Customer Marketing Manager Jobs in Chicago, IL
Customer Marketing Manager jobs in Chicago are in strong demand across the Loop, River North, and the Fulton Market District, with deep hiring in B2B software, financial services, and consumer packaged goods. Companies bringing on customer marketing managers right now include Rush University Medical Center, GGP, and Eckoh. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 17+ Customer Marketing Manager jobs
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: RUSH Sourcing & Value Analysis
Work Type: Full Time
Work Schedule: 8 Hr (8:00 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Develops sourcing strategy for specified spend categories to achieve key organizational and departmental goals related to cost savings, process improvement, standardization, waste reduction and other pertinent supply chain initiatives. Reviews and selects appropriate suppliers based on clinical input or industry awareness. Manages and acts as the main point of contract between primary vendors in designated categories and the hospital system. Develops and maintains collaborative internal relationships with clinical contacts and administrative staff within the healthcare system to ensure effective, results-oriented project outcomes. These activities are conducted while maintaining or enhancing the quality of care provided to patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
- Bachelor's Degree OR Associate’s Degree with at least two (2) years of equivalent professional experience.
- Stellar negotiation skills required to pursue cost savings discussions with vendors as well as convince internal stakeholder of optimal decision for HCO.
- Strong analytical skills demonstrating ability to share cost benefit analysis, scenario based savings options, incorporating industry benchmarking, among other decision points will be required.
- Critical thinking skills required to interpret both qualitative and quantitative impacts of potential purchase activity.
- Experience with project management processes with demonstrated ability to initiate and complete projects. Rigorous problem solving skills: using logical methods of problem solving to achieve optimal solutions for complex team members.
- Advanced Microsoft Excel, PowerPoint, and Word skills and ability to learn new software programs.
- Independent and self-motivated.
- Strong written and oral communication, interpersonal, organizational facilitation skills required to engage a complex group of stakeholders to collaborate on optimal decision for HCO.
- Continuously develop their skills and knowledge, either through LEAP programs, readings, conferences, departmental training programs or some combination of these.
- Develop and display a clear customer service focus at all times.
- View their work as part of the larger Rush system, and strive to improve their performance in concert with, rather than in competition with, their co-workers and other Rush employees.
- Be conscious of the resources they use in completing their work and to strive to use these resources as efficiently and effectively as possible.
Preferred Job Qualifications:
- Master's Degree.
- Fields of study include business, supply chain, or health care-related specialty.
- Clinical experience and basic knowledge of medical-surgical supplies, diagnostic testing, etc.
Responsibilities:
1. Manages the relationship with primary vendors in designated categories.
2. Leverages the relationship with GPO to ensure optimal connection to available contracts at best tier pricing.
3. Negotiate independent local contracts where value can be added beyond GPO capacity or where GPO contract does not exist.
4. Develops and maintains a contracting / bidding calendar for designated categories.
5. Manages and executes RFP/RFQ process at contract expirations by category when industry and benchmark data show apparent savings opportunity.
6. Review and negotiate terms & conditions to ensure that business terms are in the best interest of the hospital.
7. Manage fully executed contracts and pricing with internal supply chain team for electronic storage in the ERP system.
8. Serves as a liaison between hospital administration and clinical staff to ensure cost-effective utilization of products, services and processes while maintaining or enhancing the quality of patient care.
9. Monitors estimated and actual savings related to sourcing activities and or value analysis projects.
10. Lead Value Analysis Committee meetings related to designated sourcing categories: Coordinates monthly or ad-hoc meetings between supply chain operations, revenue cycle, nursing, and physicians as the representatives of the committee; facilitates discussion between committee members around new technology and product requests to understand need, cost impact, and operational impact; bring forward cost savings ideas for review when applicable. Ideas can include but are not limited to: product replacements, new technology, standardization projects, consolidation of vendors, etc.; collaborates with departments, specifically supply chain operations to monitor and report on compliance of implemented changes in products, services and processes.
11. Coordinates product in-servicing or training as needed depending on new product implementations or conversions. Ensures that all product, service and process trials and evaluations are unbiased and conducted in a professional manner.
12. Participates as a member or ad hoc member of hospital committees or sub-committees as a representative of administration (examples include Risk Management, Infection Control, Linen, etc.).
13. Leverage third party consultants and software access to enhance negotiating ability - whether it is related to pulling analytics, research information, contracted staff work, etc. (examples include: ERP software data pulls, Spend Link data pulls, Clinical Database, Advisory Board contracted services, Procured Health contracted services, UHC account executive services, etc.).
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: RUSH Sourcing & Value Analysis
Work Type: Full Time
Work Schedule: 8 Hr (8:00 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
Develops sourcing strategy for specified spend categories to achieve key organizational and departmental goals related to cost savings, process improvement, standardization, waste reduction and other pertinent supply chain initiatives. Reviews and selects appropriate suppliers based on clinical input or industry awareness. Manages and acts as the main point of contract between primary vendors in designated categories and the hospital system. Develops and maintains collaborative internal relationships with clinical contacts and administrative staff within the healthcare system to ensure effective, results-oriented project outcomes. These activities are conducted while maintaining or enhancing the quality of care provided to patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
- Bachelor's Degree OR Associate’s Degree with at least two (2) years of equivalent professional experience.
- Stellar negotiation skills required to pursue cost savings discussions with vendors as well as convince internal stakeholder of optimal decision for HCO.
- Strong analytical skills demonstrating ability to share cost benefit analysis, scenario based savings options, incorporating industry benchmarking, among other decision points will be required.
- Critical thinking skills required to interpret both qualitative and quantitative impacts of potential purchase activity.
