Technical Support Specialist Jobs in Hawaii
Technical Support Specialist jobs in Hawaii are concentrated in Honolulu, Hilo, and Kailua-Kona, where major employers like Hawaiian Telcom, University of Hawaii, and Booz Allen Hamilton maintain ongoing technical support operations. Demand is strongest in network infrastructure support, enterprise helpdesk, and cybersecurity systems, reflecting Hawaii's mix of government contractors, hospitality technology, and higher education IT. Openings range from entry-level tier-one helpdesk to senior systems support roles. See the openings below and apply to the ones that match your experience.
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The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.
KEY OUTCOMES:
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and re-writes modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
- Maintains training facility
- Updates and maintains training database information
QUALIFICATIONS:
- Associate Degree in Auto Technology or related field
- 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
- Valid driver's license and clean driving record
- Ability to operate both automatic and standard shift vehicles
- Prior training, mentoring, or instructional experience (formal or informal) is a plus
- Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
- Toyota, Lexus, or Subaru experience preferred
- Advanced automotive diagnostic skills
- All 8 Automotive ASE certifications and L1 ASE preferred
- Intermediate level proficiency with Microsoft Office
- Strong written and verbal communication skills
- Effective presentation skills
- Understanding of effective training methods and administering training programs
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $64,200.00 - $97,640.00 per yearSee All 23 Technical Support Specialist Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Technical Support Specialist Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Telecommunications
- Banking & Financial Services
What Hawaii Employers Look For
The qualifications that appear most often in technical support specialist jobs across Hawaii.
- CompTIA A+ or Network+ certification recognized by Hawaii employers
- Experience troubleshooting Windows, macOS, and enterprise network environments
- Proficiency with remote support tools and ticketing systems such as ServiceNow
- Strong verbal communication skills for end-user support across diverse Hawaii teams
- Associate or bachelor's degree in information technology or a related field
- Ability to obtain or hold a security clearance for Hawaii's federal contractor roles
Technical Support Specialist Jobs in Hawaii: Frequently Asked Questions
How do you become a technical support specialist in Hawaii?
Most technical support specialist roles in Hawaii require at minimum a high school diploma plus an industry certification such as CompTIA A+ or Network+, though many employers prefer an associate or bachelor's degree in information technology or computer science. Hawaii has no state-issued license specific to this role, so the practical path is to earn a recognized certification, build hands-on experience through internships or entry IT roles, and target employers in Honolulu's government contracting, hospitality, and university sectors.
Which companies hire technical support specialists in Hawaii?
Employers hiring technical support specialists in Hawaii right now include H&R Block, HII, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's federal contractor community and large anchor institutions in Honolulu are particularly consistent sources of technical support openings year-round.
Which Hawaii cities have the most technical support specialist jobs?
Honolulu, Hilo, and Wahiawā account for the most technical support specialist openings in Hawaii. Honolulu dominates because it hosts the state's largest concentration of government contractors, financial institutions, and university IT departments, while Hilo and Kailua-Kona reflect growing demand from healthcare systems and hospitality operators on the Big Island.
Are there remote technical support specialist jobs in Hawaii?
Yes, and they're more common than in many technical fields, since a large share of helpdesk and systems support work can be performed remotely. About 20% of technical support specialist openings tied to Hawaii are remote or hybrid as of July 2026, reflecting employer flexibility on tier-one and tier-two helpdesk functions. Roles involving on-site hardware, government-classified systems, or direct end-user lab support typically require in-person presence.
How can I get hired as a technical support specialist in Hawaii with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for IT helpdesk associate or desktop support technician roles, which Hawaii employers treat as the standard starting point. The University of Hawaii system and large Honolulu-based federal contractors like Booz Allen Hamilton and Leidos periodically run associate programs and internships for candidates without prior professional experience. Lateral moves from customer service, retail electronics, or telecommunications roles are also common, and candidates who can demonstrate a home lab, self-directed project, or volunteer IT work gain a real edge.
Where can I find and apply to technical support specialist jobs in Hawaii?
You can find and apply to technical support specialist jobs in Hawaii on Migrate Mate, which lists current openings tied to Hawaii employers. Search for roles that match your experience level and specialization, then apply directly to the ones that fit. No account creation is required to see the listings.
See All 23 Technical Support Specialist Jobs in Hawaii
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