Customer Quality Engineer Jobs
Customer Quality Engineer jobs are open across manufacturing, automotive, aerospace, and medical devices, at every level from entry-level to senior and principal, with specializations in supplier quality, process validation, and failure analysis. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 75+ Customer Quality Engineer jobs
About Ethernovia, Inc.
Ethernovia is developing the future of Ethernet-based networks to realize the full potential of software-defined and autonomous vehicles, robotics and other intelligent machines. Founded in 2018, the company's breakthrough data transport and acceleration technology is ushering in a new era of connectivity and capabilities in the vehicle and at the edge, including highly reliable autonomy, over-the-air servicing and AI-backed applications.
Ethernovia's co-founders are serial technology entrepreneurs with multiple prior successful ventures together. We are well-funded and backed by some of the worlds' leading technology investors, having secured $154M ($90+M Series-B and $64M Series-A) in total funding to date:
- Ethernovia Raises Over $90 Million Series B to Scale Leading-Edge Autonomy and Physical AI Networking Chips
- Ethernovia Raises $64 Million to Accelerate the Revolution of Vehicle Networks | Business Wire
- (financial backers include: Porsche SE, Qualcomm, AMD, Western Digital, Maverick Silicon, Socratic Partners, Conduit Capital, and CDIB-TEN Capital)
Ethernovia has been recognized in EE Times' prestigious list of the Top 100 Startups for 2025.
- March 2026: Ethernovia Announces HSB-Enabled Networking Board for NVIDIA Holoscan Platforms
- January 2024: Our CEO Ramin Shirani Named MotorTrend Software-Defined Vehicle Innovator Awards Winner (ethernovia.com)
- September 2023: Continental and Ethernovia Announce Partnership to Develop Automotive Switch in 7nm - Ethernovia
- Connected Car News: Helios, Continental, Ethernovia, Avanci, BMW, Mapbox, Porsche, SEMA, Honda, UltraSense, Flex Logix, Diodes Inc., Garmin, Toyota & Caruso | auto connected car news
With talented employees on 4 continents, we have filed 50+ patents to date.
Join Ethernovia's team to make a lasting impact on the future of packet processor-centric networking solutions to support the real-time sensor, Physical AI, and control data demands of software-defined autonomy across vehicles, robots and intelligent machines. Come share in our success with pre-IPO shares, competitive compensation, and great benefits while growing your knowledge and career with world class talent. We are looking for talented engineers and leaders who have an entrepreneurial spirit and want to drive cutting edge designs from concept to silicon to the future of mobility.
Customer Quality Engineer
Summary:
Ethernovia is building the high-speed automotive Ethernet silicon — PHYs, switches and networking SoCs — that connects the zonal, software-defined vehicles of the next decade. Our customers are global OEMs and Tier-1 suppliers who expect zero-defect quality.
The Customer Quality Engineer is the voice of the customer inside Ethernovia and the voice of Ethernovia's quality inside the customer. You will own quality performance for assigned automotive accounts, lead failure analysis and 8D problem solving on field and line returns, and drive AEC-Q100 and IATF 16949–compliant processes from design-in through production ramp.
Location: San Jose, CA (on-site/hybrid) * Level: Senior / Staff / Principal * Reports to: VP of Operations
Key responsibilities:
Customer interface
- Serve as the primary quality contact for assigned OEM and Tier-1 automotive customers, from design-win through end of life.
- Lead customer quality reviews, scorecards and audits; own customer-specific requirements (CSRs) and supplier quality manual compliance.
- Prepare and submit PPAP packages (PSW, control plans, PFMEA, MSA, capability studies) and support customer qualification of new products.
Problem solving and failure analysis
- Own customer complaints and returned material (RMA) end to end, meeting containment within 24 hours and 8D closure targets.
- Direct failure analysis with internal FA labs, foundry and OSAT partners: electrical verification, ATE retest, curve trace, X-ray, CSAM, decap, SEM/FIB.
- Drive root cause using 8D, 5-Why, Ishikawa and fault tree analysis; verify corrective actions are effective and permanent.
Quality systems and continuous improvement
- Maintain IATF 16949, AS9100 and ISO 9001 processes for the customer quality function; support certification and surveillance audits.
