Application Support Specialist Jobs in Missouri
Application Support Specialist jobs in Missouri are consistently active, concentrated in healthcare IT, financial services, and state government technology operations, with openings at every level from junior helpdesk-adjacent roles to senior enterprise support positions. St. Louis, Kansas City, and Jefferson City account for the bulk of hiring, with well-established employers like Centene Corporation, Edward Jones, and Cerner (now Oracle Health) maintaining ongoing demand for application support talent. The most sought-after specialties in Missouri are EHR system support, ERP administration, and customer-facing enterprise software troubleshooting. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 7+ Application Support Specialist jobs
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Applications Support Specialist, you will provide technical support for business applications used across office and manufacturing operations, ensuring employees have the tools and access they need to work efficiently. In this role, you will troubleshoot software issues, assist users with application access and functionality, and partner with external support providers to resolve more complex technical challenges. Success in this position requires strong problem-solving abilities, effective communication skills, and a commitment to delivering exceptional customer service and support. Ready to make an impact? Apply now and help support the technology that keeps our business running smoothly.
What You’ll Do
- Provide end-user support for business-critical applications, including Microsoft 365, SolidWorks, customer relationship management (CRM) systems, DocuWare, Epicor, and applications hosted through Internet Information Services (IIS), ensuring a seamless user experience across the organization.
- Research, diagnose, and resolve application-related issues, collaborating with internal IT teams and external support providers to deliver timely and effective solutions.
- Assist users with remote access, application connectivity, and system access challenges to minimize downtime and maximize productivity.
- Support software running on handheld devices, including barcode scanners used within manufacturing environments, to ensure operational continuity.
- Communicate technical concepts, troubleshooting steps, and resolutions in a clear and user-friendly manner to individuals with varying levels of technical expertise.
- Maintain accurate documentation of support requests, troubleshooting activities, resolutions, and recurring issues to enhance support efficiency and strengthen the organization's knowledge base.
- Effectively prioritize support requests and assigned tasks based on business impact, urgency, and established deadlines.
- Proactively keep managers and end users informed of progress, service interruptions, and any issues that may impact timelines or business operations.
- Handle sensitive documents and confidential information with a high level of discretion and in accordance with company policies and compliance requirements.
- Take on additional responsibilities as needed to support team goals and project milestones.
What You Bring
Experience That Drives Success
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field, or an equivalent combination of education and relevant work experience.
- Minimum of two years of experience in a corporate help desk, technical support, or application support environment.
- Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
- Strong troubleshooting and problem-solving skills, with the ability to research application issues, identify root causes, and implement effective solutions.
- Experience supporting enterprise resource planning (ERP) systems, such as Epicor, Sage, or Oracle. (preferred)
- Experience supporting SolidWorks, CRM platforms, DocuWare, or applications hosted through Internet Information Services (IIS). (preferred)
- Familiarity with web technologies, including HTML5, CSS3, Bootstrap, PHP, and JavaScript. (preferred)
- Experience writing, analyzing, or troubleshooting SQL queries. (preferred)
- Microsoft Office certifications in Word, Excel, PowerPoint, or Outlook. (preferred)
- Experience supporting barcode scanners or other handheld devices within a manufacturing environment. (preferred)
Key Strengths & Skills
- Demonstrates integrity, professionalism, and discretion when handling sensitive and confidential information.
- Excellent verbal and written communication skills, with the ability to effectively interact with users and stakeholders across all levels of the organization.
- Strong troubleshooting and problem-solving skills, with the ability to research issues, identify root causes, and implement effective solutions.
- Exceptional customer service skills, maintaining a patient, professional, and user-focused approach when providing support.
- Proven ability to manage multiple projects and competing priorities simultaneously while meeting deadlines in a fast-paced environment.
- Self-motivated with a bias for action, strong sense of urgency, and excellent time management skills.
- Ability to work collaboratively across teams and build positive working relationships with colleagues and stakeholders.
- Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- We build strong relationships—with teammates, partners, and customers
- We take pride in knowing every product we build serves the purpose of protecting lives
- We listen actively, coach frequently, and own our results
- We foster innovation, value curiosity, and believe that experimentation is part of growth
- We create a welcoming and inclusive space where everyone belongs
- We take ownership of our work—quality and safety are at the core of what we do
Benefits That Matter
- Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
- Competitive health, dental, and vision plans
- 401(k) with company match
- Generous paid time off and holidays
- Continuous learning and development opportunities
- Financial Wellness programs including complimentary Certified Financial Planner sessions
- Recognition programs that celebrate individual and team wins
- A mission-driven team that supports life-saving outcomes, every day
Location
This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Applications Support Specialist, you will provide technical support for business applications used across office and manufacturing operations, ensuring employees have the tools and access they need to work efficiently. In this role, you will troubleshoot software issues, assist users with application access and functionality, and partner with external support providers to resolve more complex technical challenges. Success in this position requires strong problem-solving abilities, effective communication skills, and a commitment to delivering exceptional customer service and support. Ready to make an impact? Apply now and help support the technology that keeps our business running smoothly.
