Senior Level Delivery Manager Jobs
Senior level delivery manager jobs place experienced professionals in charge of delivery strategy, program outcomes, and the cross-functional teams that execute at scale. Roles cover 38% remote and hybrid settings across Consulting & Professional Services, Technology & Software, and Electronics & Hardware, with employers like Westwood Professional Services, WSP, and Amazon hiring at this level now.
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INTRODUCTION
Delivery Manager Seattle WA
ABOUT THE ROLE
Seeking a seasoned Delivery Manager with deep Healthcare Payer expertise and strong experience in the TriZetto FACETS platform to lead large-scale delivery portfolios spanning application development, production operations, maintenance, modernization, and support services. The ideal candidate will have a proven track record of managing outcome-based and SLA-driven engagements, leading cross-functional delivery teams, driving operational excellence, and building strong client relationships. This role requires strategic leadership, delivery governance, financial oversight, stakeholder management, and the ability to transform complex business requirements into successful technology outcomes.
ROLE AND RESPONSIBILITIES
- Lead large Healthcare Payer delivery portfolios encompassing development, maintenance, production support, and operational services.
- Own end-to-end delivery accountability, ensuring successful execution against business objectives, service commitments, and contractual obligations.
- Manage outcome-based and SLA-driven engagements with a focus on quality, productivity, customer satisfaction, and continuous improvement.
- Provide leadership across multiple delivery streams including FACETS implementations, enhancements, upgrades, application modernization, and managed services.
- Drive portfolio planning, resource management, capacity planning, budgeting, forecasting, and financial governance.
- Establish delivery governance frameworks, KPIs, operational metrics, and executive reporting mechanisms.
- Build trusted relationships with client executives, business leaders, and key stakeholders.
- Manage delivery risks, escalations, dependencies, and issue resolution across complex programs.
- Lead geographically distributed teams across onshore, offshore, and vendor organizations.
- Ensure adherence to delivery standards, compliance requirements, and organizational governance processes.
- Drive automation, operational efficiencies, and continuous service improvements across the portfolio.
- Support strategic planning, transformation initiatives, and roadmap execution.
BASIC QUALIFICATIONS
Experience:
- 15+ years of IT industry experience.
- Extensive experience managing large-scale delivery portfolios in Healthcare Payer organizations.
- Proven experience leading development, maintenance, production support, and managed services engagements.
- Demonstrated success managing multi-million-dollar programs and complex enterprise initiatives.
- Experience leading large distributed teams across multiple locations and time zones.
Required Skills:
- Strong Healthcare Payer domain expertise.
- Hands-on experience with the TriZetto FACETS platform and core payer operations.
- Solid understanding of claims processing, membership & enrollment, billing & premium management, provider management, and network management.
- Experience managing application development programs, production support services, AMS, and managed services engagements.
- Experience with FACETS implementation & upgrade programs and digital transformation initiatives.
- Strong client relationship and stakeholder management skills.
- Experience managing outcome-based and SLA-driven service delivery models.
- Expertise in delivery governance, operational excellence, financial management, and portfolio management.
- Excellent communication, leadership, negotiation, and executive presentation skills.
- Experience with Agile, Waterfall, and Hybrid delivery methodologies.
PREFERRED QUALIFICATIONS
- PMP, PgMP, SAFe, or equivalent project/program management certifications.
- ITIL certification and managed services experience.
- Experience driving healthcare transformation and modernization initiatives.
- Familiarity with tools such as Jira, Azure DevOps, ServiceNow, and reporting platforms.
Key Competencies
- Delivery & Portfolio Management
- Healthcare Payer Leadership
- FACETS Platform Expertise
- Operational Excellence
- Managed Services Delivery
- SLA & Outcome-Based Engagement Management
- Financial & Resource Management
- Executive Stakeholder Management
- Risk & Escalation Management
- Strategic Planning & Transformation
- Client Relationship Management
- Team Leadership & Talent Development
Join a leadership team responsible for delivering mission-critical healthcare technology solutions that support millions of members, providers, and healthcare transactions. This role offers the opportunity to lead strategic FACETS programs, drive large-scale transformation initiatives, and shape the future of healthcare technology delivery within a dynamic and innovative environment.
INTRODUCTION
Delivery Manager Seattle WA
ABOUT THE ROLE
Seeking a seasoned Delivery Manager with deep Healthcare Payer expertise and strong experience in the TriZetto FACETS platform to lead large-scale delivery portfolios spanning application development, production operations, maintenance, modernization, and support services. The ideal candidate will have a proven track record of managing outcome-based and SLA-driven engagements, leading cross-functional delivery teams, driving operational excellence, and building strong client relationships. This role requires strategic leadership, delivery governance, financial oversight, stakeholder management, and the ability to transform complex business requirements into successful technology outcomes.
ROLE AND RESPONSIBILITIES
- Lead large Healthcare Payer delivery portfolios encompassing development, maintenance, production support, and operational services.
