Customer Service Management Jobs in Honolulu, HI
Customer Service Management jobs in Honolulu are concentrated in Waikiki, downtown Honolulu, and the Kapolei corridor, with strong demand across hospitality, retail, and financial services. Employers hiring right now include Booz Allen Hamilton, First Hawaiian Bank, and University of Hawaii system. See the openings below and apply to the ones that match your experience.
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Showing 5 of 23+ Customer Service Management jobs
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Complete training consistent with established program
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customers satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must have at least a bachelor's degree by the start of this development program
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
- Have at least one (1) year experience working in a retail, sales, or customer service position
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Willingness to relocate for future job opportunities
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
#SHWEarlyTalent
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Complete training consistent with established program
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customers satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must have at least a bachelor's degree by the start of this development program
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
- Have at least one (1) year experience working in a retail, sales, or customer service position
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Willingness to relocate for future job opportunities
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
#SHWEarlyTalent
See All 23 Customer Service Management Jobs in Honolulu
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Find JobsCustomer Service Management Job Market in Honolulu
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Insurance
- Automotive
- Consulting & Professional Services
Customer Service Management Jobs in Honolulu: Frequently Asked Questions
How do I get a customer service management job in Honolulu?
The strongest path into customer service management in Honolulu runs through hospitality, retail, and financial services, which dominate local hiring. Hotels and resorts along Waikiki, retail centers like Ala Moana, and bank branches downtown all promote supervisors with strong team leadership and guest experience backgrounds. Bilingual candidates, especially those fluent in Japanese or Mandarin, stand out in a market where tourism drives significant customer volume.
Which companies hire customer service managements in Honolulu?
Honolulu customer service management roles are posted by Booz Allen Hamilton, First Hawaiian Bank, and University of Hawaii system and others right now, based on current listings on Migrate Mate as of July 2026. Hiring tends to be spread across large resort operators, regional banks, and retail chains with a significant Honolulu footprint.
Are there remote customer service management jobs in Honolulu?
Yes, though remote availability depends heavily on the role, since on-site leadership positions at hotels and retail locations rarely offer remote options. About 25% of customer service management openings tied to Honolulu are remote or hybrid as of July 2026, reflecting growing flexibility in call center operations and financial services. Contact center manager and customer experience strategy roles are the most likely to allow remote or hybrid schedules locally.
How can I get a customer service management job in Honolulu with little or no experience?
The most realistic entry path in Honolulu is moving up from a frontline customer service or team lead role within hospitality or retail, where local employers actively promote from within. Resort properties in Waikiki and retailers at Ala Moana frequently hire supervisors who started as front desk agents or service associates. Building experience in a high-volume guest-facing role, and demonstrating scheduling and coaching responsibilities, is what Honolulu hiring managers look for first.
Which industries hire the most customer service managements in Honolulu?
Most customer service management openings in Honolulu sit in Banking & Financial Services, Insurance, and Automotive, per current listings on Migrate Mate as of July 2026. Honolulu's tourism-driven economy means hospitality consistently leads local demand, while financial services and retail add steady volume year-round.
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