Customer Success Specialist Internships
Customer success specialist internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working customer success specialists, and, at many employers, a path toward a full-time offer. Openings are concentrated across Technology & Software, with SAP, Deltek, and Oracle among the employers posting roles now.
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You’ll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you’ll contribute tutorials, example models, and support resources that customers can put to use.
This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Help turn optical engineering know-how into practical resources for customers. Your projects will include:
- Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
- Building example models and technical examples that help customers put concepts into practice
- Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
- Improving existing support materials and libraries to keep customer resources useful and up to date
What you’ll bring:
- At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
- At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
- A solid understanding of optical science fundamentals
- Excellent written and verbal communication skills
- Ability to explain technical information clearly to colleagues and customers
- Ability to manage multiple projects and work both independently and as part of a team
- Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline
Helpful extras—not requirements. Experience in any of these areas is a plus:
- Writing CODE V Macro-PLUS macros
- Writing LightTools COM macros
- MATLAB or Python
- Video production
- Microsoft COM programming
- Microsoft Visual Studio
- Other procedural or object-oriented programming languages
The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.
California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95
Note, for other locations, pay ranges vary by region.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Customer Success Specialist Internship Market
Who's Hiring



Top Industries Hiring
- Technology & Software
Tips for Your Customer Success Specialist Internship Search
Apply earlier than you think you need to
Large employers open their summer customer success specialist internship applications the fall before the program starts, and those cohorts fill before most students begin looking. Smaller companies and co-op programs post much closer to start dates, so check listings regularly rather than waiting for a single seasonal push.
Build proof before you need it on a resume
Hiring teams for customer success specialist interns expect limited work history, so the artifact that earns a callback is documented project work: a case study showing how you resolved a customer problem, a mock onboarding plan you built, or a churn-analysis exercise with the CRM or data tools you used. Have it ready to link before you start applying.
Work your campus network alongside direct applications
Campus career fairs surface structured customer success specialist internship programs tied directly to your university, and your professors and career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts at the same time widens the pool you reach beyond what your campus alone provides.
Practice the customer success intern screen out loud
Customer success specialist intern interviews typically include scenario-based questions where you walk through how you'd handle a frustrated customer, a churn risk, or a product-adoption problem. Practice these out loud, explaining your reasoning as you go, because interviewers weigh how you think through ambiguity as much as the answer you land on.
Target structured associate programs at larger companies
Many larger technology and SaaS companies run cohort-based customer success associate programs built to train people new to the field. These programs recruit early, fill fast, and offer more mentorship and rotation than a standalone internship. Identify the ones that fit your timeline and apply in the first week the window opens.
Set your work-type filter before you start
On-site roles are 18% of the customer success specialist internships listed here. Decide what you can realistically commit to before you begin reviewing listings, then filter by location and work type so you're only spending time on roles you can actually take.
Customer Success Specialist Internships: Frequently Asked Questions
How do I get a customer success specialist internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. For customer success specialist candidates, the concrete artifact that gives recruiters something to assess is a documented case study, client scenario write-up, or process improvement project showing how you resolved a problem for a real or simulated customer. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer success specialist internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. For customer success specialist interns, what actually drives it is consistent performance on real customer-facing work, available headcount on the team at the time an offer would be made, and understanding the return-offer timeline early enough to position yourself before it closes. Treat the internship as an audition, but keep applying elsewhere so you're not counting on one outcome.
When should I apply for customer success specialist internships?
Earlier than most candidates expect. Large employers recruit for summer customer success specialist internship cohorts the preceding fall, so if you wait until spring you've already missed the first wave at many companies. Smaller firms and co-op programs post much closer to their start dates, which means openings appear year-round. Checking listings consistently, rather than once per season, keeps you from missing roles that open outside the traditional recruiting calendar.
Are customer success specialist internships paid?
Most professional customer success specialist internships in the United States are paid. Compensation varies by company size, industry, and location, so there's no single standard. Where an employer discloses pay, you'll see it in the listing. Unpaid internships do exist, particularly at smaller organizations, but they're the exception at companies running structured programs.
What should a customer success specialist internship resume include?
Lead with two or three complete, documented projects rather than work history. For customer success specialist candidates, the most useful proof is a case study, a client onboarding scenario you designed, or a churn-analysis project, with the tools you used and a link or attachment where a recruiter can review the work. Add relevant coursework in areas like business communication, CRM platforms, or data analysis, and keep the whole document to one page.
Are there remote customer success specialist internships?
Yes. Remote and hybrid roles make up 82% of the customer success specialist internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from across the country, so apply early once you decide remote works for your situation. Use the work-type filter to see only remote or hybrid listings and avoid sorting through roles you can't take.
What is a customer success associate program internship?
Some larger technology and SaaS companies run structured customer success associate programs, cohort-based pipelines designed specifically for people new to the field. These programs pair interns with cross-functional teams, rotate them through onboarding, retention, and expansion workflows, and recruit well ahead of the summer start date. Spots are competitive and fill in the first recruiting wave, so identify which companies run them and apply as soon as the application window opens.
Can international students get customer success specialist internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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