Customer Success Agent Jobs in North Carolina
Customer Success Agent jobs in North Carolina are open across Charlotte, Greensboro, and Winston-Salem and other North Carolina metros, with employers like Marsh McLennan Agency, New York Life, and The Western and Southern Life Insurance Company hiring at every experience level. Find a role that fits below and apply directly.
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As an Insurance Agent with New York Life, you will help clients achieve their financial goals, while building a great career for yourself in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families, and businesses towards the financial strategy that is right for them. That is no easy task, but for the right person it can be a truly rewarding career.
We have confidence in our products but more importantly, we have confidence in our Agents to thoughtfully recommend and implement which financial vehicle is right for every client they support. Just as our Managers in the field work to provide one-on-one support and guidance to every Agent they hire.
Qualities that we look for in our Agents:
- Sales experience preferred – entrepreneurial mindset
- Strong communication skills
- Desire to help others
- Strong business acumen
- Perseverance in the face of a challenge
- Ability to engage your community and leverage personal networks/contacts
We’ve built a strong company, one that puts its clients first. We have confidence in our products but more importantly, we have confidence in our Agents to thoughtfully recommend and implement which financial vehicle is right for every client they support. Just as our Managers in the field work to provide one-on-one support and guidance to every Agent they hire.
Training, Development & Benefits
Our new, blended training and development program is designed to work with your schedule, and in this type of role, that can make all the difference. The multifaceted system includes:
In conjunction with in office trainings, we’ve created a comprehensive and user-friendly learning experience within New York Life’s online portal system that is accessible anytime, anywhere and from any device. Learn when and how you want!
You can read in full about all benefits for our Financial Professional role here: https://www.nylbenefits.com/agents
We have Fast Track to Management opportunities for qualified professionals once established in the career.
About New York Life
We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table the standard of excellence for life insurance sales performance in the insurance and financial services industry.
New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
SMRU 1827546 7/1/2020
Join our dependable team.
As an Insurance Agent with New York Life, you will help clients achieve their financial goals, while building a great career for yourself in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families, and businesses towards the financial strategy that is right for them. That is no easy task, but for the right person it can be a truly rewarding career.
We have confidence in our products but more importantly, we have confidence in our Agents to thoughtfully recommend and implement which financial vehicle is right for every client they support. Just as our Managers in the field work to provide one-on-one support and guidance to every Agent they hire.
Qualities that we look for in our Agents:
- Sales experience preferred – entrepreneurial mindset
- Strong communication skills
- Desire to help others
- Strong business acumen
- Perseverance in the face of a challenge
- Ability to engage your community and leverage personal networks/contacts
We’ve built a strong company, one that puts its clients first. We have confidence in our products but more importantly, we have confidence in our Agents to thoughtfully recommend and implement which financial vehicle is right for every client they support. Just as our Managers in the field work to provide one-on-one support and guidance to every Agent they hire.
Training, Development & Benefits
Our new, blended training and development program is designed to work with your schedule, and in this type of role, that can make all the difference. The multifaceted system includes:
In conjunction with in office trainings, we’ve created a comprehensive and user-friendly learning experience within New York Life’s online portal system that is accessible anytime, anywhere and from any device. Learn when and how you want!
You can read in full about all benefits for our Financial Professional role here: https://www.nylbenefits.com/agents
We have Fast Track to Management opportunities for qualified professionals once established in the career.
About New York Life
We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA). For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table the standard of excellence for life insurance sales performance in the insurance and financial services industry.
New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
SMRU 1827546 7/1/2020
See All 5 Customer Success Agent Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Customer Success Agent JobsCustomer Success Agent Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Customer Success Agent Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Marsh McLennan Agency3
- New York Life1
- The Western and Southern Life Insurance Company1
Top Industries Hiring
- Insurance4
- Consulting & Professional Services3
What North Carolina Employers Look For
The qualifications that appear most often in customer success agent jobs across North Carolina.
- One to three years of experience in customer success, account management, or a client-facing support role
- Proficiency with CRM platforms such as Salesforce, HubSpot, or a dedicated CS tool like Gainsight
- Demonstrated ability to manage a book of accounts and hit retention or renewal targets
- Strong written and verbal communication skills for onboarding calls, QBRs, and escalation handling
- Comfort working cross-functionally with sales, product, and technical support teams
- Bachelor's degree in business, communications, or a related field, or equivalent practical experience
Customer Success Agent Jobs in North Carolina: Frequently Asked Questions
How many customer success agent jobs are there in North Carolina?
There are 5+ customer success agent openings in North Carolina on Migrate Mate as of June 2026, with the most roles in Charlotte, Greensboro, and Winston-Salem. New positions post regularly as employers across North Carolina hire.
How much do customer success agents make in North Carolina?
Customer success agents in North Carolina earn a median of about $40,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $30,200 for the lowest 10% to over $59,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which North Carolina cities have the most customer success agent jobs?
Charlotte, Greensboro, and Winston-Salem have the most customer success agent openings in North Carolina right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success agents in North Carolina?
Employers hiring customer success agents in North Carolina include Marsh McLennan Agency, New York Life, and The Western and Southern Life Insurance Company, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success agent jobs in North Carolina?
Yes. About 60% of customer success agent openings tied to North Carolina are remote or hybrid as of June 2026. The rest are on-site roles based in North Carolina metros.
How do I apply for customer success agent jobs in North Carolina?
You can apply to customer success agent jobs in North Carolina directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Carolina location, then apply to each one that fits.
See All 5 Customer Success Agent Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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