Customer Marketing Manager Jobs
Customer Marketing Manager jobs are open across SaaS, e-commerce, financial services, and healthcare technology, at every level from associate to senior and director, with specializations in customer lifecycle, retention marketing, and expansion revenue. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,287+ Customer Marketing Manager jobs
INTRODUCTION
Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
ROLE AND RESPONSIBILITIES
What You'll Do:
- Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more
- Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals
- Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities
- Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides
- Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities
- Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius
- Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies
BASIC QUALIFICATIONS
Who You Are:
- You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company
- Exceptional communication (verbal and written) and interpersonal skills, capable of building strong relationships with customers and internal teams
- Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau
- Excellent organizational skills and the ability to manage multiple projects simultaneously
- You have a Bachelor's degree in Marketing, Business, Communications, or a related field
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
BENEFITS AND GROWTH
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
LI-Hybrid
ABOUT DATADOG
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
EQUAL OPPORTUNITY AT DATADOG
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
PRIVACY AND AI GUIDELINES
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
INTRODUCTION
Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
ROLE AND RESPONSIBILITIES
What You'll Do:
- Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more
- Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals
- Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities
- Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides
- Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities
- Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius
- Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies
BASIC QUALIFICATIONS
Who You Are:
- You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company
- Exceptional communication (verbal and written) and interpersonal skills, capable of building strong relationships with customers and internal teams
- Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau
- Excellent organizational skills and the ability to manage multiple projects simultaneously
- You have a Bachelor's degree in Marketing, Business, Communications, or a related field
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
BENEFITS AND GROWTH
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
LI-Hybrid
ABOUT DATADOG
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
EQUAL OPPORTUNITY AT DATADOG
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
PRIVACY AND AI GUIDELINES
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
See All 1,287+ Customer Marketing Manager Jobs
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Find JobsCustomer Marketing Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Petroleum Marketing Group43
- TikTok38
- Thermo Fisher Scientific31
- DoorDash19
- Amazon16
Top Industries Hiring
- Technology & Software415
- Consulting & Professional Services109
- Retail109
- Electronics & Hardware54
- Banking & Financial Services49
What Employers Look For
The qualifications that appear most often in customer marketing manager jobs.
- 3-5 years of experience in customer marketing, lifecycle marketing, or a related post-sale role
- Demonstrated ability to build and scale customer advocacy or reference programs
- Proficiency with CRM platforms such as Salesforce and marketing automation tools such as Marketo or HubSpot
- Experience developing onboarding, retention, and upsell email campaigns for B2B SaaS or subscription products
- Strong cross-functional collaboration skills with customer success, product, and sales teams
- Bachelor's degree in marketing, communications, business, or a related field
Tips for Your Customer Marketing Manager Job Search
Quantify retention and expansion results
Customer marketing is judged on retention rates, net revenue retention, and expansion revenue. Your resume needs specific outcomes tied to programs you owned, not just activities. Hiring managers skip resumes that list responsibilities without showing what moved the number.
Apply early to roles that fit
Migrate Mate lists customer marketing manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your portfolio to the customer lifecycle
Bring examples that show you've owned the post-sale relationship: onboarding campaigns, advocacy programs, upsell sequences, or community initiatives. A portfolio that only shows acquisition work signals you haven't owned the customer journey yet.
Prepare a case study on a customer advocacy program
Interviewers consistently ask how you've turned customers into advocates. Come ready with a specific example covering how you identified candidates, activated them, and measured impact, whether through case studies, referrals, or review campaigns.
Negotiate scope alongside title and compensation
Customer marketing teams range from solo contributors to full functions. In offer conversations, clarify whether you'll own the full lifecycle or one segment, what cross-functional authority you'll have, and whether headcount or budget comes with the role.
Customer Marketing Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer marketing managers?
The companies hiring the most customer marketing managers right now include Petroleum Marketing Group, TikTok, and Thermo Fisher Scientific, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is concentrated at mid-market and enterprise SaaS companies scaling their post-sale teams.
How many customer marketing manager jobs are remote?
About 33% of customer marketing manager openings are fully remote or hybrid as of June 2026, making it one of the more flexible marketing functions to work in. Roles focused on digital advocacy programs, email lifecycle, and community management tend to be the most remote-friendly, while those tied closely to in-person customer events or executive briefing centers are more likely to require an office presence.
How do you become a customer marketing manager?
Start by building experience in post-sale marketing functions such as lifecycle email, customer onboarding, or customer success operations. Develop a portfolio showing retention or expansion outcomes you've driven. Move toward owning a customer advocacy or reference program in a junior or associate role, then apply for manager-level positions once you can demonstrate program ownership and cross-functional impact with customer success and sales teams.
Can you get hired as a customer marketing manager with little experience?
Yes, especially if you can show transferable post-sale experience from adjacent roles like customer success, lifecycle email, or content marketing for existing customers. Companies hiring for associate or junior customer marketing manager titles are the most accessible entry points. Building a sample onboarding sequence or advocacy program as a portfolio piece helps you compete when you lack direct title history in the function.
What does the customer marketing manager interview process look like?
Most processes run three to five rounds. An initial recruiter screen is followed by a hiring manager conversation focused on your program ownership and cross-functional experience. A take-home assignment asking you to design a customer advocacy or lifecycle campaign is common at mid-size and larger companies. Final rounds typically involve presentations to marketing leadership and interviews with customer success or sales stakeholders who'll be your closest partners in the role.
Where can I find and apply to customer marketing manager jobs?
You can find and apply to customer marketing manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing. Openings cover the full seniority range and include both fully remote and in-office positions across industries including SaaS, e-commerce, and financial services.
See All 1,287+ Customer Marketing Manager Jobs
Jump back to the full list of openings and apply to any customer marketing manager role that fits.
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