- Experience with project management processes with demonstrated ability to initiate and complete projects. Rigorous problem solving skills: using logical methods of problem solving to achieve optimal solutions for complex team members.
- Advanced Microsoft Excel, PowerPoint, and Word skills and ability to learn new software programs.
- Independent and self-motivated.
- Strong written and oral communication, interpersonal, organizational facilitation skills required to engage a complex group of stakeholders to collaborate on optimal decision for HCO.
- Continuously develop their skills and knowledge, either through LEAP programs, readings, conferences, departmental training programs or some combination of these.
- Develop and display a clear customer service focus at all times.
- View their work as part of the larger Rush system, and strive to improve their performance in concert with, rather than in competition with, their co-workers and other Rush employees.
- Be conscious of the resources they use in completing their work and to strive to use these resources as efficiently and effectively as possible.
Preferred Job Qualifications:
- Master's Degree.
- Fields of study include business, supply chain, or health care-related specialty.
- Clinical experience and basic knowledge of medical-surgical supplies, diagnostic testing, etc.
Responsibilities:
1. Manages the relationship with primary vendors in designated categories.
2. Leverages the relationship with GPO to ensure optimal connection to available contracts at best tier pricing.
3. Negotiate independent local contracts where value can be added beyond GPO capacity or where GPO contract does not exist.
4. Develops and maintains a contracting / bidding calendar for designated categories.
5. Manages and executes RFP/RFQ process at contract expirations by category when industry and benchmark data show apparent savings opportunity.
6. Review and negotiate terms & conditions to ensure that business terms are in the best interest of the hospital.
7. Manage fully executed contracts and pricing with internal supply chain team for electronic storage in the ERP system.
8. Serves as a liaison between hospital administration and clinical staff to ensure cost-effective utilization of products, services and processes while maintaining or enhancing the quality of patient care.
9. Monitors estimated and actual savings related to sourcing activities and or value analysis projects.
10. Lead Value Analysis Committee meetings related to designated sourcing categories: Coordinates monthly or ad-hoc meetings between supply chain operations, revenue cycle, nursing, and physicians as the representatives of the committee; facilitates discussion between committee members around new technology and product requests to understand need, cost impact, and operational impact; bring forward cost savings ideas for review when applicable. Ideas can include but are not limited to: product replacements, new technology, standardization projects, consolidation of vendors, etc.; collaborates with departments, specifically supply chain operations to monitor and report on compliance of implemented changes in products, services and processes.
11. Coordinates product in-servicing or training as needed depending on new product implementations or conversions. Ensures that all product, service and process trials and evaluations are unbiased and conducted in a professional manner.
12. Participates as a member or ad hoc member of hospital committees or sub-committees as a representative of administration (examples include Risk Management, Infection Control, Linen, etc.).
13. Leverage third party consultants and software access to enhance negotiating ability - whether it is related to pulling analytics, research information, contracted staff work, etc. (examples include: ERP software data pulls, Spend Link data pulls, Clinical Database, Advisory Board contracted services, Procured Health contracted services, UHC account executive services, etc.).
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
See All 17 Customer Marketing Manager Jobs in Chicago
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Find JobsCustomer Marketing Manager Job Market in Chicago
Who's Hiring
- Rush University Medical Center9
- GGP1
- Eckoh1
- Nutrien1
- Renesas1
Top Industries Hiring
- Healthcare & Medical Services9
- Manufacturing1
- Chemicals & Materials1
- Electronics & Hardware1
- Distribution & Wholesale1
Customer Marketing Manager Jobs in Chicago: Frequently Asked Questions
How do I get a customer marketing manager job in Chicago?
Focus your search on Chicago's concentration of B2B technology firms in Fulton Market, CPG brands headquartered along the Magnificent Mile corridor, and financial services companies in the Loop. Candidates who stand out locally combine lifecycle marketing experience with demonstrable retention or upsell metrics. Networking through Chicago-area marketing associations and targeting mid-size SaaS companies that are scaling customer success operations gives you a practical edge in this market.
Which companies hire customer marketing managers in Chicago?
Companies currently hiring customer marketing managers in Chicago include Rush University Medical Center, GGP, and Eckoh, per current listings on Migrate Mate as of June 2026. Chicago's mix of established Fortune 500 headquarters, fast-growing SaaS companies, and large consumer brands means openings appear across a wide range of employer sizes and industries.
Are there remote customer marketing manager jobs in Chicago?
Yes, and customer marketing manager work is well-suited to remote arrangements given its focus on digital campaigns, email programs, and cross-functional collaboration that runs largely through software tools. About 22% of customer marketing manager openings tied to Chicago are remote or hybrid as of June 2026, reflecting broad employer flexibility in this role. Campaign strategy, content development, and analytics work are the functions most commonly performed fully remotely in Chicago-based teams.
How can I get a customer marketing manager job in Chicago with little or no experience?
The most realistic entry path in Chicago is moving into customer marketing from an adjacent role such as customer success, marketing operations, or email marketing coordinator. Chicago's large SaaS and fintech companies regularly hire associates or specialists who own one channel, such as onboarding communications or renewal campaigns, before stepping into a full manager scope. Building a portfolio of measurable engagement or retention work, even from internships at Chicago startups or campus programs, is what local hiring managers look for first.
Which industries hire the most customer marketing managers in Chicago?
Chicago customer marketing manager roles concentrate in Healthcare & Medical Services, Manufacturing, and Chemicals & Materials, based on current listings on Migrate Mate as of June 2026. Chicago's position as a hub for enterprise software companies, a legacy home to major CPG and retail brands, and a center for financial services creates sustained demand for professionals who can drive customer retention and expansion revenue across each of those sectors.
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