Customer Support Jobs in Ohio
Customer Support jobs in Ohio are open across Columbus, Cincinnati, and Cleveland and other Ohio metros, with employers like State Farm, AutoZone, and Starbucks hiring at every experience level. Find a role that fits below and apply directly.
Find Customer Support JobsOverview
Showing 5 of 4,954+ Customer Support jobs
INTRODUCTION
CBTS is hiring a Customer Support Engineer for immediate on-site need to support facility service operations for the business. This role plays a critical part in keeping service requests organized, accurate, and running efficiently. The candidate will be expected to begin the position in July.
ROLE
The Customer Support Associate provides operational and administrative support for facility service requests. This role manages the full work order lifecycle—intake, creation, tracking, and closure—while ensuring accurate documentation and timely service delivery.
KEY DUTIES
Work Order Management:
- Process incoming service requests via inboxes and systems
- Create, update, and track work orders
- Maintain accurate notes and ensure timely closure
Vendor & Stakeholder Coordination:
- Partner with Account Executives and internal teams on scheduling and completion
- Follow up on service updates and escalate issues when needed
Operational Support:
- Review and route requests appropriately
- Ensure adherence to processes and service standards
- Support visibility into work order status and activity
Administrative:
- Document all communications and updates in systems
- Maintain accurate service records and assist with general admin tasks
BASIC QUALIFICATIONS
- 1–2 years in admin, operations, service coordination, or customer support
- Experience with ticketing/work order systems preferred
- Strong organization, attention to detail, and multitasking skills
- Professional communication skills (written and verbal)
- Ability to follow processes and work in a fast-paced environment
- Proficiency with email and standard office tools
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
INTRODUCTION
CBTS is hiring a Customer Support Engineer for immediate on-site need to support facility service operations for the business. This role plays a critical part in keeping service requests organized, accurate, and running efficiently. The candidate will be expected to begin the position in July.
ROLE
The Customer Support Associate provides operational and administrative support for facility service requests. This role manages the full work order lifecycle—intake, creation, tracking, and closure—while ensuring accurate documentation and timely service delivery.
KEY DUTIES
Work Order Management:
- Process incoming service requests via inboxes and systems
- Create, update, and track work orders
- Maintain accurate notes and ensure timely closure
Vendor & Stakeholder Coordination:
- Partner with Account Executives and internal teams on scheduling and completion
- Follow up on service updates and escalate issues when needed
Operational Support:
- Review and route requests appropriately
- Ensure adherence to processes and service standards
- Support visibility into work order status and activity
Administrative:
- Document all communications and updates in systems
- Maintain accurate service records and assist with general admin tasks
BASIC QUALIFICATIONS
- 1–2 years in admin, operations, service coordination, or customer support
- Experience with ticketing/work order systems preferred
- Strong organization, attention to detail, and multitasking skills
- Professional communication skills (written and verbal)
- Ability to follow processes and work in a fast-paced environment
- Proficiency with email and standard office tools
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
See All 4,954+ Customer Support Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Customer Support JobsCustomer Support Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Support Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- State Farm399
- AutoZone392
- Starbucks233
- Walgreens215
- CVS Health211
Top Industries Hiring
- Retail1,026
- Food & Beverage641
- Healthcare & Medical Services530
- Insurance523
- Automotive497
What Ohio Employers Look For
The qualifications that appear most often in customer support jobs across Ohio.
- 1-2 years of customer-facing experience in a support, retail, or call center environment
- Proficiency with a support platform such as Zendesk, Salesforce Service Cloud, or Freshdesk
- Strong written and verbal communication skills with demonstrated ability to de-escalate
- Ability to manage multiple open tickets or chat sessions simultaneously under volume
- High school diploma or equivalent, with a bachelor's degree preferred for senior roles
- Familiarity with CRM tools and basic order management or billing systems
Customer Support Jobs in Ohio: Frequently Asked Questions
How many customer support jobs are there in Ohio?
There are 4,954+ customer support openings in Ohio on Migrate Mate as of June 2026, with the most roles in Columbus, Cincinnati, and Cleveland. New positions post regularly as employers across Ohio hire.
How much do customer supports make in Ohio?
Customer supports in Ohio earn a median of about $45,610 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,340 for the lowest 10% to over $63,210 for the top 10%. Pay rises with experience, specialty, and employer.
Which Ohio cities have the most customer support jobs?
Columbus, Cincinnati, and Cleveland have the most customer support openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire customer supports in Ohio?
Employers hiring customer supports in Ohio include State Farm, AutoZone, and Starbucks, based on current listings on Migrate Mate as of June 2026.
Are there remote customer support jobs in Ohio?
Yes. About 5% of customer support openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for customer support jobs in Ohio?
You can apply to customer support jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 4,954+ Customer Support Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Customer Support Jobs