EMS Director Jobs in Massachusetts

Location: West Barnstable, MA Category: Administrative Positions Job Type: Full-time Posted On: Mon Jul 6 2026 Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

The Administrative Assistant II provides comprehensive administrative support to the Director of Emergency Medical Services (EMS) and Fire Science, to the Allied Health Certificates Coordinator [Medical Assisting, Diagnostic Technician (EKG/Phlebotomy)], and to the Health Sciences Department Chair. This position plays a vital role in supporting the day-to-day administrative operations of the EMS, Fire Science, and Allied Health programs. The role requires strong organizational skills, attention to detail, independent judgment, and excellent communication skills. The ability to interpret and respond effectively to varied inquiries from students, faculty, staff, and the public is essential. This position requires an on-campus, in-person work schedule.

EXAMPLES OF DUTIES:

• Provide administrative support to the Director of EMS and Fire Science, Medical Assisting and DTC Coordinator, and Department Chair including preparing correspondence, managing calendars, and scheduling appointments, meetings, and events. Attend meetings as requested and prepare accurate meeting notes and minutes.
• Provide general administrative support to faculty.
• Manage general day-to-day office administration and ensure smooth functioning of office operations.
• Collaborate with the Director and Coordinator to develop working plans and timelines to support departmental projects.
• Maintain confidentiality of student information and records in compliance with FERPA and College policies.
• Assist in the preparation, formatting, and distribution of Program Student Handbook.
• Support preparation and submission of reports and surveys for the program licensor, accreditor and other regulatory bodies, as required.
• Schedule, organize, and attend Program and Advisory Board meetings; record, transcribe, and distribute meeting minutes.
• Collaborate with College staff and faculty to obtain and exchange information related to college programs and activities.
• Collect, track, and maintain Program statistical data and prepare reports for the Director as needed.
• Maintain and organize departmental physical and digital files, records, and correspondence following College retention and confidentiality guidelines.
• Create, distribute, and manage SurveyMonkey surveys for the Department.
• Coordinate with College personnel to update Program/Certificate web pages and assist in communicating accurate program information to the public.
• Prepare and process travel documentation, purchase requisitions, reimbursement forms, supply orders, and budget maintenance.
• Utilize College technology and software systems (e.g., Jenzabar, Adobe, Microsoft Office Suite, 25Live) for data entry, reporting, scheduling, and document preparation.
• Assist with planning and execution of departmental special projects and events.
• Perform other related duties as assigned.

Job Requirements:

MINIMUM QUALIFICATIONS:

1. Three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, or any equivalent combination of the required experience and the substitutions below.

Substitutions:

• Associate or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.*
• Associate or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements completed.

2. Strong interpersonal and communication skills to work effectively with a diverse population of students, administrators, faculty and the public.

3. Ability to exercise discretion in handling confidential information.

4. Knowledge of FERPA regulations and College policies and procedures or the ability to read and interpret such.

5. High level of organizational and communication skills, flexibility, and the ability to work under pressure to meet deadlines with attention to detail and accuracy and handle multiple tasks simultaneously.

6. Knowledge of Windows-based software and PC functions.

7. Advanced experience with Microsoft Word, Excel, and PowerPoint, or equivalents.

8. Advanced experience with desktop publishing products such as Adobe Acrobat Pro DC.

9. Experience with videoconferencing platforms such as Zoom, Microsoft Teams, or a similar system.

10. Experience accessing data and running queries using the Student Information System.

11. Experience with Jenzabar or similar student enterprise system.

12. Unrestricted authorization to work in the United States.

ADDITIONAL PREFERRED QUALIFICATIONS:

• Bachelor's degree.
• Experience in a fast-paced, health care or health sciences office environment.
• Experience working in a community college setting.
• Preference will be given to candidates who have experience, an appreciation for, and a commitment to, working in a global, multicultural academic setting.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to upload a separate statement to define precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION: Starting annual salary of $62,547.94 for 37.5 hours/week (Grade 17, Step 1 ). Full-time AFSCME Unit Position. Candidates may qualify for placement above entry-level salary if currently employed in the State system. A copy of the full State Classification specification for Administrative Assistant II is available in the Office of Human Resources, or at Massachusetts Department of Higher Education. Includes participation in a comprehensive employee benefits program and membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE: July 26, 2026

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2027 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider applicants who do not have unrestricted authorization to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.