Customer Engineer Jobs in Michigan
Customer engineer jobs in Michigan are active across manufacturing, automotive technology, and enterprise IT services, with openings at every level from field technician to senior systems engineer. Detroit, Grand Rapids, and Ann Arbor lead hiring, anchored by established employers like Kforce, Siemens, and Ford Motor Company. The most consistent demand falls in industrial automation, cloud infrastructure support, and hardware systems integration. Find a role that fits below and apply directly.
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Every day, we drive change and co-create what comes next. Our purpose is simple yet ambitious: "Let's push the boundaries together. We aspire to shape future mobility dreams and turn them into reality.”
Joining the Marelli Electronics team means becoming a part of something bigger, a place where you can explore your potential, pioneer innovation.
As a global yet fast-evolving company, we're looking for team members who want to grow and evolve with us.
About the Position:
We are looking for a Customer Quality Engineer to join the Electroncis team, reporting directly to the Quality Manager.
This position is based at our office in Southfield.
As the Customer Quality Engineer at Marelli, you will be responsible to drive proactive customer quality management and continuous improvement initiatives, ensuring that electronic products meet customer expectations and regulatory requirements within the North America region (US, Canada, Mexico).
Your Responsibilities will be:
Serve as the primary interface for customer quality issues, inquiries, and escalations across the North America region.
Lead corrective and preventive action processes in response to customer complaints, field returns, and audit findings.
Coordinate with manufacturing, engineering, and supply chain teams to ensure effective root cause analysis and implementation of solutions.
Analyze customer quality data, trends, and performance metrics to guide process improvements.
Conduct customer visits, and quality reviews as required.
Report regularly to management on customer satisfaction, key issues, and improvement outcomes
What Qualifications you will bring:
Bachelor’s degree in Engineering, Electronics, or related field.
5+ years experience in customer quality management, preferably within electronics manufacturing in the North America region.
Strong knowledge of quality tools and methodologies (e.g., Six Sigma, 8D, Root Cause Analysis).
Familiarity with industry regulations and standards.
Excellent communication, negotiation with customers.
Proficient in English and Spanish, language skills are a plus.
5S
Other skills that we would welcome:
Analytical mindset, problem-solving skills
Customer-oriented approach
Attention to detail
Leadership and cross-functional collaboration
Adaptability in a dynamic, multicultural environment
Take the next step:
Together, we will drive the world towards a safer, greener, and better-connected future.
Are you ready to make your mark, shape the future of the automotive industry, and drive the growth of the electronics business?
Talk to us! To apply, submit your application via Website, or LinkedIn
About Us:
Marelli is one of the world’s leading global independent suppliers to the automotive sector, with a strong and established track record in innovation and manufacturing excellence. Our goal is to change the future of mobility by working with our customers and partners to create a safer, greener, and more connected world.
Our team supplies all major automotive manufacturers in Asia, Europe, and North and South America and the top racing teams in motorsport world championships. Our technology is purpose-driven and meticulously designed to deliver tangible value that truly matters to our customers.
Our business areas are automotive lighting and sensing, thermal solutions, electronics, green technology solutions, interior experience, propulsion solutions (e-powertrain and powertrain), ride dynamics, motorsport, and aftermarket business.
Within the walls of Marelli, we believe in enabling people to do their best work. Our cultural attributes - Drive Results, Accountable, Entrepreneurial, Inclusive, Innovative, and Aware - are the cornerstones of a new Marelli culture. Be part of it!
At Marelli, we believe in the importance of diversity and inclusion in our workplace. We are committed to nurturing talent in our diverse environment, and we take pride in our various employee resource groups, such as Marelli Women, Brains & Hearts Wellbeing, All Cultures, and Marelli's Rainbow. We believe these groups foster creativity and innovation through the unique perspectives of a multicultural community.
Marelli is a global, independent technology partner to the automotive industry, with a strong and established track record in innovation and manufacturing excellence.
Joining the Marelli team means becoming a part of something bigger, a place where you can explore your potential, pioneer innovation, and grow.
We believe in enabling people to do their best work. Our cultural attributes - Drive Results, Accountable, Entrepreneurial, Inclusive, Innovative, and Aware - are the cornerstones of a new Marelli culture. Be part of it!
Discover our open positions and take the first step towards an exciting career in Marelli. Explore new horizons and unleash your potential. Join us today! Let's push the boundaries together. We aspire to shape future mobility dreams and turn them into reality.
Nearest Major Market: Detroit
See All 14 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Customer Engineer Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring


Top Industries Hiring
- Technology & Software
- Automotive
- Cybersecurity
- Electronics & Hardware
What Michigan Employers Look For
The qualifications that appear most often in customer engineer jobs across Michigan.
- Bachelor's degree in engineering, computer science, or a closely related technical field
- Hands-on experience installing, configuring, or troubleshooting enterprise hardware or software systems
- Strong customer-facing communication skills for technical support and relationship management
- Proficiency with CRM platforms and field service management or ticketing systems
- Ability to travel to client sites across Michigan for on-site diagnostics and implementation
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud in a customer-support context
Customer Engineer Jobs in Michigan: Frequently Asked Questions
How do you become a customer engineer in Michigan?
Most customer engineer roles in Michigan require a bachelor's degree in electrical engineering, computer science, or a related field, though some employers accept an associate degree combined with relevant technical experience. Michigan does not require a state-issued license specific to the customer engineer title, but roles involving electrical systems may require alignment with Michigan's licensed electrician or PE pathways. Employers typically expect hands-on familiarity with enterprise hardware, networking, or industrial systems before hiring at the associate level.
Which companies hire customer engineers in Michigan?
Employers hiring customer engineers in Michigan right now include Magna International, Bosch, and AIMECH, based on current listings on Migrate Mate as of August 2026. Michigan's deep manufacturing base and expanding enterprise IT sector mean openings appear at both large industrial corporations and regional technology services firms.
Which Michigan cities have the most customer engineer jobs?
Troy, Detroit, and Holly have the most customer engineer openings in Michigan. Detroit dominates due to its concentration of automotive OEMs, manufacturing suppliers, and enterprise technology companies, while Grand Rapids draws openings through its health systems and advanced manufacturing sector, and Ann Arbor benefits from its research institutions and technology-focused employers.
Are there remote customer engineer jobs in Michigan?
Yes, but they're less common than in purely desk-based roles, since customer engineering often requires on-site visits for installation, diagnostics, or client training. About 50% of customer engineer openings tied to Michigan are remote or hybrid as of August 2026, with those positions typically covering cloud support, software configuration, or account management functions that don't require physical presence at a customer location.
How can I get hired as a customer engineer in Michigan with little or no experience?
The most realistic entry path is applying for field service technician or IT support associate roles at Michigan-based employers like Siemens, Kforce, or large health systems such as Henry Ford Health, which run structured onboarding programs for candidates without full customer engineer experience. Completing an associate degree in electronics or networking from a Michigan community college, or earning a vendor certification in platforms like Cisco or Microsoft Azure, gives candidates a concrete edge. Lateral moves from help desk analyst or technical support specialist positions are a common bridge.
Where can I find and apply to customer engineer jobs in Michigan?
You can find and apply to customer engineer jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries and experience levels. Search the available roles, find the ones that match your background and location, and apply directly to each position.
See All 14 Customer Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs