Enterprise Customer Success Jobs in Missouri

About us

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.

About the role:

We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.

This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.

What You’ll Do:

• Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
• Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
• Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
• Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
• Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
• Negotiate pricing and deal terms and work with legal to redline contracts
• Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
• Help define and iterate on our sales playbook - your input will help shape our go to market strategies

How to be successful in this role:

• 5+ years of experience selling complex software to enterprise customers
• A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
• Excellent communication and storytelling skills
• Technical acumen with the ability to establish credibility with technical decision makers
• You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
• Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
• Passionate about generative AI and excited to help customers navigate a rapidly evolving industry

Compensation:

• Annual OTE range: $300,000 - 350,000 USD

Compensation Philosophy:

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

Benefits

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.