Customer Engineer Jobs in Michigan
Customer engineer jobs in Michigan are active across manufacturing, automotive technology, and enterprise IT services, with openings at every level from field technician to senior systems engineer. Detroit, Grand Rapids, and Ann Arbor lead hiring, anchored by established employers like Kforce, Siemens, and Ford Motor Company. The most consistent demand falls in industrial automation, cloud infrastructure support, and hardware systems integration. Find a role that fits below and apply directly.
Find Customer Engineer JobsOverview
Showing 5 of 23+ Customer Engineer jobs
Overview
At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.
- Job Type: Full time
- Work Type: Hybrid
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford’s century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid.
Why Ford Energy?
At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.
In this position...
This role ensures Ford Energy's products and quality processes satisfy the accreditation, due-diligence, and 'bankability' expectations of customers, project financiers, insurers, and independent engineers involved in large-scale energy storage deployments. Bankability is a critical commercial enabler for BESS projects — without it, projects cannot secure financing or insurance. This engineer serves as the technical face of Ford Energy Quality to the external commercial ecosystem, translating internal quality rigor into confidence-inspiring documentation and audit performance.
What you'll do...
- Bankability & Financial Due Diligence Support
- Manage technical bankability reviews requested by project financiers, lenders, and independent engineers (IEs) evaluating BESS project risk.
- Prepare and maintain a standardized 'bankability package' of technical documentation (design basis, certification status, warranty terms, quality process summaries) for rapid response to financier requests.
- Support responses to insurer technical questionnaires related to product safety, reliability, and failure history.
- Customer & Third-Party Audit Management
- Coordinate and host customer, financier, and/or third-party quality system audits of engineering, manufacturing, and quality processes.
- Prepare audit-ready documentation and coordinate cross-functional teams (manufacturing, engineering, quality) ahead of scheduled audits. Track audit findings, drive corrective action plans, and report closure status to both customers and internal leadership.
-
You'll have...
- Bachelor's degree in Engineering or related technical field.
- 5+ years of experience supporting project finance, insurance, or bankability technical reviews in energy or infrastructure sectors.
- Strong customer-facing communication and audit management skills.
Even better, you may have...
- Direct experience with stationary BESS bankability reviews or independent engineer (IE) assessments.
- Familiarity with ISO 9001 or similar quality management system accreditation frameworks.
- Experience presenting technical risk topics to non-technical financial stakeholders.
- Document management/SharePoint
- Audit management software
- Presentation tools (PowerPoint) for executive-level readouts
- Typical Career Path
- Progression toward Senior Customer Quality Engineer, Bankability Program Lead, or Head of Quality track roles with increasing external-facing scope.
- Physical Demands & Working Conditions
- This role is primarily performed in an office, laboratory, manufacturing, or supplier environment, depending on program needs.
- Occasional work in high-voltage or industrial environments may be required, with appropriate training and personal protective equipment (PPE).
- Ability and willingness to travel occasionally to support testing, supplier, manufacturing, or customer activities.
- Location & Travel
- This position is based in Dearborn, Michigan.
- Travel may be required to support supplier, manufacturing, laboratory, and customer activities.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $74,300-$124,500.,
This position is a salary grade 7 and ranges from $86,600-$144,900.,
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per week.
#LI-Hybrid
#li-Rc1
#FordEnergy
Overview
At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.
- Job Type: Full time
- Work Type: Hybrid
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford’s century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid.
Why Ford Energy?
At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.
In this position...
This role ensures Ford Energy's products and quality processes satisfy the accreditation, due-diligence, and 'bankability' expectations of customers, project financiers, insurers, and independent engineers involved in large-scale energy storage deployments. Bankability is a critical commercial enabler for BESS projects — without it, projects cannot secure financing or insurance. This engineer serves as the technical face of Ford Energy Quality to the external commercial ecosystem, translating internal quality rigor into confidence-inspiring documentation and audit performance.
What you'll do...
- Bankability & Financial Due Diligence Support
- Manage technical bankability reviews requested by project financiers, lenders, and independent engineers (IEs) evaluating BESS project risk.
- Prepare and maintain a standardized 'bankability package' of technical documentation (design basis, certification status, warranty terms, quality process summaries) for rapid response to financier requests.
- Support responses to insurer technical questionnaires related to product safety, reliability, and failure history.
- Customer & Third-Party Audit Management
- Coordinate and host customer, financier, and/or third-party quality system audits of engineering, manufacturing, and quality processes.
