied to Michigan are remote or hybrid as of November 2026, with those positions typically covering cloud support, software configuration, or account management functions that don't require physical presence at a customer location.
How can I get hired as a customer engineer in Michigan with little or no experience?
The most realistic entry path is applying for field service technician or IT support associate roles at Michigan-based employers like Siemens, Kforce, or large health systems such as Henry Ford Health, which run structured onboarding programs for candidates without full customer engineer experience. Completing an associate degree in electronics or networking from a Michigan community college, or earning a vendor certification in platforms like Cisco or Microsoft Azure, gives candidates a concrete edge. Lateral moves from help desk analyst or technical support specialist positions are a common bridge.
Where can I find and apply to customer engineer jobs in Michigan?
You can find and apply to customer engineer jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries and experience levels. Search the available roles, find the ones that match your background and location, and apply directly to each position.
See All 15 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs