Hotel Receptionist Jobs
Hotel Receptionist jobs are open across full-service hotels, boutique properties, resorts, and extended-stay brands, from entry-level front desk roles to lead and senior receptionist positions, with specializations in guest services, night audit, and concierge support. Scan the live roles below and apply to whichever ones fit.
Find Hotel Receptionist JobsOverview
Showing 5 of 28+ Hotel Receptionist jobs
Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return.
Let’s start off with the most important part - what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Hourly pay DOE
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
"People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What Success Looks Like:
Your Impact
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards.
- Be knowledgeable and proficient with the property management system.
- Operate the PBX and Radio paging system according to procedures.
- Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property.
- Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives.
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed.
- Conduct adequate follow-up with both guest and fellow team members.
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest.
- Previous hospitality or customer service experience preferred.
- Previous experience in cash handling & computerized Point of Sale system preferred.
- Strong written and verbal communication skills required
Where you'll work:
Hotel McCall
A historic gem in downtown McCall, this 1904 inn overlooks scenic Payette Lake. Lovingly rebuilt and renovated over the decades, Hotel McCall preserves its old-west charm while serving as the cultural heart of the town.
Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return.
Let’s start off with the most important part - what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Hourly pay DOE
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
"People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What Success Looks Like:
Your Impact
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards.
- Be knowledgeable and proficient with the property management system.
- Operate the PBX and Radio paging system according to procedures.
- Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property.
- Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives.
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed.
- Conduct adequate follow-up with both guest and fellow team members.
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest.
- Previous hospitality or customer service experience preferred.
- Previous experience in cash handling & computerized Point of Sale system preferred.
- Strong written and verbal communication skills required
Where you'll work:
Hotel McCall
A historic gem in downtown McCall, this 1904 inn overlooks scenic Payette Lake. Lovingly rebuilt and renovated over the decades, Hotel McCall preserves its old-west charm while serving as the cultural heart of the town.
See All 28 Hotel Receptionist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Hotel Receptionist JobsHotel Receptionist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in hotel receptionist jobs.
- High school diploma or equivalent required by most employers
- Experience with property management systems such as Opera or Maestro
- Strong verbal communication and guest-facing customer service skills
- Ability to work rotating shifts including nights, weekends, and holidays
- Basic cash handling and point-of-sale transaction experience
- Multilingual ability preferred at international or resort properties
Tips for Your Hotel Receptionist Job Search
Tailor your resume to front desk skills
Highlight property management system experience by name, such as Opera, Maestro, or Cloudbeds. Hiring managers scan for these tools immediately. Generic phrases like 'computer proficient' won't get you past the first read.
Apply early to roles that fit
Migrate Mate lists hotel receptionist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target openings by property type
Filter for the property category you want, whether full-service, boutique, or resort. Each has a different pace and guest profile. Matching your resume's examples to that property type signals you understand the role before the interview.
Prepare for scenario-based interview questions
Hotel receptionist interviews almost always include a scenario: an overbooked night, an angry guest, or a no-show reservation. Write out two or three real or practice examples before you go in, so your answers are specific and not vague.
Get a hospitality certification before applying
The American Hotel and Lodging Educational Institute offers a Certified Guest Service Professional credential. It's short, low-cost, and signals commitment to hospitality employers, especially useful when your work history is thin.
Follow up within three days of applying
Hotel properties often post roles when they urgently need coverage. A brief, professional follow-up email to the front office manager, not HR, can move your application to the top of a stack that's being reviewed the same week.
Hotel Receptionist Jobs: Frequently Asked Questions
Which companies are hiring the most hotel receptionists?
The companies hiring the most hotel receptionists right now include Comfort Inn by Choice Hotels, Even Hotel, and U.S.R.E., with the largest share of openings in New York, Texas, and Ohio, based on current listings on Migrate Mate as of November 2026. Volume shifts seasonally, so checking back monthly gives you a more accurate picture of where demand is highest.
How many hotel receptionist jobs are remote?
About 0% of hotel receptionist openings are fully remote or hybrid as of November 2026, reflecting the guest-facing nature of most front desk roles. The sub-areas most likely to offer remote or hybrid arrangements include reservations coordination, virtual concierge services, and administrative support roles within larger hotel management companies.
How do you become a hotel receptionist?
Start by earning a high school diploma, then gain customer service experience in any guest-facing role such as retail or food service. Learn at least one property management system, either through a hospitality program or free trials. Apply to entry-level front desk positions at smaller independent properties, which tend to train more on the job than large chains do.
Can you get hired as a hotel receptionist with no experience?
Yes, many hotel properties will hire candidates with no direct front desk experience if they have strong customer service skills from another field. Retail, food service, and call center backgrounds transfer well. Getting a short guest service certification from a recognized hospitality association strengthens your application significantly when your hotel experience is limited.
What does the hotel receptionist interview process look like?
Most hotel receptionist interviews involve a phone screen with HR or a front office manager, followed by an in-person interview that includes scenario questions about handling difficult guests or high-pressure situations. Some properties conduct a brief role-play exercise at the desk. Larger hotel groups may add a second round with a department head before making an offer.
Where can I find and apply to hotel receptionist jobs?
You can find and apply to hotel receptionist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and preferred property type, then apply directly to each listing that fits your situation.
See All 28 Hotel Receptionist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Hotel Receptionist Jobs