Service Tech Jobs in Massachusetts

INTRODUCTION

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

JOB SUMMARY

The Unit Service Technician provides a broad range of care and services to patients, including but not limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. They perform a wide range of secretarial duties, including but not limited to organizing paperwork, answering the phone, paging, and receiving of Emergency Department patients into the medi-tech computer system. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Unit Service Technician of the Emergency Department will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

QUALIFICATIONS

Education:

High School Diploma or Equivalent

Licenses and Credentials:

Basic Life Support [BLS] - Generic - HR Only required and Certified Nurse Aide [CNA] - State Specific Certification Board required or Emergency Medical Technician [EMT License] - Generic - HR Only required

Experience:

ED: experience as a medical technician or patient care assistant in an Emergency setting preferred
ICU: 1 year experience as a medical technician or patient care assistant preferred
OPIC, Perioperative, IV Therapy: experience as a medical technician or patient care assistant preferred

Knowledge, Skills and Abilities:

- ED: Staff adheres to all C.A.R.E. Standards
- Must be able to work in a fast paced, often stressful environment.
- Must have good communication skills.
- Must have the ability to set and reset priorities.
- Must have excellent customer service skills.
- Ability to work in a fast paced critical care environment.

ADDITIONAL JOB DETAILS (IF APPLICABLE)

40 Hour Rotating. Every Other Weekend and Holiday Rotation.

REMOTE TYPE

Onsite

WORK LOCATION

1153 Centre Street

SCHEDULED WEEKLY HOURS

40

EMPLOYEE TYPE

Regular

WORK SHIFT

Rotating (United States of America)

PAY RANGE

$18.99 - $28.21/Hourly

GRADE

SF1135

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO STATEMENT:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

MASS GENERAL BRIGHAM COMPETENCY FRAMEWORK

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.