Customer Service Management Jobs in Idaho
Customer Service Management jobs in Idaho concentrate in retail, financial services, healthcare administration, and telecommunications, with demand at every level from team lead to regional director. Boise, Nampa, and Idaho Falls are the primary hiring hubs, anchored by employers such as Albertsons, Regence BlueShield of Idaho, and T-Mobile. The most in-demand specialties are contact center management, retail operations leadership, and client success management. See the openings below and apply to the ones that match your experience.
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Job Description :
Hiring Our Heroes Fellowship Opportunities available for CoHort 26.3 (September 8th, 2026 – November 19, 2026) for our Supply Chain Solutions division.
THIS OPPORTUNITY IS ONLY AVAILABLE TO THOSE ENROLLED IN A “HIRING OUR HEROES FELLOWSHIP PROGRAM” OFFERED TO ACTIVE MILITARY PARTICIPATING THROUGH A MILITARY BRANCH.
If you are NOT enrolled in the “HIRING OUR HEROES FELLOWSHIP PROGRAM” through a Military Branch; please review all other Ryder opportunities here: https://jobs.ryder.com/jobs/
If you ARE enrolled in the “Hiring our Heroes Fellowship Program” - Apply here today to speak with a Recruiter about the position and perks of fellowship with our Ryder Ever Better Team.
See and Hear from a Fellowship Participant in this video: https://youtu.be/i2p6oEbKVPs\
At Ryder, we know the value skilled veterans bring to our team. We've built our reputation on some ideas that you'll recognize. Character. Judgment. Relationships. Results. We are seeking fellows who share our values and commitment to deliver personalized service at the highest level.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience and advancement opportunities, all from an industry-leading Fortune 500 company.
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Summary
During the 12-week HOH fellowship, you will get hands on experience of the day-to-day operations within our Construction Project Management team. The Construction Project team oversees management of the construction projects for Ryder including planning process, budgets and standards implementation
Essential Functions
- Responsible for the management of various projects from commercial buildings, industrial buildings and warehouses. Duties include budgeting, buyout, scheduling, permitting, construction coordination and project closeouts
- PLANNING AND COST MANAGEMENT:1- Responsible for job cost reporting, accounting, procurement of labor, materials and equipment.2- Complete reviews of construction documents, prepare bid packages, conduct scope reviews with all sub-contractors, awards contracts, issue change orders and materials delivery schedules3- Review proposed change order submitted by contractors and make decision to approve or deny4- Review application and certificates of payments requests made by sub-contractors5- Prepare the construction estimates for the RCE's6- Maintain upkeep of project budgets turned in weekly for review7- Deliver projects at or under budget8- Organizing & leading the project team by implementing project controls
- TIME MANAGEMENT:1- Create the project timelines and schedules2- Conduct regularly scheduled meetings with contractors and extended project team3- Deliver projects on time
- QUALITY MANAGEMENT:1- Maintain the Ryder Facility standards for all the construction projects2- ensures documentation is complete and project files are archived
- Identify elements of project design and construction likely to give rise to disputes and claims
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong Project Management skills
- Ability to influence senior management
- Multitasking and prioritization skills extremely necessary for success in this position
- Effective negotiation skills
- Strong verbal and written communication skills
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- Transitioning service member fellows must be within 180 days of transition from military service at the time of the 12-week program
- Currently participating in DoD Skillbridge program through the Hiring Our Heroes Fellowship
- Three (3) years or more relevant experience in military or other supply chain, logistics, warehouse or industry related field preferred
- Two (2) years or more managing and leading direct reports preferred
- Bachelor's degree required in Architecture, Engineering, Business or Finance Preferred
DOT Regulated: No
Job Category: Real Estate & Construction
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70,000.00
Maximum Pay Range:
$90,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
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See All 53 Customer Service Management Jobs in Idaho
Find roles in Idaho that match your experience and apply in just a few clicks.
Find JobsCustomer Service Management Jobs by City in Idaho
Where Idaho roles are concentrated, by current openings.
Customer Service Management Job Market in Idaho
A snapshot from current Idaho openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Education
- Healthcare & Medical Services
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Idaho Employers Look For
The qualifications that appear most often in customer service management jobs across Idaho.
- Three or more years of supervisory or team lead experience in a customer-facing role
- Bachelor's degree in business, communications, or a related field preferred by most Idaho employers
- Demonstrated ability to manage performance metrics, KPIs, and service-level agreements
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Experience recruiting, training, and developing frontline customer service staff
- Strong written and verbal communication skills for cross-department collaboration in Idaho operations
Customer Service Management Jobs in Idaho: Frequently Asked Questions
How do you become a customer service management in Idaho?
Customer service management in Idaho requires no state-issued license, so the path runs through experience and education. Most Idaho employers expect a combination of frontline customer service experience, progression into a supervisory role, and a bachelor's degree in business or a related field. Completing a management training program with a large Idaho retailer or healthcare organization is one of the most direct routes into a first management role.
Which companies hire customer service managements in Idaho?
Idaho customer service management roles are posted by Ryder System, Micron Technology, and AtkinsRéalis and others right now, based on current listings on Migrate Mate as of July 2026. Idaho's retail, healthcare, and financial services sectors generate the most consistent demand for experienced customer service managers.
Which Idaho cities have the most customer service management jobs?
Boise, Idaho Falls, and Meridian lead Idaho for customer service management openings. Boise drives the largest share of postings due to its concentration of corporate headquarters, regional offices, and large retail operations, while Nampa and Idaho Falls attract openings tied to healthcare systems, credit unions, and regional distribution centers that maintain substantial customer operations.
Are there remote customer service management jobs in Idaho?
Yes, and more than many management fields, because customer service management often involves overseeing digital channels and distributed teams that don't require daily on-site presence. About 30% of customer service management openings tied to Idaho are remote or hybrid as of July 2026, reflecting broader flexibility in the sector. Contact center director and client success manager roles tend to be the most remote-accessible positions.
How can I get hired as a customer service management in Idaho with little or no experience?
The most realistic entry path is moving into a team lead role from a frontline customer service position, which Idaho employers at Albertsons and Regence BlueShield of Idaho treat as a pipeline for management. Associate supervisor programs at large Idaho call centers and retail operations accept candidates with strong performance records over formal credentials. Earning a customer service certification from the Customer Service Institute of America strengthens applications when direct management experience is limited.
Where can I find and apply to customer service management jobs in Idaho?
You can find and apply to customer service management jobs in Idaho on Migrate Mate, which lists current Idaho openings across industries and experience levels. Search the roles that fit your background and apply directly to the ones that match your qualifications and preferred location.
See All 53 Customer Service Management Jobs in Idaho
Find roles in Idaho that match your experience and apply in just a few clicks.
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