Director of Front Office Jobs
Director of Front Office jobs are open across hotels, resorts, and hospitality groups at every level from assistant director to vice president, with specializations in rooms division management, guest services leadership, and revenue-driven operations. Find a role that fits below and apply directly.
Find Director of Front Office JobsOverview
Showing 5 of 12+ Director of Front Office jobs
Salary: $90,000 + 10% bonus
Location: Miami Beach, FL
Relo: No
Luxury hotel on Miami Beach is looking to add a Director of Front Office to join their team!
Requirements
- Luxury Hotel Experience – MUST. Minimum 5 years of progressive front office leadership experience, preferably within a luxury, lifestyle, or 5-star hotel environment.
- Strong Rooms Division Operations. Extensive experience overseeing Front Desk, Guest Services, Concierge, Bell/Valet, and VIP arrivals, ensuring seamless daily operations.
- Leadership & Team Development. Proven ability to recruit, train, and develop high-performing front office teams while maintaining exceptional luxury service standards.
- Financial & Operational Management. Strong understanding of departmental budgets, labor management, room inventory, occupancy, ADR, RevPAR, and hotel PMS systems such as Opera.
- Elevated Guest Experience. Experience managing high-profile/VIP clientele, personalized guest services, complex guest recovery, and Forbes-level luxury hospitality standards.
Pay: $90,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary: $90,000 + 10% bonus
Location: Miami Beach, FL
Relo: No
Luxury hotel on Miami Beach is looking to add a Director of Front Office to join their team!
Requirements
- Luxury Hotel Experience – MUST. Minimum 5 years of progressive front office leadership experience, preferably within a luxury, lifestyle, or 5-star hotel environment.
- Strong Rooms Division Operations. Extensive experience overseeing Front Desk, Guest Services, Concierge, Bell/Valet, and VIP arrivals, ensuring seamless daily operations.
- Leadership & Team Development. Proven ability to recruit, train, and develop high-performing front office teams while maintaining exceptional luxury service standards.
- Financial & Operational Management. Strong understanding of departmental budgets, labor management, room inventory, occupancy, ADR, RevPAR, and hotel PMS systems such as Opera.
- Elevated Guest Experience. Experience managing high-profile/VIP clientele, personalized guest services, complex guest recovery, and Forbes-level luxury hospitality standards.
Pay: $90,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
See All 12 Director of Front Office Jobs
Find roles that match your experience and apply in just a few clicks.
Find Director of Front Office JobsDirector of Front Office Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of front office jobs.
- Five or more years of progressive front office or rooms division management experience in hospitality
- Proficiency with property management systems such as Opera, Maestro, or equivalent platforms
- Demonstrated ability to lead and develop front desk, concierge, and guest services teams
- Experience managing departmental budgets, labor costs, and revenue-per-available-room performance
- Strong knowledge of yield management, rate strategy, and reservation system operations
- Bachelor's degree in hospitality management, business administration, or a related field preferred
Tips for Your Director of Front Office Job Search
Tailor your resume to rooms division metrics
Hiring managers for director of front office roles want to see occupancy rates, guest satisfaction scores, and check-in volume you managed, not just job duties. Pull those numbers from your past properties and put them in your bullets.
Highlight your PMS software experience clearly
Property management systems like Opera, Maestro, or Fosse come up in nearly every director of front office posting. List the specific platforms you've used and the scale of operations you ran on each one so recruiters don't have to guess.
Target postings by property type and star rating
A luxury resort directorship and a select-service hotel role have very different expectations. Filter your search by brand tier and property size to match your background and avoid wasting time on openings where your experience won't translate.
Apply early to roles that fit
Migrate Mate lists director of front office openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Expect interviewers to walk you through a difficult guest escalation, an overbooking situation, or a staff performance issue. Have two or three specific stories ready that show how you resolved operational problems while protecting the guest experience.
Negotiate by referencing comp set benchmarks
When discussing compensation, anchor to market data for comparable properties in that city rather than your current salary. Knowing what directors earn at hotels of similar size and brand positioning in that market gives you a credible, defensible number.
Director of Front Office Jobs: Frequently Asked Questions
Which companies are hiring the most director of front offices?
The companies hiring the most director of front offices right now include Marriott International, Hilton, and 1 Hotels, with the largest share of openings in Florida, New York, and California, based on current listings on Migrate Mate as of November 2026. Full-service hotels and resort properties account for the majority of active postings.
How many director of front office jobs are remote?
About 0% of director of front office openings are fully remote or hybrid as of November 2026, reflecting the on-site nature of most hospitality operations. The sub-areas most likely to offer any remote flexibility include corporate rooms division roles at hotel management companies and regional operations oversight positions, rather than property-level director roles.
How do you become a director of front office?
Start in a front desk agent or guest services coordinator role to build foundational knowledge of property management systems and check-in operations. Move into a supervisory or assistant manager position to gain scheduling, coaching, and complaint-resolution experience. Progress to front office manager at a full-service or upscale property, then position yourself for a director role by demonstrating measurable improvements in guest satisfaction scores and labor efficiency.
Can you get a director of front office job with limited management experience?
Breaking in without direct management experience is possible if you've built deep operational knowledge as a front office supervisor or lead agent at a full-service property. Employers at extended-stay or select-service hotels sometimes hire strong supervisors into director roles if the property is smaller. Certifications from the American Hotel and Lodging Educational Institute, such as the Certified Hospitality Supervisor credential, can strengthen your candidacy when formal management titles are thin on your resume.
What does the director of front office interview process look like?
Most hiring processes start with a phone or video screen with the human resources manager, followed by a panel interview with the general manager and department heads. Expect at least one round focused entirely on scenario-based questions covering overbookings, guest escalations, and team performance issues. Some full-service and luxury properties add a property tour and a final meeting with ownership or asset management before extending an offer.
Where can I find and apply to director of front office jobs?
You can find and apply to director of front office jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover hotel brands, independent properties, and hospitality management companies of all sizes. Find the roles that match your background and apply directly to each listing from the page.
See All 12 Director of Front Office Jobs
Find roles that match your experience and apply in just a few clicks.
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