- Prepare audit-ready documentation and coordinate cross-functional teams (manufacturing, engineering, quality) ahead of scheduled audits. Track audit findings, drive corrective action plans, and report closure status to both customers and internal leadership.
-
You'll have...
- Bachelor's degree in Engineering or related technical field.
- 5+ years of experience supporting project finance, insurance, or bankability technical reviews in energy or infrastructure sectors.
- Strong customer-facing communication and audit management skills.
Even better, you may have...
- Direct experience with stationary BESS bankability reviews or independent engineer (IE) assessments.
- Familiarity with ISO 9001 or similar quality management system accreditation frameworks.
- Experience presenting technical risk topics to non-technical financial stakeholders.
- Document management/SharePoint
- Audit management software
- Presentation tools (PowerPoint) for executive-level readouts
- Typical Career Path
- Progression toward Senior Customer Quality Engineer, Bankability Program Lead, or Head of Quality track roles with increasing external-facing scope.
- Physical Demands & Working Conditions
- This role is primarily performed in an office, laboratory, manufacturing, or supplier environment, depending on program needs.
- Occasional work in high-voltage or industrial environments may be required, with appropriate training and personal protective equipment (PPE).
- Ability and willingness to travel occasionally to support testing, supplier, manufacturing, or customer activities.
- Location & Travel
- This position is based in Dearborn, Michigan.
- Travel may be required to support supplier, manufacturing, laboratory, and customer activities.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $74,300-$124,500.,
This position is a salary grade 7 and ranges from $86,600-$144,900.,
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per week.
#LI-Hybrid
#li-Rc1
#FordEnergy
See All 23 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Customer Engineer Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
- Manufacturing
- Electronics & Hardware
What Michigan Employers Look For
The qualifications that appear most often in customer engineer jobs across Michigan.
- Bachelor's degree in engineering, computer science, or a closely related technical field
- Hands-on experience installing, configuring, or troubleshooting enterprise hardware or software systems
- Strong customer-facing communication skills for technical support and relationship management
- Proficiency with CRM platforms and field service management or ticketing systems
- Ability to travel to client sites across Michigan for on-site diagnostics and implementation
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud in a customer-support context
Customer Engineer Jobs in Michigan: Frequently Asked Questions
How do you become a customer engineer in Michigan?
Most customer engineer roles in Michigan require a bachelor's degree in electrical engineering, computer science, or a related field, though some employers accept an associate degree combined with relevant technical experience. Michigan does not require a state-issued license specific to the customer engineer title, but roles involving electrical systems may require alignment with Michigan's licensed electrician or PE pathways. Employers typically expect hands-on familiarity with enterprise hardware, networking, or industrial systems before hiring at the associate level.
Which companies hire customer engineers in Michigan?
Employers hiring customer engineers in Michigan right now include Bosch, AIMECH, and Ford Motor Company, based on current listings on Migrate Mate as of September 2026. Michigan's deep manufacturing base and expanding enterprise IT sector mean openings appear at both large industrial corporations and regional technology services firms.
Which Michigan cities have the most customer engineer jobs?
Troy, Lansing, and Dearborn have the most customer engineer openings in Michigan. Detroit dominates due to its concentration of automotive OEMs, manufacturing suppliers, and enterprise technology companies, while Grand Rapids draws openings through its health systems and advanced manufacturing sector, and Ann Arbor benefits from its research institutions and technology-focused employers.
Are there remote customer engineer jobs in Michigan?
Yes, but they're less common than in purely desk-based roles, since customer engineering often requires on-site visits for installation, diagnostics, or client training. About 80% of customer engineer openings tied to Michigan are remote or hybrid as of September 2026, with those positions typically covering cloud support, software configuration, or account management functions that don't require physical presence at a customer location.
How can I get hired as a customer engineer in Michigan with little or no experience?
The most realistic entry path is applying for field service technician or IT support associate roles at Michigan-based employers like Siemens, Kforce, or large health systems such as Henry Ford Health, which run structured onboarding programs for candidates without full customer engineer experience. Completing an associate degree in electronics or networking from a Michigan community college, or earning a vendor certification in platforms like Cisco or Microsoft Azure, gives candidates a concrete edge. Lateral moves from help desk analyst or technical support specialist positions are a common bridge.
Where can I find and apply to customer engineer jobs in Michigan?
You can find and apply to customer engineer jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries and experience levels. Search the available roles, find the ones that match your background and location, and apply directly to each position.
See All 23 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs