E-3 Visa User Researcher Jobs
User Researcher roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in human-computer interaction, psychology, or a related field. Australian nationals can pursue these positions without entering a lottery, with two-year renewable status and no annual cap limiting your options.
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The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to create an environment that brings communities together in real-time to create meaningful and interactive connections around the globe. As part of the US LIVE Operations Team, the User Product Operations Manager will be responsible for designing and operationalizing the end-to-end experience for our most valuable LIVE Users/Gifters. You will be the chief advocate for our top user base, translating their behaviors and feedback into scalable programs that drive satisfaction, retention, and long-term loyalty. This role moves beyond temporary campaigns to build a sustainable, best-in-class ecosystem for the LIVE User community.
Responsibilities:
- User Experience Strategy: Develop and execute a comprehensive strategy to enhance the entire lifecycle of top LIVE Gifters, from onboarding to long-term engagement, ensuring a valuable and frictionless experience.
- Data-Driven Insights: Leverage deep data analysis to understand gifter behavior, identify pain points, and segment the user base. Translate these insights into actionable product, policy, and operational improvements.
- Program Development & Operationalization: Design, launch, and manage scalable programs aimed at improving gifter satisfaction. This includes developing VIP support channels, loyalty and recognition initiatives, feedback forums, and exclusive engagement opportunities.
- Cross-Functional Leadership: Collaborate closely with Product, Engineering, Data Analytics, Community, and Customer Support teams to champion gifter needs and drive the implementation of experience improvements across the platform.
- Feedback Loop Management: Establish and systematize feedback loops to continuously gather qualitative and quantitative sentiment from top gifters, ensuring their voice directly influences our strategic priorities.
- Compliance Expertise: Champion TikTok USDS Privacy, Safety, and Security guidelines to be the bridge between global business needs and USDS policy and form the utmost confidence in the security of TikTok LIVE business.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher with 1+ years of experience in a strategy and operations role with a focus in areas such as user experience, customer success, VIP/loyalty program management, or community operations.
- An in-depth understanding of online communities, digital economies, and user motivation.
- Strong analytical mindset with experience in performing user segmentation, behavioral analysis, and/or churn analysis; you’re comfortable pulling your own data in SQL or modeling in Excel.
- Proven ability to work independently, manage complex projects with multiple stakeholders, and translate high-level strategy into day-to-day execution.
Preferred Qualifications:
- Excellent communication and presentation skills with the ability to take complex user data and turn it into a compelling narrative that drives action.
- A user-centric and empathetic mindset with a passion for understanding user motivations and improving their journey.
- Experience in the live streaming space and a deep understanding of the dynamics between creators and their supporters.
- Speed, resourcefulness, and a go-getter attitude; you are proactive in identifying and solving problems.
- Deep passion for TikTok, mobile entertainment, social media, and popular culture.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $143556 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to create an environment that brings communities together in real-time to create meaningful and interactive connections around the globe. As part of the US LIVE Operations Team, the User Product Operations Manager will be responsible for designing and operationalizing the end-to-end experience for our most valuable LIVE Users/Gifters. You will be the chief advocate for our top user base, translating their behaviors and feedback into scalable programs that drive satisfaction, retention, and long-term loyalty. This role moves beyond temporary campaigns to build a sustainable, best-in-class ecosystem for the LIVE User community.
Responsibilities:
- User Experience Strategy: Develop and execute a comprehensive strategy to enhance the entire lifecycle of top LIVE Gifters, from onboarding to long-term engagement, ensuring a valuable and frictionless experience.
- Data-Driven Insights: Leverage deep data analysis to understand gifter behavior, identify pain points, and segment the user base. Translate these insights into actionable product, policy, and operational improvements.
- Program Development & Operationalization: Design, launch, and manage scalable programs aimed at improving gifter satisfaction. This includes developing VIP support channels, loyalty and recognition initiatives, feedback forums, and exclusive engagement opportunities.
- Cross-Functional Leadership: Collaborate closely with Product, Engineering, Data Analytics, Community, and Customer Support teams to champion gifter needs and drive the implementation of experience improvements across the platform.
- Feedback Loop Management: Establish and systematize feedback loops to continuously gather qualitative and quantitative sentiment from top gifters, ensuring their voice directly influences our strategic priorities.
- Compliance Expertise: Champion TikTok USDS Privacy, Safety, and Security guidelines to be the bridge between global business needs and USDS policy and form the utmost confidence in the security of TikTok LIVE business.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher with 1+ years of experience in a strategy and operations role with a focus in areas such as user experience, customer success, VIP/loyalty program management, or community operations.
- An in-depth understanding of online communities, digital economies, and user motivation.
- Strong analytical mindset with experience in performing user segmentation, behavioral analysis, and/or churn analysis; you’re comfortable pulling your own data in SQL or modeling in Excel.
- Proven ability to work independently, manage complex projects with multiple stakeholders, and translate high-level strategy into day-to-day execution.
Preferred Qualifications:
- Excellent communication and presentation skills with the ability to take complex user data and turn it into a compelling narrative that drives action.
- A user-centric and empathetic mindset with a passion for understanding user motivations and improving their journey.
- Experience in the live streaming space and a deep understanding of the dynamics between creators and their supporters.
- Speed, resourcefulness, and a go-getter attitude; you are proactive in identifying and solving problems.
- Deep passion for TikTok, mobile entertainment, social media, and popular culture.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $143556 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all 57+ E-3 Visa User Researcher Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa User Researcher Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in User Researcher
Frame your portfolio for U.S. hiring managers
U.S. employers assess specialty occupation eligibility partly through your materials. Structure your case studies to show the degree-level theoretical grounding behind your methods, not just outputs. This directly supports the E-3 visa specialty occupation determination.
Target product companies over agencies first
In-house research roles at product-led companies are more likely to have dedicated HR teams familiar with E-3 sponsorship logistics. Agencies frequently decline sponsorship because project-based work complicates the Labor Condition Application employer-employee relationship.
Verify your degree equivalency before applying
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 purposes, but confirm this with a credential evaluation early. Mismatches between your qualification and the posted job requirements are a common LCA complication.
Ask employers about LCA experience upfront
Before investing time in a hiring process, ask whether the company has filed a Labor Condition Application before. Employers new to the DOL's FLAG portal often underestimate the lead time, which can delay your start date by several weeks.
Use Migrate Mate's E-3 filing service for the offer stage
Once you have an offer, the LCA and DS-160 paperwork need to move quickly. Migrate Mate's E-3 filing service handles the full process from LCA certification through consulate preparation, so filing delays don't cost you the role.
Align your job title to DOL occupational classifications
The DOL uses Standard Occupational Classification codes to set prevailing wage levels. If your offer letter says 'UX Researcher' but the LCA uses a mismatched SOC code, it can trigger USCIS scrutiny. Confirm the title and SOC code match before signing.
E-3 Visa User Researcher: Frequently Asked Questions
How do I find User Researcher jobs that offer E-3 visa sponsorship?
Search Migrate Mate to filter User Researcher roles by employers with active E-3 and LCA filing history. Most general job boards don't surface sponsorship eligibility, so you can spend weeks pursuing roles where sponsorship was never on the table. Migrate Mate filters that out before you apply.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does User Researcher qualify as a specialty occupation for the E-3 visa?
Yes. User Researcher roles typically qualify when the position requires a bachelor's degree or higher in human-computer interaction, cognitive psychology, information science, or a directly related field. The key is that the specific degree must be a standard minimum requirement for the role, not just a preference. Job postings that say 'degree preferred' rather than 'required' can complicate the LCA.
How does the E-3 visa compare to H-1B for User Researcher roles?
The E-3 is available year-round with no lottery and no annual cap, while H-1B visa registration opens once a year with a roughly 25% selection rate. For User Researchers, that means an E-3 offer can move from signed contract to visa appointment within weeks rather than waiting up to a year for an H-1B start date. The trade-off is that E-3 is exclusively for Australian citizens.
Can I switch User Researcher employers while on an E-3 visa?
Yes, but you need to restart the E-3 process with the new employer. Your new employer files a fresh LCA with the DOL, and you'll need a new visa stamp if yours was tied to your previous employer's petition. There's no portability mechanism like some other visa categories, so plan for a gap between roles if consulate appointment wait times are long.