Distribution Center Manager Jobs in Massachusetts

Category: Professional and Management

Department: Storeroom

Job Type: Full time

Union Name: Non Union

Work Schedule: Day

Length Of Shift(s) In Hours: 8

Shift Details: 7:30AM-4:00PM

Hours/Week: 40

Weekend Requirements: Yes

Holiday Requirements: Yes

On Call Requirements: Yes

The Storeroom Department oversees inventory, receiving, mail, couriers, and warehouse operations, ensuring accurate supply distribution and efficient service across sites. It manages staff, maintains records, enforces safety standards, and coordinates vendor relations to support hospital needs.

The Storeroom & Logistics Manager is responsible for planning, directing, and coordinating the daily operations of the Storeroom, Receiving, Network Mail, Courier Services, Copy Center, and Warehouse functions. This position ensures the efficient receipt, storage, inventory control, distribution, and delivery of materials and supplies throughout the healthcare network while maintaining compliance with organizational policies, regulatory requirements, and quality standards. The Manager oversees personnel, inventory management systems, supply chain operations, off-site storage facilities, and system-wide logistics initiatives to ensure products and services are available where needed, when needed, and at the highest level of efficiency.

Essential Duties and Responsibilities:

Operations Management

• Direct and coordinate the daily operations of the Storeroom, Receiving, Network Mail, Courier Services, Copy Center, and Warehouse.
• Review all storeroom orders daily for accuracy prior to fulfillment and delivery.
• Ensure products and supplies are available in the right place at the right time through effective inventory management.
• Oversee receipt, storage, distribution, and accountability of all materials and supplies.
• Maintain inventory controls, stock levels, pricing updates, and inventory records.
• Monitor and expedite backorders while communicating status updates to stakeholders.
• Manage off-site storage facilities, including inventory monitoring, deliveries, and disposal activities.
• Coordinate group purchasing and prime vendor programs.
• Order and maintain all storeroom operating supplies.
• Review requisitions and inventory issue documentation for accuracy and compliance.
• Implement and maintain property management and inventory control systems integrated with the MediTech Materials Management Module.

Logistics & Distribution

• Manage and optimize courier services to improve routing efficiency, delivery performance, and cost effectiveness.
• Travel between multiple hospital and ambulatory sites to oversee supply chain operations and support departmental needs.
• Ensure efficient operation of the Network Mail System.
• Coordinate system-wide communication regarding recalls, backorders, product changes, and new item implementations.
• Participate in product evaluations and present new items to appropriate committees.
• Oversee supply room organization, maintenance, and improvement projects across all locations.

Leadership & Staff Management

• Supervise and direct the activities of Storeroom, Mail, Courier, and Warehouse personnel.
• Conduct interviews and recommend candidates for employment.
• Train, orient, and develop new employees.
• Conduct performance evaluations and provide ongoing coaching and development.
• Administer corrective action and disciplinary procedures in accordance with organizational policies.
• Monitor attendance, scheduling, and time-off requests.
• Conduct monthly staff meetings and maintain departmental communication.
• Establish and maintain job descriptions and departmental performance expectations.

Compliance & Safety

• Maintain a safe, clean, and organized work environment.
• Develop, implement, and update departmental policies and procedures.
• Ensure compliance with hospital policies, OSHA regulations, Joint Commission standards, and other applicable regulatory requirements.
• Provide Right-to-Know, MSDS, and hazardous material training.
• Coordinate continuing education and training programs for staff.
• Stay current on industry best practices, standards, and technologies through professional development activities.

Reporting & Administration

• Prepare and submit daily, weekly, monthly, and annual operational reports.
• Track and report departmental performance metrics, budget information, inventory activity, and open purchase orders.
• Attend management, support services, materials management, product evaluation, and other required meetings.
• Document departmental accomplishments, challenges, and priorities.
• Perform administrative and clerical duties related to departmental operations.
• Continuous Improvement Evaluate workflows and implement process improvements to increase efficiency and productivity.
• Lead system-wide inventory and logistics initiatives.
• Identify opportunities to reduce costs, improve service levels, and enhance operational performance.
• Support the development and implementation of network-wide storeroom and inventory management systems.

Qualifications

• Associate Degree in Business Management, Supply Chain Management, Healthcare Administration, Logistics, or a related field required. Bachelor's Degree preferred. Equivalent combination of education and relevant experience may be considered.
• Minimum of 3–5 years of progressively responsible experience in inventory management, materials management, warehouse operations, logistics, healthcare supply chain, or related operational leadership roles.
• Previous supervisory or management experience required.
• Experience with inventory management software and ERP systems preferred.
• Experience with MediTech Materials Management or similar healthcare materials management systems preferred.
• Excellent verbal and written communication skills. Ability to read and interpret policies, procedures, technical documents, and safety regulations.
• Ability to prepare reports, correspondence, and operational documentation. Strong analytical and problem-solving skills. Ability to interpret and analyze operational and inventory data.
• Proficiency with inventory control systems, Microsoft Office applications, and reporting tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of warehouse operations, logistics, purchasing, and inventory control practices.
• Understanding of OSHA, Joint Commission, and healthcare regulatory requirements.
• Ability to work collaboratively with all levels of the organization.
• Ability to travel regularly between multiple facilities and off-site locations.
• Ability to occasionally lift, move, and inspect inventory and supplies as needed.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.