Bilingual Customer Service Representative Jobs in Hawaii
Bilingual customer service representative jobs in Hawaii concentrate in tourism and hospitality, financial services, healthcare, and telecommunications, with demand at every level from entry-level call center associate to senior client relations specialist. Most hiring activity is in Honolulu, followed by Kahului on Maui and Hilo on the Big Island, where employers like Bank of Hawaii, Kaiser Permanente Hawaii, and Hawaiian Airlines maintain large customer-facing operations. Japanese-English and Tagalog-English fluency are consistently among the most sought-after language combinations across Hawaii listings. Scan the live roles below and apply to whichever ones fit.
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To apply, please submit your resume and a cover letter to support@adon1.com.
- Applicants must currently reside on O’ahu and have valid U.S. work authorization.
Senior Accountant - Bilingual (Japanese/English)
Location: Honolulu, Hawaii
Type: Full-Time
Reports To: Controller / Chief Financial Officer
About the Job
Adon is seeking an experienced and detail-oriented Senior Accountant to support the company’s financial operations and ensure the accuracy and integrity of financial reporting. This role is a key part of the finance team and is responsible for managing advanced accounting functions, supporting financial planning and analysis, maintaining compliance with accounting standards and regulatory requirements, and providing financial insights that support strategic business decisions.
The ideal candidate is a proactive accounting professional with strong technical expertise, exceptional analytical skills, and the ability to work independently while managing multiple priorities in a fast-paced environment.
What You’ll Be Doing
Financial Reporting & Accounting
- Prepare and maintain accurate financial records in accordance with Generally Accepted Accounting Principles (GAAP).
- Perform monthly, quarterly, and year-end close activities, including journal entries, account reconciliations, and financial statement preparation.
- Prepare monthly, quarterly, and annual financial reports along with supporting schedules.
- Prepare consolidated financial statements and reconcile intercompany transactions and balances.
- Maintain fixed asset records and depreciation schedules.
Budgeting, Forecasting & Financial Analysis
- Assist in the development of annual budgets and periodic financial forecasts.
- Monitor financial performance against budgets, perform variance analyses, and provide recommendations to management.
- Analyze financial data to identify trends, improve operational efficiency, and support strategic decision-making.
- Prepare and analyze Work-in-Progress (WIP) schedules, monitor project costs, and reconcile WIP balances.
Tax Compliance & Audit Support
- Prepare and file sales tax, use tax, and other required tax filings.
- Coordinate with external tax advisors regarding income tax compliance and reporting.
- Assist with internal and external audits by preparing schedules, reconciliations, and supporting documentation.
- Ensure compliance with company policies, GAAP, and applicable federal, state, and local regulations.
Process Improvement & Operational Support
- Identify opportunities to improve accounting processes, reporting accuracy, and internal controls.
- Support special projects and perform additional accounting duties as assigned.
- Serve as a trusted financial resource for management by providing timely and accurate financial information.
Required Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field.
- Five (5) or more years of progressive accounting experience.
- Strong knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
- Experience preparing consolidated financial statements and reconciling intercompany accounts.
- Experience with sales tax, use tax, and other regulatory tax reporting.
- Experience with budgeting, forecasting, financial analysis, and variance reporting.
- Experience preparing and analyzing Work-in-Progress (WIP) schedules.
- Proficiency with ERP/accounting software and advanced Microsoft Excel skills.
- Excellent analytical, organizational, and problem-solving abilities.
- Strong attention to detail with the ability to manage multiple priorities independently.
- Fluency in both English and Japanese (written and verbal) is required.
Preferred Qualifications
Certified Public Accountant (CPA) license preferred but not required.
Compensation
Competitive salary based on experience and qualifications, plus comprehensive benefits including health, vision, dental insurance, 401(k), FSA, and additional company benefits.
Success in This Role
Success will be measured by:
- Accurate and timely completion of monthly, quarterly, and annual financial reporting.
- Reliable preparation of consolidated financial statements and account reconciliations.
- Effective budgeting, forecasting, and financial analysis that supports business decisions.
- Timely and accurate completion of tax filings and audit support.
- Strong compliance with GAAP, company policies, and regulatory requirements.
- Continuous improvement of accounting processes, internal controls, and operational efficiency.
See All 13 Bilingual Customer Service Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsBilingual Customer Service Representative Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Bilingual Customer Service Representative Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs across Hawaii.
- Fluency in English plus at least one additional language verified at interview
- High school diploma or equivalent required for most Hawaii customer service roles
- Prior customer service experience in hospitality, healthcare, or financial services preferred
- Proficiency with CRM platforms such as Salesforce or similar ticketing systems
- Strong written communication skills in both languages for email and chat support
- Availability for variable shifts including evenings and weekends across Hawaii time zone
Bilingual Customer Service Representative Jobs in Hawaii: Frequently Asked Questions
How do you become a bilingual customer service representative in Hawaii?
There is no state-issued license required to work as a bilingual customer service representative in Hawaii, so the path runs through education, language verification, and industry-specific knowledge. Most Hawaii employers expect at minimum a high school diploma and will assess language fluency through a phone or in-person screening. Candidates targeting healthcare roles benefit from medical terminology familiarity, while those aiming at financial services should understand basic banking regulations. Entry-level certifications in customer service from community colleges like Honolulu Community College can strengthen an application.
Which companies hire bilingual customer service representatives in Hawaii?
Employers hiring bilingual customer service representatives in Hawaii right now include All Care Therapies, Marriott Vacations Worldwide, and The GEO Group, based on current listings on Migrate Mate as of July 2026. Hawaii's tourism-driven economy means hospitality brands and airlines maintain some of the highest volumes of bilingual customer service openings in the state year-round.
Which Hawaii cities have the most bilingual customer service representative jobs?
The cities with the most bilingual customer service representative openings in Hawaii are Honolulu, Kapolei, and Oahu Island. Honolulu dominates because it hosts Hawaii's largest concentration of corporate headquarters, financial institutions, and healthcare systems, while Kahului and Hilo reflect strong regional demand tied to tourism operations, resort groups, and government-affiliated service centers on the neighbor islands.
Are there remote bilingual customer service representative jobs in Hawaii?
Yes, and bilingual customer service representative work is well suited to remote arrangements since most tasks involve phone, email, and chat rather than a physical presence. About 75% of bilingual customer service representative openings tied to Hawaii are remote or hybrid as of July 2026, reflecting both national employer practices and Hawaii's distributed island geography. Language support roles for financial services and telecommunications tend to offer the most consistent remote options.
How can I get hired as a bilingual customer service representative in Hawaii with little or no experience?
The most realistic entry path is applying directly to Hawaii's large hospitality and retail employers, which regularly hire candidates with no formal experience when they demonstrate strong bilingual communication skills. Hotels on Oahu and Maui, such as those operated by major resort groups, run structured onboarding programs that train new hires on systems and service protocols from day one. Lateral moves from roles like front desk agent, retail sales associate, or food service host are common and recognized by Hawaii hiring managers as valid customer-facing background. Completing a short customer service or call center certification through Honolulu Community College or Leeward Community College adds a concrete credential that distinguishes candidates in a competitive applicant pool.
Where can I find and apply to bilingual customer service representative jobs in Hawaii?
You can find and apply to bilingual customer service representative jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated regularly. Search the listings to identify roles that match your language skills, experience level, and preferred location or schedule, then apply directly to the ones that fit.
See All 13 Bilingual Customer Service Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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