Director Of Client Experience Jobs in Alaska
Director Of Client Experience jobs in Alaska concentrate in healthcare systems, financial services, and the state's expanding tourism and hospitality sector, with demand across both senior leadership and mid-level management roles. Anchorage, Fairbanks, and Juneau account for the largest share of openings, and established employers such as Providence Alaska Medical Center, Alaska Airlines, and Premera Blue Cross of Alaska are among the most consistent hirers of this role. Customer journey strategy, cross-functional team leadership, and digital service transformation are the specialties drawing the most interest from Alaska employers right now. See the openings below and apply to the ones that match your experience.
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Showing 5 of 9+ Director Of Client Experience jobs
Base salary range: $65,000 - $83,000 **base salary may vary based on geographical area and candidate's experience (Prefer to be located in one of our established offices: Anchorage, AK; Tempe, AZ; Golden, CO, but will consider remote work)
Job Summary
The HR Generalist position is responsible for promoting the Bristol brand through recruitment, onboarding, benefit administration, compensation, reporting and conducting department audits. This position resolves benefit-related problems and ensures effective use of plans and positive employee relations for multiple business lines in geographically dispersed locations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.
Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.
Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.
Essential Functions
- This position will have a primary focus on the recruitment needs of our key business lines, specifically vertical construction.
- Lead the recruiting effort through oversite of the recruitment process life cycle, including but not limited to: review/revise job descriptions, create job listing ensuring state compliance for job postings, assist with screening candidates for hiring manager review, coordinate interview schedules, conduct phone screens as needed, working with third party vendors on niche skillset positions when necessary, disposition of applicants and closing of job postings after position is filled or deemed no longer needed.
- Maintain and provide guidance to internal customers regarding compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies and practices to maintain compliance.
- Collaborate with departmental managers on staffing and workforce planning to ensure business continuity.
- Track status of candidates in HRIS and respond with follow-up correspondence at the end of the recruiting process.
- Responsible for overseeing the drug testing, background checks and motor vehicle report for new hires and review findings to ensure compliance with company policy.
- Assist new hires with onboarding, ensuring all required forms are completed, I-9 compliance, providing benefit information/resources to new employees who are benefit eligible.
- Assist with processing leave requests including, but not limited to, FMLA, STD, LTD, personal leave and state leave programs.
- Provides customer service functions by answering employee requests and questions.
- Assists with processing of terminations.
- Initiates the exit interview process for terminating employees.
- Assist with the annual ToPS (Total Performance Suite) process
- Maintains personnel file data integrity by filing documents into appropriate employee files and subfolders.
- Process employee eligibility verifications by online forms, mail or verbal, ensuring proper authorization is received and filed in the appropriate personnel folder
- Assist or prepare correspondence as requested.
- Other duties as assigned.
Competencies
- Skilled in verbal and written communication.
- Skilled in interpersonal and customer service.
- Skilled in organization.
- Ability to be detail oriented.
- Knowledge of human resource principles, practices, and procedures.
- Skilled in time management.
- Ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Skilled with Microsoft Office Suite or related software.
Required Education and Experience
- Bachelor's degree in human resources or related field and/or equivalent experience.
- Minimum 3 years’ human resources experience required supporting customers in multiple states and time zones.
- Previous recruiting experience, preferably in government contracting and/or construction.
- Valid driver’s license.
Preferred Education and Experience
- SHRM-CP/SHRM-SCP or ability to obtain and maintain certification within 3 years of start date.
- Experience in government contracting, the construction industry and a multi-company environment.
- Experience with Alaska Native Corporations.
- Proficiency in UKG Pro software.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Position is primarily based in an office environment, with occasional exposure to varying noise levels that may require clear and auditable communication.
- Position may involve working in conditions that require prolonged periods of sitting, frequent use of computers and office equipment and collaboration in shared workspaces.
- Position will involve exposure to standard office equipment factors such as printer toner, paper dust, artificial lighting, and temperature variations due to air conditioning or heating systems.
- Position requires close visual focus for tasks such as operating a computer, reviewing documents and performing detailed analytical work.
Physical Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
- Hearing: must be able to hear audible safety alarms.
- Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
- Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Benefits
Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.
Equal Opportunity Employer Statement
Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.
Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.
Disclaimer
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Base salary range: $65,000 - $83,000 **base salary may vary based on geographical area and candidate's experience (Prefer to be located in one of our established offices: Anchorage, AK; Tempe, AZ; Golden, CO, but will consider remote work)
Job Summary
The HR Generalist position is responsible for promoting the Bristol brand through recruitment, onboarding, benefit administration, compensation, reporting and conducting department audits. This position resolves benefit-related problems and ensures effective use of plans and positive employee relations for multiple business lines in geographically dispersed locations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.
Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.
Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.
Essential Functions
- This position will have a primary focus on the recruitment needs of our key business lines, specifically vertical construction.
- Lead the recruiting effort through oversite of the recruitment process life cycle, including but not limited to: review/revise job descriptions, create job listing ensuring state compliance for job postings, assist with screening candidates for hiring manager review, coordinate interview schedules, conduct phone screens as needed, working with third party vendors on niche skillset positions when necessary, disposition of applicants and closing of job postings after position is filled or deemed no longer needed.
- Maintain and provide guidance to internal customers regarding compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies and practices to maintain compliance.
- Collaborate with departmental managers on staffing and workforce planning to ensure business continuity.
- Track status of candidates in HRIS and respond with follow-up correspondence at the end of the recruiting process.