- Work with product, test and reliability engineering on AEC-Q100 qualification, PCN/PDN management and ISO 26262 functional-safety work products.
- Track and reduce DPPM, field failure rates and cost of poor quality; deploy outlier screening (PAT, DPAT, GDBN) with test engineering.
- Feed lessons learned back into design (DFMEA), test coverage and supply-chain controls at foundry and OSAT.
Required qualifications:
- BS in Electrical Engineering, Materials Science, Physics or a related field.
- 10+ years in semiconductor quality, with at least 5 years in a customer-facing quality role.
- Hands-on experience with automotive semiconductor requirements: AEC-Q100, IATF 16949, AS9100, PPAP, APQP and the VDA 6.3 / Formel Q framework.
- Proven record leading 8D investigations and failure analysis on mixed-signal or high-speed digital ICs.
- Working knowledge of fabless supply chains: foundry, wafer sort, assembly and final test at OSATs.
- Strong grasp of SPC, MSA, FMEA and statistical tools (JMP, Minitab or equivalent).
- Clear, confident communicator who can present root cause and corrective action to customer executives.
- Willingness to travel up to 25%, including to customer sites in Europe and Asia.
Preferred qualifications:
- MS or PhD in a relevant engineering discipline.
- Experience with automotive Ethernet (100BASE-T1, 1000BASE-T1, multi-gig) PHYs or switch products.
- Familiarity with ISO 26262 functional safety and zero-defect programs for ASIL-rated devices.
- Prior experience at a fabless startup or in scaling a quality function through a production ramp.
- Certifications such as ASQ CQE, Six Sigma Black Belt or IATF 16949 internal auditor.
- Experience with German, Japanese or Korean OEM quality systems; a second language is a plus.
- Knowledge of AS9100, DO-254, MIL-STD-883, ESCC, counterfeit-part avoidance and radiation testing.
What You Can Expect From Ethernovia:
- Technology depth and breadth expansion that can't be found in a large company
- Opportunity to grow your career as the company grows
- Pre IPO stock options
- Cutting edge technology
- World class team
- Competitive base salary
- Flexible hours
- Medical, dental and vision insurance for employees
Salary Range:
- The actual offered base salary for U.S. locations will vary depending on factors such as work location, individual qualifications, specializations, years of experience, skills, job-related knowledge, and internal equity. The annual salary range for this position is $155,000 - $2xx,000. The compensation package will also include incentive compensation in the form of pre-IPO ISO options, in addition to base salary and a full range of medical and other benefits.
- Principals Only (No Agencies)
#LI-Hybrid
About Ethernovia, Inc.
Ethernovia is developing the future of Ethernet-based networks to realize the full potential of software-defined and autonomous vehicles, robotics and other intelligent machines. Founded in 2018, the company's breakthrough data transport and acceleration technology is ushering in a new era of connectivity and capabilities in the vehicle and at the edge, including highly reliable autonomy, over-the-air servicing and AI-backed applications.
Ethernovia's co-founders are serial technology entrepreneurs with multiple prior successful ventures together. We are well-funded and backed by some of the worlds' leading technology investors, having secured $154M ($90+M Series-B and $64M Series-A) in total funding to date:
- Ethernovia Raises Over $90 Million Series B to Scale Leading-Edge Autonomy and Physical AI Networking Chips
- Ethernovia Raises $64 Million to Accelerate the Revolution of Vehicle Networks | Business Wire
- (financial backers include: Porsche SE, Qualcomm, AMD, Western Digital, Maverick Silicon, Socratic Partners, Conduit Capital, and CDIB-TEN Capital)
Ethernovia has been recognized in EE Times' prestigious list of the Top 100 Startups for 2025.
- March 2026: Ethernovia Announces HSB-Enabled Networking Board for NVIDIA Holoscan Platforms
- January 2024: Our CEO Ramin Shirani Named MotorTrend Software-Defined Vehicle Innovator Awards Winner (ethernovia.com)
- September 2023: Continental and Ethernovia Announce Partnership to Develop Automotive Switch in 7nm - Ethernovia
- Connected Car News: Helios, Continental, Ethernovia, Avanci, BMW, Mapbox, Porsche, SEMA, Honda, UltraSense, Flex Logix, Diodes Inc., Garmin, Toyota & Caruso | auto connected car news
With talented employees on 4 continents, we have filed 50+ patents to date.
