Customer Service Management Jobs in Hawaii
Customer Service Management jobs in Hawaii are steadily active, with demand concentrated in tourism and hospitality, retail, financial services, and healthcare administration across a market where strong guest experience leadership is central to nearly every major industry. Most hiring happens in and around Honolulu, with additional openings in Maui and Hilo, where employers like Marriott International, Bank of Hawaii, and Hawaiian Airlines regularly seek customer service management talent. The most in-demand specialties include contact center leadership, guest services management, and retail operations supervision. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 48+ Customer Service Management jobs
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Complete training consistent with established program
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customers satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must have at least a bachelor's degree by the start of this development program
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
- Have at least one (1) year experience working in a retail, sales, or customer service position
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Willingness to relocate for future job opportunities
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
#SHWEarlyTalent
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Complete training consistent with established program
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customers satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must have at least a bachelor's degree by the start of this development program
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
- Have at least one (1) year experience working in a retail, sales, or customer service position
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Willingness to relocate for future job opportunities
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
#SHWEarlyTalent
See All 48 Customer Service Management Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsCustomer Service Management Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Customer Service Management Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Human Resources
- Consulting & Professional Services
- Insurance
- Automotive
What Hawaii Employers Look For
The qualifications that appear most often in customer service management jobs across Hawaii.
- Two or more years of supervisory or team lead experience in a customer-facing environment
- Demonstrated ability to manage scheduling, staffing, and performance metrics for service teams
- Proficiency with customer relationship management software such as Salesforce or Zendesk
- Strong written and verbal communication skills, including experience handling escalated customer issues
- Bachelor's degree in business, communications, hospitality, or a closely related field preferred
- Familiarity with Hawaii's multicultural customer base and ability to work across diverse teams
Customer Service Management Jobs in Hawaii: Frequently Asked Questions
How do you become a customer service management in Hawaii?
Most customer service management roles in Hawaii require a combination of frontline service experience and demonstrated leadership ability rather than a state-issued license. Employers across Honolulu's hospitality and retail sectors typically look for candidates who have worked their way up from associate or team lead roles. A bachelor's degree in business, hospitality management, or a related field strengthens applications, and completing Hawaii-based hospitality or retail management programs offered through the University of Hawaii system can give candidates a practical edge.
Which companies hire customer service managements in Hawaii?
Hawaii customer service management roles are posted by Booz Allen Hamilton, First Hawaiian Bank, and State of Hawaii and others right now, based on current listings on Migrate Mate as of July 2026. Hawaii's tourism-driven economy means hospitality groups, airlines, and financial institutions are among the most consistent sources of openings across the islands.
Which Hawaii cities have the most customer service management jobs?
Honolulu, Ford Island, and Oahu Island have the most customer service management openings in Hawaii. Honolulu accounts for the large majority of listings given its concentration of hotel groups, corporate offices, and financial institutions, while Maui and Hilo contribute openings tied to resort operators and regional retail and healthcare employers that serve those island communities.
Are there remote customer service management jobs in Hawaii?
Yes, though they represent a smaller share of listings than in purely desk-based fields, since many customer service management roles in Hawaii involve on-site team oversight in hospitality, retail, or healthcare settings. About 32% of customer service management openings tied to Hawaii are remote or hybrid as of July 2026, with remote work most common in contact center management and customer experience strategy roles.
How can I get hired as a customer service management in Hawaii with little or no experience?
The most realistic entry path is moving into a team lead or shift supervisor role within Hawaii's hospitality or retail sector and building measurable results before applying to management positions. Large Hawaii employers like hotels affiliated with major resort brands and regional retailers regularly promote from within or hire associates into structured leadership development tracks. Starting as a guest services associate, front desk agent, or retail supervisor opens the door, and completing a business or hospitality certificate through the University of Hawaii community college system strengthens a candidate's profile considerably.
Where can I find and apply to customer service management jobs in Hawaii?
You can find and apply to customer service management jobs in Hawaii on Migrate Mate, which lists current Hawaii openings across industries. Search the roles available, find the ones that match your experience and location, and apply directly to the ones that fit.
See All 48 Customer Service Management Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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