- Responsible for overseeing the drug testing, background checks and motor vehicle report for new hires and review findings to ensure compliance with company policy.
- Assist new hires with onboarding, ensuring all required forms are completed, I-9 compliance, providing benefit information/resources to new employees who are benefit eligible.
- Assist with processing leave requests including, but not limited to, FMLA, STD, LTD, personal leave and state leave programs.
- Provides customer service functions by answering employee requests and questions.
- Assists with processing of terminations.
- Initiates the exit interview process for terminating employees.
- Assist with the annual ToPS (Total Performance Suite) process
- Maintains personnel file data integrity by filing documents into appropriate employee files and subfolders.
- Process employee eligibility verifications by online forms, mail or verbal, ensuring proper authorization is received and filed in the appropriate personnel folder
- Assist or prepare correspondence as requested.
- Other duties as assigned.
Competencies
- Skilled in verbal and written communication.
- Skilled in interpersonal and customer service.
- Skilled in organization.
- Ability to be detail oriented.
- Knowledge of human resource principles, practices, and procedures.
- Skilled in time management.
- Ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Skilled with Microsoft Office Suite or related software.
Required Education and Experience
- Bachelor's degree in human resources or related field and/or equivalent experience.
- Minimum 3 years’ human resources experience required supporting customers in multiple states and time zones.
- Previous recruiting experience, preferably in government contracting and/or construction.
- Valid driver’s license.
Preferred Education and Experience
- SHRM-CP/SHRM-SCP or ability to obtain and maintain certification within 3 years of start date.
- Experience in government contracting, the construction industry and a multi-company environment.
- Experience with Alaska Native Corporations.
- Proficiency in UKG Pro software.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Position is primarily based in an office environment, with occasional exposure to varying noise levels that may require clear and auditable communication.
- Position may involve working in conditions that require prolonged periods of sitting, frequent use of computers and office equipment and collaboration in shared workspaces.
- Position will involve exposure to standard office equipment factors such as printer toner, paper dust, artificial lighting, and temperature variations due to air conditioning or heating systems.
- Position requires close visual focus for tasks such as operating a computer, reviewing documents and performing detailed analytical work.
Physical Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
- Hearing: must be able to hear audible safety alarms.
- Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
- Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Benefits
Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.
Equal Opportunity Employer Statement
Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.
Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.
Disclaimer
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 9 Director Of Client Experience Jobs in Alaska
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Find JobsDirector Of Client Experience Jobs by City in Alaska
Where Alaska roles are concentrated, by current openings.
Director Of Client Experience Job Market in Alaska
A snapshot from current Alaska openings, updated as new roles post.
Who's Hiring
What Alaska Employers Look For
The qualifications that appear most often in director of client experience jobs across Alaska.
- Bachelor's degree in business, communications, marketing, or a related field required
- Five or more years of progressive experience in client services or customer experience roles
- Demonstrated leadership of cross-functional teams across service delivery and operations
- Proven ability to develop and execute client experience strategies aligned to business goals
- Proficiency with CRM platforms and customer feedback or analytics tools
- Strong communication and stakeholder management skills across executive and frontline levels
Director Of Client Experience Jobs in Alaska: Frequently Asked Questions
How do you become a director of client experience in Alaska?
Most Alaska employers require a bachelor's degree in business, marketing, or communications paired with several years of progressively senior customer experience or client services work. There is no state-issued license specific to this role in Alaska, so advancement depends on building a record of managing service teams, improving retention metrics, and leading cross-functional initiatives. Earning credentials such as the Certified Customer Experience Professional designation strengthens a candidacy considerably with Alaska's larger healthcare and financial services employers.
Which companies hire director of client experiences in Alaska?
Employers hiring director of client experiences in Alaska right now include CVS Health, Nortech, and Worley, based on current listings on Migrate Mate as of July 2026. Alaska's healthcare systems, regional banks, and hospitality and tourism operators tend to hire this role most consistently given the premium those industries place on long-term client retention.
Which Alaska cities have the most director of client experience jobs?
Anchorage, Alaska, and Juneau hold the most director of client experience openings in Alaska. Anchorage drives the majority of demand as the state's commercial center, home to its largest healthcare systems, financial institutions, and corporate headquarters, while Fairbanks and Juneau contribute openings through regional healthcare, government-adjacent services, and the hospitality operations that serve those communities.
Are there remote director of client experience jobs in Alaska?
Yes, and the role is reasonably well suited to remote work given its strategic and communicative nature. About 43% of director of client experience openings tied to Alaska are remote or hybrid as of July 2026, reflecting demand from employers comfortable with distributed leadership. The parts of the role focused on data analysis, executive reporting, and policy development tend to be the most remote-eligible, while team coaching and cross-department alignment often require periodic in-person presence.
How can I get hired as a director of client experience in Alaska with little or no experience?
The most realistic entry path is moving into a customer success manager or client services coordinator role at one of Alaska's larger healthcare systems or financial services employers, then building toward the director level from there. Providence Alaska Medical Center and Premera Blue Cross regularly hire into client-facing operational roles that develop the skills this position demands. Completing a Certified Customer Experience Professional program and building a portfolio of measurable service improvement work gives candidates without a long management history a competitive edge in Alaska's tight leadership market.
Where can I find and apply to director of client experience jobs in Alaska?
You can find and apply to director of client experience jobs in Alaska on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience level and location preferences, then apply directly to the ones that fit.
See All 9 Director Of Client Experience Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
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