Join Ethernovia's team to make a lasting impact on the future of packet processor-centric networking solutions to support the real-time sensor, Physical AI, and control data demands of software-defined autonomy across vehicles, robots and intelligent machines. Come share in our success with pre-IPO shares, competitive compensation, and great benefits while growing your knowledge and career with world class talent. We are looking for talented engineers and leaders who have an entrepreneurial spirit and want to drive cutting edge designs from concept to silicon to the future of mobility.
Customer Quality Engineer
Summary:
Ethernovia is building the high-speed automotive Ethernet silicon — PHYs, switches and networking SoCs — that connects the zonal, software-defined vehicles of the next decade. Our customers are global OEMs and Tier-1 suppliers who expect zero-defect quality.
The Customer Quality Engineer is the voice of the customer inside Ethernovia and the voice of Ethernovia's quality inside the customer. You will own quality performance for assigned automotive accounts, lead failure analysis and 8D problem solving on field and line returns, and drive AEC-Q100 and IATF 16949–compliant processes from design-in through production ramp.
Location: San Jose, CA (on-site/hybrid) * Level: Senior / Staff / Principal * Reports to: VP of Operations
Key responsibilities:
Customer interface
- Serve as the primary quality contact for assigned OEM and Tier-1 automotive customers, from design-win through end of life.
- Lead customer quality reviews, scorecards and audits; own customer-specific requirements (CSRs) and supplier quality manual compliance.
- Prepare and submit PPAP packages (PSW, control plans, PFMEA, MSA, capability studies) and support customer qualification of new products.
Problem solving and failure analysis
- Own customer complaints and returned material (RMA) end to end, meeting containment within 24 hours and 8D closure targets.
- Direct failure analysis with internal FA labs, foundry and OSAT partners: electrical verification, ATE retest, curve trace, X-ray, CSAM, decap, SEM/FIB.
- Drive root cause using 8D, 5-Why, Ishikawa and fault tree analysis; verify corrective actions are effective and permanent.
Quality systems and continuous improvement
- Maintain IATF 16949, AS9100 and ISO 9001 processes for the customer quality function; support certification and surveillance audits.
- Work with product, test and reliability engineering on AEC-Q100 qualification, PCN/PDN management and ISO 26262 functional-safety work products.
- Track and reduce DPPM, field failure rates and cost of poor quality; deploy outlier screening (PAT, DPAT, GDBN) with test engineering.
- Feed lessons learned back into design (DFMEA), test coverage and supply-chain controls at foundry and OSAT.
Required qualifications:
- BS in Electrical Engineering, Materials Science, Physics or a related field.
- 10+ years in semiconductor quality, with at least 5 years in a customer-facing quality role.
- Hands-on experience with automotive semiconductor requirements: AEC-Q100, IATF 16949, AS9100, PPAP, APQP and the VDA 6.3 / Formel Q framework.
- Proven record leading 8D investigations and failure analysis on mixed-signal or high-speed digital ICs.
- Working knowledge of fabless supply chains: foundry, wafer sort, assembly and final test at OSATs.
- Strong grasp of SPC, MSA, FMEA and statistical tools (JMP, Minitab or equivalent).
- Clear, confident communicator who can present root cause and corrective action to customer executives.
- Willingness to travel up to 25%, including to customer sites in Europe and Asia.
Preferred qualifications:
- MS or PhD in a relevant engineering discipline.
- Experience with automotive Ethernet (100BASE-T1, 1000BASE-T1, multi-gig) PHYs or switch products.
- Familiarity with ISO 26262 functional safety and zero-defect programs for ASIL-rated devices.
- Prior experience at a fabless startup or in scaling a quality function through a production ramp.
- Certifications such as ASQ CQE, Six Sigma Black Belt or IATF 16949 internal auditor.
- Experience with German, Japanese or Korean OEM quality systems; a second language is a plus.
- Knowledge of AS9100, DO-254, MIL-STD-883, ESCC, counterfeit-part avoidance and radiation testing.
