Customer Success Architect Jobs in Minnesota

INTRODUCTION

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

ROLE AND RESPONSIBILITIES

You’ll be collaborating on acquiring and enabling new Wireless Connectivity Partners (WCP), driving growth across Fixed Wireless Access (FWA) and IoT. This role is centered on building and scaling a repeatable acquisition engine while operating with speed, structure, and accountability in a highly matrixed environment. Partnering with both internal and external teams, you will be essential to ensuring that our solutions are meeting our partners and customer’s technical and business needs for the best solution and best customer experience.

• Shaping innovative solutions that address current and future customer needs.
• Driving partner-led growth by identifying, positioning, and closing resale opportunities across wireless connectivity solutions.
• Interfacing directly with clients at all levels to provide consistent, high quality technical sales & support to develop and close sales and service opportunities.
• Handling a budget to 100% versus the plan.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and enhancements.
• Establishing operating rigor, structure, and prioritization across a fast-paced, high-volume environment.
• Partnering cross-functionally with sales, engineering, legal, and contracts to accelerate partner onboarding and solutions.
• Creating partner monetization strategies, including pricing, packaging, and go-to-market execution.
• Engaging with senior leaders and field teams to align priorities, set expectations, and drive accountability.
• Operating with a culture of urgency, ownership, and execution excellence.
• Presenting to all types of audiences at executive meetings, customer demos, and trade shows.

BASIC QUALIFICATIONS

You thrive in a sales environment, and bringing this energy to your work and projects excites you most. You set the bar high when it comes to achieving goals, and you are self-driven in your pursuit of excellence. You’re open to new ideas, relate well with a variety of different people, and are focused on collaborating effectively to ensure the best outcomes. You know you’ve succeeded when you deliver high-quality results. You bring a strong bias to action, are relentless in hunting for new opportunities, and are comfortable driving accountability and influencing across all levels of the organization.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Technical sales experience.
• Willingness to travel.

PREFERRED QUALIFICATIONS

Even better if you have one or more of the following:

• One or more years of relevant Channel sales experience.
• Managed complex technical sales and proven follow-through.
• A track record of building a sales pipeline and meeting targets.
• Demonstrated negotiation and closing skills.
• Developed positive account relationships with some of the world’s largest companies.
• Excellent speaking and writing skills to convey complex solutions to all types of audiences.

LOCATION

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

SCHEDULED WEEKLY HOURS

40

EQUAL EMPLOYMENT OPPORTUNITY

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

BENEFITS AND COMPENSATION

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $110,500.00 - $212,000.00.