Application Support Specialist Jobs in North Carolina
Application Support Specialist jobs in North Carolina are concentrated in the Research Triangle, Charlotte, and the Triad, where major employers like Duke University Health System, Bank of America, and Lenovo regularly hire across ERP support, ServiceNow administration, and enterprise helpdesk tiers. Demand runs from entry-level analysts fielding ticketing workflows to senior specialists managing application lifecycle and vendor escalations for large institutions. North Carolina's healthcare, fintech, and technology manufacturing sectors keep openings consistent throughout the year. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 9+ Application Support Specialist jobs
Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
See All 9 Application Support Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsApplication Support Specialist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Application Support Specialist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What North Carolina Employers Look For
The qualifications that appear most often in application support specialist jobs across North Carolina.
- Bachelor's degree in information technology, computer science, or a related field
- Experience supporting enterprise applications such as SAP, Oracle, or ServiceNow
- Familiarity with ITIL frameworks and structured incident and change management processes
- Ability to write and interpret SQL queries for application troubleshooting and data validation
- Strong written and verbal communication skills for cross-functional technical support
- Experience working in ticketing systems such as Jira, Remedy, or Salesforce Service Cloud
Application Support Specialist Jobs in North Carolina: Frequently Asked Questions
How do you become a application support specialist in North Carolina?
Most application support specialists in North Carolina start with a bachelor's degree in information technology, computer science, or management information systems, though some employers accept an associate degree paired with certifications. CompTIA A+, ITIL Foundation, and vendor credentials from Microsoft or ServiceNow carry real weight with North Carolina employers across healthcare systems, universities, and financial institutions. No state-issued license is required for this role in North Carolina.
Which companies hire application support specialists in North Carolina?
Companies currently hiring application support specialists in North Carolina include Software Technology, NVIDIA, and Kellton, per current listings on Migrate Mate as of November 2026. North Carolina's concentration of large health systems, regional banks, and global technology firms creates consistent demand for application support professionals across multiple industries.
Which North Carolina cities have the most application support specialist jobs?
Raleigh, Durham, and Charlotte have the most application support specialist openings in North Carolina. The Research Triangle anchors the bulk of listings because of its density of health systems, universities, and technology companies, while Charlotte draws heavily from financial services and corporate headquarters, and the Triad adds volume through manufacturing and logistics operations centered there.
Are there remote application support specialist jobs in North Carolina?
Yes, and more than most fields. About 67% of application support specialist openings tied to North Carolina are remote or hybrid as of November 2026, reflecting how much of the role involves ticket management, application monitoring, and user communication that translates well to distributed work. Roles tied to on-site infrastructure, ERP go-lives, or regulated healthcare environments are the ones most likely to require in-person presence.
How can I get hired as a application support specialist in North Carolina with little or no experience?
The most realistic entry path is a helpdesk or IT support analyst role at one of North Carolina's large employers, where you gain exposure to enterprise applications before moving into dedicated application support. Duke Health, UNC Health, and Wells Fargo's Charlotte operations each run associate-level IT programs that bring in candidates without direct application support experience. An ITIL Foundation certification and demonstrated experience in any ticketing system, even from academic projects or internships, gives applicants a measurable edge over those without it.
Where can I find and apply to application support specialist jobs in North Carolina?
You can find and apply to application support specialist jobs in North Carolina on Migrate Mate, which lists current North Carolina openings updated in real time. Search by city or role type to narrow to positions that match your experience level and preferred work arrangement, then apply directly to the ones that fit without needing to create a profile first.
See All 9 Application Support Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Jobs