- Own end-to-end delivery accountability, ensuring successful execution against business objectives, service commitments, and contractual obligations.
- Manage outcome-based and SLA-driven engagements with a focus on quality, productivity, customer satisfaction, and continuous improvement.
- Provide leadership across multiple delivery streams including FACETS implementations, enhancements, upgrades, application modernization, and managed services.
- Drive portfolio planning, resource management, capacity planning, budgeting, forecasting, and financial governance.
- Establish delivery governance frameworks, KPIs, operational metrics, and executive reporting mechanisms.
- Build trusted relationships with client executives, business leaders, and key stakeholders.
- Manage delivery risks, escalations, dependencies, and issue resolution across complex programs.
- Lead geographically distributed teams across onshore, offshore, and vendor organizations.
- Ensure adherence to delivery standards, compliance requirements, and organizational governance processes.
- Drive automation, operational efficiencies, and continuous service improvements across the portfolio.
- Support strategic planning, transformation initiatives, and roadmap execution.
BASIC QUALIFICATIONS
Experience:
- 15+ years of IT industry experience.
- Extensive experience managing large-scale delivery portfolios in Healthcare Payer organizations.
- Proven experience leading development, maintenance, production support, and managed services engagements.
- Demonstrated success managing multi-million-dollar programs and complex enterprise initiatives.
- Experience leading large distributed teams across multiple locations and time zones.
Required Skills:
- Strong Healthcare Payer domain expertise.
- Hands-on experience with the TriZetto FACETS platform and core payer operations.
- Solid understanding of claims processing, membership & enrollment, billing & premium management, provider management, and network management.
- Experience managing application development programs, production support services, AMS, and managed services engagements.
- Experience with FACETS implementation & upgrade programs and digital transformation initiatives.
- Strong client relationship and stakeholder management skills.
- Experience managing outcome-based and SLA-driven service delivery models.
- Expertise in delivery governance, operational excellence, financial management, and portfolio management.
- Excellent communication, leadership, negotiation, and executive presentation skills.
- Experience with Agile, Waterfall, and Hybrid delivery methodologies.
PREFERRED QUALIFICATIONS
- PMP, PgMP, SAFe, or equivalent project/program management certifications.
- ITIL certification and managed services experience.
- Experience driving healthcare transformation and modernization initiatives.
- Familiarity with tools such as Jira, Azure DevOps, ServiceNow, and reporting platforms.
Key Competencies
- Delivery & Portfolio Management
- Healthcare Payer Leadership
- FACETS Platform Expertise
- Operational Excellence
- Managed Services Delivery
- SLA & Outcome-Based Engagement Management
- Financial & Resource Management
- Executive Stakeholder Management
- Risk & Escalation Management
- Strategic Planning & Transformation
- Client Relationship Management
- Team Leadership & Talent Development
Join a leadership team responsible for delivering mission-critical healthcare technology solutions that support millions of members, providers, and healthcare transactions. This role offers the opportunity to lead strategic FACETS programs, drive large-scale transformation initiatives, and shape the future of healthcare technology delivery within a dynamic and innovative environment.
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Who's Hiring
Top Industries Hiring
- Consulting & Professional Services16
- Technology & Software10
- Electronics & Hardware2
- Construction & Real Estate2
- Banking & Financial Services2
Senior Level Delivery Manager Jobs: Frequently Asked Questions
How do I get a senior level delivery manager job?
Senior level delivery manager roles go to candidates who demonstrate ownership of complex, multi-stakeholder programs from initiation through delivery. Employers at this level want evidence of having set delivery strategy, resolved escalations, and improved team performance over time. Highlight the measurable outcomes you drove, the methodologies you led, and any experience coaching or developing other delivery professionals on your team.
Which companies hire senior level delivery managers?
Companies hiring senior level delivery managers right now include Westwood Professional Services, WSP, and Amazon, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a mix of large enterprises with mature delivery functions, growth-stage technology companies scaling their program operations, and professional services firms managing complex client engagements.
Are there remote senior level delivery manager jobs?
Yes, though availability varies by employer and industry. About 38% of senior level delivery manager openings are remote or hybrid as of November 2026, reflecting the role's reliance on coordination and communication skills that translate well to distributed environments. Fully on-site roles still exist, particularly in highly regulated sectors or organizations with co-located delivery teams.
What makes a delivery manager role senior level?
Senior level delivery manager roles involve owning the delivery function rather than executing within it. That means setting standards and processes across programs, making judgment calls on scope, risk, and resourcing, and being accountable for outcomes at an organizational level. It also includes mentoring other delivery managers or leads and influencing stakeholders well beyond the immediate project team.
Which industries hire the most senior level delivery managers?
Senior Level delivery manager roles concentrate in Consulting & Professional Services, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run large, complex programs that require experienced leaders who can manage risk, align stakeholders, and sustain delivery quality across long-term engagements.