Customer Experience Agent Jobs in Washington, DC
Customer experience agent jobs in Washington, District of Columbia are concentrated in the downtown core, Capitol Hill, and the NoMa corridor, driven by demand from federal contractors, associations, healthcare networks, and tech-forward nonprofits. Employers hiring right now include InfiniSource Consulting Solutions, CVS Health, and Arcetyp. Scan the live roles below and apply to whichever ones fit.
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Role : PowerApps Developer Senior
Client: DC Government
Location: Washington, DC(Onsite - In person interview)
Job Description :
Work Location Requirement
- The candidate must be willing to work 3 to 4 days on site.
- The last interview will be in person as well.
Key Roles and Responsibilities
- Develop, implement, and maintain PowerApps applications solo or in a small team.
- Design and implement Power Automate Cloud flows, desktop flows, or business process flows.
- Create and configure workflows, business process automation, and integration solutions using Power Automate.
- Integrate low-code solutions with external systems and data sources.
- Maintain a suite of low code/no code QuickBase applications, customize html pages using both the QuickBase API as well as regular QuickBase interface.
- Maintain existing data feeds to various third-party vendors.
- Create and maintain new ETL processes as necessary.
- Manage workload and assist in troubleshooting and urgent priority requests.
- a. The Manager of Applications will assign priorities to the contractor on-site and make every attempt to provide advance notice of new assignments.
- Reasonable time frames for agreed upon tasks will be provided.
- Critical tasks shall be discussed weekly, and the timeline shall be agreed upon by the contractor and the Manager of Applications.Required and Preferred Qualifications and Skills
A solid understanding of information flow, database fundamentals, and technical requirements listed below are necessary for this position.
- Extensive experience with Angular (or another modern frontend framework such as: React or Vue.js).
- Expert knowledge of JavaScript, HTML, and CSS.
- Experience in optimizing web applications for performance and usability.
- Experience with integrating with third party APIs.
- Proficient understanding of code versioning tools, such as Git.
Other Requirements
- The contractor shall meet with the Manager of Applications, within one (1) working day after the start of the engagement to begin professional services in support of DCPS operations.
- The contractor shall establish suitable processes and systems to guarantee the most regimented organization of resources involved in the support of the QuickBase Applications including project tracking and knowledge management. Complete documentation of processes and work is required to be maintained in an annual cycle workplan.
- The Contractor shall prepare draft and final versions of specific Program and Project Plans when necessary or as directed that are appropriate for the size and scale of technical efforts being undertaken. These plans shall specify the tasks, sub tasks, dependencies, resource requirements, schedules, and milestone dates required to complete specific technical programs or projects. When approved by the Director of Operations, these plans shall be used to monitor, control, and report progress, issues, and resource expenditures. These plans shall be updated as required and approved by the Director of Operations as required to maintain currency with project objectives, activities, and direction.
- Access to classified documents, data, studies, reports, and other documentation and information may be required.
- Consequently, background and fingerprinting are required. Access to the Background and Fingerprinting Check Form will be provided as part of the onboarding process. Further, the contractor will be accessing a private, filtered network and the duties to be performed by contractor personnel.
Job Type: Full-time
Pay: $68.00 - $70.00 per hour
Experience:
- Bachelor’s degree in IT or related field or equivalent : 4 years (Preferred)
- ASP.NET MVC, ASP.NET Core, Web API, and RESTful: 10 years (Preferred)
- esigning, developing, and maintaining: 10 years (Preferred)
- Problem-solving skills and the ability to debug: 10 years (Preferred)
- Proficiency in JavaScript, HTML5, CSS3: 10 years (Preferred)
- Understanding of UI/UX principles : 1 year (Preferred)
- SQL : 6 years (Preferred)
- Database design, documentation, and coding: 6 years (Preferred)
- Designing, developing, and maintaining PowerApps apps: 5 years (Preferred)
- QuickBase Application Design and Development: 3 years (Preferred)
- Service Now Developer: 10 years (Preferred)
- must be willing to work onsite 4 days on site: 1 year (Preferred)
- interviews will be in person and a performance test as well: 1 year (Preferred)
Ability to Commute:
- Washington, DC 20024 (Preferred)
Work Location: In person
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Who's Hiring



Top Industries Hiring
- Education
- Renewable Energy
- Electronics & Hardware
- Biotechnology & Pharmaceuticals
Customer Experience Agent Jobs in Washington: Frequently Asked Questions
How do I get a customer experience agent job in Washington?
Focus on Washington's largest hiring sectors: federal contracting firms, membership associations, healthcare systems, and government-adjacent tech companies clustered downtown and in the NoMa and Navy Yard corridors. Candidates who can demonstrate experience navigating high-volume inquiry environments, CRM platforms, or constituent-facing communication stand out. Tailoring your application to mission-driven or policy-adjacent organizations is a practical edge specific to this market.
Which companies hire customer experience agents in Washington?
Employers hiring customer experience agents in Washington right now include InfiniSource Consulting Solutions, CVS Health, and Arcetyp, based on current listings on Migrate Mate as of July 2026. Washington's employer mix skews heavily toward associations, federal contractors, healthcare providers, and purpose-driven organizations that prioritize professional and responsive client-facing support.
Are there remote customer experience agent jobs in Washington?
Yes, especially for desk-based and digital-first roles. About 45% of customer experience agent openings tied to Washington are remote or hybrid as of July 2026, reflecting broader flexibility in tech, association management, and healthcare administration roles. In-person work remains more common for roles requiring direct constituent interaction or on-site government contractor positions.
How can I get a customer experience agent job in Washington with little or no experience?
The most realistic entry path in Washington is through membership associations and nonprofit organizations, many of which hire entry-level customer experience coordinators and member services representatives. Roles at healthcare front offices, government contractor support teams, or university administrative offices also bring candidates in at the ground level. Highlighting any constituent outreach, call center, or CRM experience, even from internships, strengthens applications here.
Which industries hire the most customer experience agents in Washington?
The sectors hiring the most customer experience agents in Washington are Education, Renewable Energy, and Electronics & Hardware, based on current listings on Migrate Mate as of July 2026. Washington's concentration of federal agencies, national associations, and healthcare anchor institutions creates sustained demand for customer-facing roles that require professionalism and policy awareness.
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