What You Can Expect From Ethernovia:
- Technology depth and breadth expansion that can't be found in a large company
- Opportunity to grow your career as the company grows
- Pre IPO stock options
- Cutting edge technology
- World class team
- Competitive base salary
- Flexible hours
- Medical, dental and vision insurance for employees
Salary Range:
- The actual offered base salary for U.S. locations will vary depending on factors such as work location, individual qualifications, specializations, years of experience, skills, job-related knowledge, and internal equity. The annual salary range for this position is $155,000 - $2xx,000. The compensation package will also include incentive compensation in the form of pre-IPO ISO options, in addition to base salary and a full range of medical and other benefits.
- Principals Only (No Agencies)
#LI-Hybrid
See All 75 Customer Quality Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCustomer Quality Engineer Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Manufacturing
- Automotive
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in customer quality engineer jobs.
- Bachelor's degree in engineering, manufacturing, or a related technical field
- Experience with APQP, PPAP, FMEA, and control plan documentation
- Proficiency in root cause analysis methods including 8D and CAPA processes
- Familiarity with quality management systems such as IATF 16949, ISO 9001, or AS9100
- ASQ Certified Quality Engineer (CQE) certification preferred for mid-level and senior roles
- Experience using statistical analysis tools such as Minitab or similar SPC software
Tips for Your Customer Quality Engineer Job Search
Tailor your resume to quality systems
Highlight the specific quality management systems you've worked in, such as APQP, PPAP, or 8D problem-solving. Customer quality engineer roles screen heavily on these frameworks, so naming them explicitly helps your resume clear automated filters.
Certify before competing for senior roles
An ASQ Certified Quality Engineer credential visibly separates candidates competing for senior customer quality engineer openings. If you're applying without it, emphasize hands-on audit experience and measurable defect-reduction outcomes to close that gap.
Apply early to roles that fit
Migrate Mate lists customer quality engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your industry
Customer quality engineer roles in automotive carry different expectations than those in medical devices or aerospace. Search by industry keyword alongside the job title so you're applying to roles where your specific regulatory and documentation experience is a direct match.
Prepare a structured problem-solving example
Interviewers for customer quality engineer roles almost always probe your 8D or CAPA methodology with a real scenario. Prepare one end-to-end example where you identified a customer escape, led the investigation, and closed the corrective action with measurable results.
Negotiate using total cost of quality data
When discussing compensation, frame your value around cost-of-quality metrics you've influenced, such as warranty reduction or scrap savings. Quantified impact gives you a concrete basis for negotiation that hiring managers in quality functions understand and respect.
Customer Quality Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most customer quality engineers?
The most active employers for customer quality engineers right now are Qualcomm, Applied Materials, and Bose, and the most openings are in California, Texas, and Ohio, based on current listings on Migrate Mate as of November 2026. Automotive and industrial manufacturing companies consistently account for a large share of active postings.
How many customer quality engineer jobs are remote?
About 20% of customer quality engineer openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most quality roles. Customer-facing documentation, audit coordination, and supplier communication work tend to be the sub-areas most compatible with remote or hybrid arrangements, while on-site production involvement remains largely in person.
How do you become a customer quality engineer?
Start with a bachelor's degree in mechanical, industrial, or manufacturing engineering. Build foundational experience in quality inspection, process auditing, or supplier development. Learn core frameworks like APQP, PPAP, and CAPA through on-the-job work or coursework. Earning an ASQ certification strengthens your candidacy for dedicated customer quality engineer roles, particularly in automotive or aerospace environments.
Can you get a customer quality engineer job with little experience?
Entry-level customer quality engineer roles do exist, particularly in companies with structured engineering rotational programs. Focus on roles titled quality engineer or quality technician first to build hands-on experience with inspection, documentation, and corrective action. Demonstrating familiarity with quality tools through internships, coursework projects, or personal certifications makes a meaningful difference when competing without direct job history.
What does the customer quality engineer interview process look like?
Most processes include an initial screening call, a technical interview focused on quality methodologies like 8D or FMEA, and a scenario-based round where you walk through a real or hypothetical customer complaint. Some employers add a practical exercise involving drawing review or a mock problem-solving worksheet. Final rounds often involve meeting cross-functional stakeholders from manufacturing, supply chain, or program management.
Where can I find and apply to customer quality engineer jobs?
You can find and apply to customer quality engineer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits your situation.
See All 75 Customer Quality Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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