Technical Customer Support Jobs in Hawaii
Technical Customer Support jobs in Hawaii concentrate in telecommunications, hospitality technology, healthcare IT, and state and federal government services, with demand at every level from entry-level help desk to senior systems support specialist. Honolulu, Kapolei, and Kahului are the primary hiring hubs, where employers such as Hawaiian Telcom, Booz Allen Hamilton, and the Hawaii Department of Health maintain consistent technical support teams. The most in-demand specialties include cloud infrastructure support, enterprise software troubleshooting, and cybersecurity helpdesk. Scan the live roles below and apply to whichever ones fit.
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The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.
KEY OUTCOMES:
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and re-writes modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
- Maintains training facility
- Updates and maintains training database information
QUALIFICATIONS:
- Associate Degree in Auto Technology or related field
- 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
- Valid driver's license and clean driving record
- Ability to operate both automatic and standard shift vehicles
- Prior training, mentoring, or instructional experience (formal or informal) is a plus
- Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
- Toyota, Lexus, or Subaru experience preferred
- Advanced automotive diagnostic skills
- All 8 Automotive ASE certifications and L1 ASE preferred
- Intermediate level proficiency with Microsoft Office
- Strong written and verbal communication skills
- Effective presentation skills
- Understanding of effective training methods and administering training programs
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $64,200.00 - $97,640.00 per yearThe Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.
KEY OUTCOMES:
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and re-writes modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
- Maintains training facility
- Updates and maintains training database information
QUALIFICATIONS:
- Associate Degree in Auto Technology or related field
- 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
- Valid driver's license and clean driving record
- Ability to operate both automatic and standard shift vehicles
- Prior training, mentoring, or instructional experience (formal or informal) is a plus
- Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
- Toyota, Lexus, or Subaru experience preferred
- Advanced automotive diagnostic skills
- All 8 Automotive ASE certifications and L1 ASE preferred
- Intermediate level proficiency with Microsoft Office
- Strong written and verbal communication skills
- Effective presentation skills
- Understanding of effective training methods and administering training programs
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $64,200.00 - $97,640.00 per yearSee All 23 Technical Customer Support Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Technical Customer Support Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Telecommunications
- Banking & Financial Services
What Hawaii Employers Look For
The qualifications that appear most often in technical customer support jobs across Hawaii.
- Associate or bachelor's degree in information technology, computer science, or a related technical field
- Demonstrated experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for remote and in-person customer interactions
- Familiarity with cloud platforms and remote desktop support tools
- Ability to obtain security clearance or pass a background check for government-contracted roles
Technical Customer Support Jobs in Hawaii: Frequently Asked Questions
How do you become a technical customer support in Hawaii?
Most technical customer support roles in Hawaii require at least an associate degree in information technology, computer science, or a related field, though some employers accept equivalent hands-on experience. Earning a CompTIA A+ or CompTIA Network+ certification significantly improves hiring prospects and is widely recognized by Hawaii employers, especially those with government contracts. Hawaii does not impose a state-issued occupational license specific to this role, so your credentials and demonstrated troubleshooting experience carry the most weight.
Which companies hire technical customer supports in Hawaii?
Employers hiring technical customer supports in Hawaii right now include H&R Block, HII, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's concentration of federal contractors, defense agencies, and large telecommunications providers means technical support roles appear consistently across both public-sector and private-sector organizations throughout the islands.
Which Hawaii cities have the most technical customer support jobs?
Honolulu, Hilo, and Wahiawā have the most technical customer support openings in Hawaii. Honolulu drives the majority of listings as the state's commercial and government center, while Kapolei's growing tech and defense contractor presence generates steady demand, and Kahului serves as Maui County's hub for hospitality technology and regional business services that require on-site technical support.
Are there remote technical customer support jobs in Hawaii?
Yes, and more than most fields. About 20% of technical customer support openings tied to Hawaii are remote or hybrid as of July 2026, reflecting how well-suited the role is for distributed work. Help desk, software troubleshooting, and cloud infrastructure support positions are most likely to be fully remote, while roles tied to on-site government systems or hospitality hardware tend to require an in-person presence.
How can I get hired as a technical customer support in Hawaii with little or no experience?
The most realistic entry path is an IT help desk or junior support associate role, which many Hawaii employers use as a direct pipeline into technical support teams. State agencies such as the Hawaii Department of Education and large contractors operating at Joint Base Pearl Harbor-Hickam regularly hire entry-level technicians who hold a CompTIA A+ certification even without professional experience. Candidates coming from adjacent roles in retail electronics, administrative IT coordination, or phone-based customer service have a strong advantage when they can demonstrate hands-on troubleshooting.
Where can I find and apply to technical customer support jobs in Hawaii?
You can find and apply to technical customer support jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated regularly. Search the available roles, identify the ones that match your experience and target location, and apply directly to each listing that fits your background.
See All 23 Technical Customer Support Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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