Site Reliability Engineer Jobs in New York
Site Reliability Engineer jobs in New York are among the most active in the country, concentrated in financial services, media, and enterprise technology with demand at every level from junior SRE to principal engineer. Most openings cluster in New York City, with additional hiring in Buffalo and Albany, where firms like Bloomberg, JPMorgan Chase, and Verizon maintain large engineering operations. The most sought-after specialties in New York are Kubernetes and container orchestration, distributed systems reliability, and platform engineering supporting high-frequency or high-availability environments. Find a role that fits below and apply directly.
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This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home
The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.
Position Overview
The Site Reliability Engineer /Technical Engineer IV will support and enhance critical Retail and Branch Technology platforms while helping advance the organization's engineering maturity through automation, reliability engineering, operational analytics, and continuous improvement initiatives.
This role combines operational support responsibilities with engineering-focused work, including automation development, environment management, testing, deployment support, incident reduction, monitoring, and resiliency improvements. The engineer will work with Retail Technology, Infrastructure, Engineering, Risk, Operations, and Support teams to ensure a reliable and efficient banker experience across branch technology platforms.
The ideal candidate possesses strong technical troubleshooting skills, experience supporting production systems, and a passion for automation, reliability, and continuous improvement.
Primary Responsibilities
Operational Support & Production Stability
- Provide technical support for branch technology platforms including Account Opening (PACE), Servicing (DASH, AKM), Teller (mTell), and related Retail applications.
- Troubleshoot application, infrastructure, and operational issues affecting branch and back-office users.
- Coordinate resolution efforts with application support, infrastructure, networking, endpoint engineering, and other technology teams.
- Support branch lifecycle activities, including openings, consolidations, closures, and system configuration updates.
- Create, maintain, and recertify knowledge articles and operational documentation.
- Participate in incident, problem, and change management processes.
Site Reliability Engineering (SRE)
- Improve application reliability, resiliency, and operational readiness through proactive engineering practices.
- Implement and maintain monitoring, alerting, dashboards, and operational health metrics.
- Participate in root cause analysis and post-incident reviews.
- Identify recurring operational issues, develop long-term strategies to remediate them, and coordinate their implementation in partnership with multiple teams.
- Assist with production readiness reviews, failover testing, disaster recovery validation, and resiliency exercises.
- Develop operational runbooks and reliability standards.
Automation & Engineering
- Design and develop automation solutions.
- Build and maintain automated testing solutions for Retail applications and BTFR-managed processes.
- Support deployment automation and packaging improvements.
- Develop data collection and reporting capabilities that improve operational visibility.
- Leverage AI and modern engineering tooling to reduce manual effort and improve support processes.
- Support cloud-based solutions and modernization initiatives where applicable.
Collaboration & Continuous Improvement
- Partner with Product Owners, Engineers, Business Analysts, Architects, and Operations teams to improve platform stability and efficiency.
- Translate business and operational requirements into technical solutions.
- Contribute to engineering standards, documentation, and reusable solutions.
- Mentor peers and share technical knowledge with team members.
- Promote best practices related to reliability, observability, automation, and operational excellence.
Education & Experience Required
- Combined minimum of 8 years’ higher education and/or work experience in systems design, management and/or architecture with a strong understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.
- 3+ years of experience supporting enterprise applications, infrastructure, or technology platforms.
- Experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, or Production Engineering.
- Experience with Azure cloud services.
- Experience with GitLab, CI/CD pipelines, and automated deployment practices.
- Experience troubleshooting production incidents and coordinating resolution activities.
- Experience with scripting or automation using PowerShell, Python, or similar technologies.
- Experience working with APIs and system integrations.
- Knowledge of SDLC, ITIL, incident management, problem management, and change management practices.
- Experience using AI-enabled engineering and operational tools.
- Experience working with Windows server environments, application support, or enterprise technology platforms.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively across multiple teams.
Preferred Qualifications
- Experience implementing monitoring and observability solutions.
