Customer Operations Manager Jobs in North Dakota

INTRODUCTION

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

SUMMARY

CHS Devils Lake is looking for an Operations Manager in Milton, ND to lead daily agronomy and grain operations. This role will provide leadership to the agronomy team while also serving a hands-on role during peak seasons to ensure efficient operations, strong customer service, and a safe work environment. Apply today to join our team!

Responsibilities

• Oversee agronomy and grain operations at our Milton location. Evaluate and communicate the results of overall operations.
• Manage operations according to divisional objectives to provide patrons with prompt, courteous and effective service while maintaining the efficiency necessary to achieve a maximum margin of profit.
• Manage location and/or sales managers on programs, pricing, and overall strategy.
• Act as liaison between General Manager and department managers, developing and implementing procedures and controls to promote communication and adequate information flow within the organization.
• Develop and manage operating, capital, and lease budgets.
• Manage the workforce through responsible training, clear job assignment definition and explanation, correct deficient performance, and effectively reward and develop all employees.
• Develop & recommend product positioning, packaging, and pricing strategy to produce the highest possible long-term market share.
• Develop, establish, and execute comprehensive marketing plans & programs, both short & long range, to support sales and revenue objectives of the organization.
• Oversee and ensure inventory is in place and accurately accounted for.
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

MINIMUM QUALIFICATIONS

• High School diploma or GED
• 4+ years of experience in Operations and/or Business Operations
• Prior leadership experience with progressively advancing level of leadership responsibilities

ADDITIONAL QUALIFICATIONS

• Strong verbal and written communication skills
• Previous Agribusiness/Location management or Grain Sales experience preferred
• Ability to motivate and lead team members
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Physical Requirements

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com to verify that the communication is from CHS.