Emergency Communications Dispatcher Jobs in Massachusetts
Emergency Communications Dispatcher jobs in Massachusetts are open across Boston, Burlington, and Weymouth and other Massachusetts metros, with employers like Boston Medical Center, Beth Israel Lahey Health, and Ethos Veterinary Health hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 98+ Emergency Communications Dispatcher jobs
Employment Type:
Full time
Shift:
12 Hour Night Shift
Location: Mercy Medical Center, Springfield, MA
Schedule: Full-Time | 36 Hours | 12 hour night shift. Flexible Start times between 7:00 PM - 7:00 AM. Every other weekend & holiday required
Description:
Emergency Department Technician (ED Tech)
About the Role
Mercy Medical Center is seeking a skilled and compassionate Emergency Department Technician (ED Tech) to join our fast-paced Emergency Department. In this vital role, you’ll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions.
Key Responsibilities
- Perform and document patient care activities in the Electronic Health Record (EHR).
- Provide basic nursing care including ADLs, vital signs, intake/output, weights, and specimen collection.
- Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation.
- Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.
- Troubleshoot equipment and care-related issues, identifying causes and implementing solutions.
- Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.
- Perform other duties as assigned by the Nurse Manager.
Qualifications
- High school diploma or GED required.
- CPR/BLS certification required (American Heart Association or American Red Cross).
- Completion of Assault Reduction Training required.
- Ability to pass background checks and drug screenings.
- Prior experience in emergency or acute care settings preferred.
Why Join Mercy Medical Center?
- Day One Benefits – Health, dental, vision, and more.
- Career Growth – Advancement opportunities within Trinity Health Of New England.
- Award-Winning Care – Be part of a team recognized for excellence in patient outcomes.
- Mission-Driven Culture – Rooted in compassion, service, and community impact.
Pay Range: $18.75 - $24.50
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
About Mercy Medical Center
Mercy Medical Center is a 182-bed acute care hospital in Springfield, MA, known for its commitment to high-quality, patient-centered care. Additional facilities include Mercy’s Rehabilitation Hospital and Brightside for Families and Children, offering outpatient counseling and family support services.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type:
Full time
Shift:
12 Hour Night Shift
Location: Mercy Medical Center, Springfield, MA
Schedule: Full-Time | 36 Hours | 12 hour night shift. Flexible Start times between 7:00 PM - 7:00 AM. Every other weekend & holiday required
Description:
Emergency Department Technician (ED Tech)
About the Role
Mercy Medical Center is seeking a skilled and compassionate Emergency Department Technician (ED Tech) to join our fast-paced Emergency Department. In this vital role, you’ll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions.
Key Responsibilities
- Perform and document patient care activities in the Electronic Health Record (EHR).
- Provide basic nursing care including ADLs, vital signs, intake/output, weights, and specimen collection.
- Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation.
- Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.
- Troubleshoot equipment and care-related issues, identifying causes and implementing solutions.
- Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.
- Perform other duties as assigned by the Nurse Manager.
Qualifications
- High school diploma or GED required.
- CPR/BLS certification required (American Heart Association or American Red Cross).
- Completion of Assault Reduction Training required.
- Ability to pass background checks and drug screenings.
- Prior experience in emergency or acute care settings preferred.
Why Join Mercy Medical Center?
- Day One Benefits – Health, dental, vision, and more.
- Career Growth – Advancement opportunities within Trinity Health Of New England.
- Award-Winning Care – Be part of a team recognized for excellence in patient outcomes.
- Mission-Driven Culture – Rooted in compassion, service, and community impact.
Pay Range: $18.75 - $24.50
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
About Mercy Medical Center
Mercy Medical Center is a 182-bed acute care hospital in Springfield, MA, known for its commitment to high-quality, patient-centered care. Additional facilities include Mercy’s Rehabilitation Hospital and Brightside for Families and Children, offering outpatient counseling and family support services.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See All 98 Emergency Communications Dispatcher Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsEmergency Communications Dispatcher Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Emergency Communications Dispatcher Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Boston Medical Center15
- Beth Israel Lahey Health14
- Ethos Veterinary Health11
- South Shore Health8
- Brigham & Women'S Faulkner Hospital6
Top Industries Hiring
- Healthcare & Medical Services67
- Animal Care & Pet Services11
- Logistics & Supply Chain8
- Biotechnology & Pharmaceuticals3
- Education3
What Massachusetts Employers Look For
The qualifications that appear most often in emergency communications dispatcher jobs across Massachusetts.
- Successful completion of APCO or NENA dispatcher certification program
- Proficiency with computer-aided dispatch software such as PremierOne or Spillman
- Minimum typing speed and accuracy verified by a certified testing method
- Ability to obtain and maintain required public-safety background clearance
- High school diploma or GED with no criminal history disqualifiers
- Experience operating multi-line telephone and radio communications equipment
Emergency Communications Dispatcher Jobs in Massachusetts: Frequently Asked Questions
How many emergency communications dispatcher jobs are there in Massachusetts?
There are 98+ emergency communications dispatcher openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, Burlington, and Weymouth. New positions post regularly as employers across Massachusetts hire.
How much do emergency communications dispatchers make in Massachusetts?
Emergency communications dispatchers in Massachusetts earn a median of about $61,720 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,470 for the lowest 10% to over $79,470 for the top 10%. Pay rises with experience, specialty, and employer.
Which Massachusetts cities have the most emergency communications dispatcher jobs?
Boston, Burlington, and Weymouth have the most emergency communications dispatcher openings in Massachusetts right now, with additional roles spread across smaller metros statewide.
Which companies hire emergency communications dispatchers in Massachusetts?
Employers hiring emergency communications dispatchers in Massachusetts include Boston Medical Center, Beth Israel Lahey Health, and Ethos Veterinary Health, based on current listings on Migrate Mate as of June 2026.
Are there remote emergency communications dispatcher jobs in Massachusetts?
Yes. About 2% of emergency communications dispatcher openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.
How do I apply for emergency communications dispatcher jobs in Massachusetts?
You can apply to emergency communications dispatcher jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.
See All 98 Emergency Communications Dispatcher Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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