- Experience with ServiceNow.
- Experience with automation testing frameworks.
- Experience supporting financial services or highly regulated environments.
- Familiarity with Retail Banking and Branch Technology platforms.
Desired Technical Skills
- Automation and Scripting
- REST APIs
- Azure
- GitLab
- CI/CD
- ServiceNow
- SQL
- Monitoring & Alerting Platforms
- Windows Administration
- Incident Management
- Problem Management
- Change Management
- Observability
- Reliability Engineering
- Automation Development
We support our team members with generous benefits.
- Competitive compensation
- Health, welfare, and retirement benefits
- 401(k) match at 5%
- Work-life balance and flexible work arrangements
- Banking Officers start with 25 days PTO plus 12 paid holidays
- 40 hours paid volunteer hours per year
- Much more. For details, see: M&T Benefits Overview
Location
Buffalo, New York, United States of AmericaSee All 57 Site Reliability Engineer Jobs in New York
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Find JobsSite Reliability Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Site Reliability Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
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- Sports & Recreation1
- Staffing & Recruiting1
- Banking & Financial Services1
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What New York Employers Look For
The qualifications that appear most often in site reliability engineer jobs across New York.
- Bachelor's degree in computer science, engineering, or a closely related technical field
- Proven experience with Kubernetes, Docker, and container orchestration at production scale
- Proficiency in at least one scripting or programming language such as Python, Go, or Bash
- Hands-on experience with cloud platforms including AWS, Google Cloud Platform, or Azure
- Familiarity with observability tooling including Prometheus, Grafana, Datadog, or equivalent
- Experience defining and maintaining service-level objectives and incident response runbooks
Site Reliability Engineer Jobs in New York: Frequently Asked Questions
How do you become a site reliability engineer in New York?
There is no state-issued license required to work as a site reliability engineer in New York. Most employers expect a bachelor's degree in computer science, software engineering, or a related field, combined with hands-on systems or software development experience. New York's financial services and media sectors often favor candidates who can demonstrate reliability engineering in high-throughput environments, so building a portfolio around incident management, automation, and observability is a strong differentiator.
Which companies hire site reliability engineers in New York?
Employers hiring site reliability engineers in New York right now include MongoDB, Google, and M&T Bank, based on current listings on Migrate Mate as of November 2026. New York's density of financial technology firms, global media companies, and enterprise software organizations means consistent demand for SREs with experience in high-availability systems.
Which New York cities have the most site reliability engineer jobs?
New York, Buffalo, and Bethpage have the most site reliability engineer openings in New York. New York City dominates because of its concentration of major financial institutions, media companies, and technology firms that require large-scale reliability engineering, while Buffalo and Albany generate openings through regional technology centers and state government IT modernization initiatives.
Are there remote site reliability engineer jobs in New York?
Yes, and more than most fields. About 63% of site reliability engineer openings tied to New York are remote or hybrid as of November 2026, reflecting how deeply the work depends on cloud infrastructure and digital tooling rather than physical presence. The most fully remote positions tend to be in on-call incident response and observability platform work, while roles requiring hands-on data center access or embedded team collaboration are more likely to require in-office days.
How can I get hired as a site reliability engineer in New York with little or no experience?
The most realistic entry path is transitioning from a software engineering, systems administration, or DevOps role, since New York employers frequently hire from those adjacent disciplines into junior SRE positions. Large New York technology and financial firms including Bloomberg and JPMorgan Chase run structured new-graduate engineering programs where SRE rotations are available. Building experience with Kubernetes, Terraform, and a major cloud platform, then targeting associate-level platform engineering or DevOps roles, is the most direct route into a full SRE title.
Where can I find and apply to site reliability engineer jobs in New York?
You can find and apply to site reliability engineer jobs in New York on Migrate Mate, which lists current openings tied to New York employers. Search by role and location to see what is available, then apply directly to the positions that match your experience and the type of environment you want to work in.
See All 57 Site Reliability Engineer Jobs in New York
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