What You’ll Do
- Provide end-user support for business-critical applications, including Microsoft 365, SolidWorks, customer relationship management (CRM) systems, DocuWare, Epicor, and applications hosted through Internet Information Services (IIS), ensuring a seamless user experience across the organization.
- Research, diagnose, and resolve application-related issues, collaborating with internal IT teams and external support providers to deliver timely and effective solutions.
- Assist users with remote access, application connectivity, and system access challenges to minimize downtime and maximize productivity.
- Support software running on handheld devices, including barcode scanners used within manufacturing environments, to ensure operational continuity.
- Communicate technical concepts, troubleshooting steps, and resolutions in a clear and user-friendly manner to individuals with varying levels of technical expertise.
- Maintain accurate documentation of support requests, troubleshooting activities, resolutions, and recurring issues to enhance support efficiency and strengthen the organization's knowledge base.
- Effectively prioritize support requests and assigned tasks based on business impact, urgency, and established deadlines.
- Proactively keep managers and end users informed of progress, service interruptions, and any issues that may impact timelines or business operations.
- Handle sensitive documents and confidential information with a high level of discretion and in accordance with company policies and compliance requirements.
- Take on additional responsibilities as needed to support team goals and project milestones.
What You Bring
Experience That Drives Success
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field, or an equivalent combination of education and relevant work experience.
- Minimum of two years of experience in a corporate help desk, technical support, or application support environment.
- Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
- Strong troubleshooting and problem-solving skills, with the ability to research application issues, identify root causes, and implement effective solutions.
- Experience supporting enterprise resource planning (ERP) systems, such as Epicor, Sage, or Oracle. (preferred)
- Experience supporting SolidWorks, CRM platforms, DocuWare, or applications hosted through Internet Information Services (IIS). (preferred)
- Familiarity with web technologies, including HTML5, CSS3, Bootstrap, PHP, and JavaScript. (preferred)
- Experience writing, analyzing, or troubleshooting SQL queries. (preferred)
- Microsoft Office certifications in Word, Excel, PowerPoint, or Outlook. (preferred)
- Experience supporting barcode scanners or other handheld devices within a manufacturing environment. (preferred)
Key Strengths & Skills
- Demonstrates integrity, professionalism, and discretion when handling sensitive and confidential information.
- Excellent verbal and written communication skills, with the ability to effectively interact with users and stakeholders across all levels of the organization.
- Strong troubleshooting and problem-solving skills, with the ability to research issues, identify root causes, and implement effective solutions.
- Exceptional customer service skills, maintaining a patient, professional, and user-focused approach when providing support.
- Proven ability to manage multiple projects and competing priorities simultaneously while meeting deadlines in a fast-paced environment.
- Self-motivated with a bias for action, strong sense of urgency, and excellent time management skills.
- Ability to work collaboratively across teams and build positive working relationships with colleagues and stakeholders.
- Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- We build strong relationships—with teammates, partners, and customers
- We take pride in knowing every product we build serves the purpose of protecting lives
- We listen actively, coach frequently, and own our results
- We foster innovation, value curiosity, and believe that experimentation is part of growth
- We create a welcoming and inclusive space where everyone belongs
- We take ownership of our work—quality and safety are at the core of what we do
Benefits That Matter
- Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
- Competitive health, dental, and vision plans
- 401(k) with company match
- Generous paid time off and holidays
- Continuous learning and development opportunities
- Financial Wellness programs including complimentary Certified Financial Planner sessions
- Recognition programs that celebrate individual and team wins
- A mission-driven team that supports life-saving outcomes, every day
Location
This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.
See All 7 Application Support Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find JobsApplication Support Specialist Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Application Support Specialist Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Missouri Employers Look For
The qualifications that appear most often in application support specialist jobs across Missouri.
- Bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience supporting enterprise applications such as EHR, ERP, or CRM systems
- Proficiency in troubleshooting software issues and documenting resolutions in ticketing systems
- Strong written and verbal communication skills for end-user support and escalation handling
- Experience working with SQL queries or basic database tools to investigate application issues
- Familiarity with ITIL frameworks or structured incident and change management processes
Application Support Specialist Jobs in Missouri: Frequently Asked Questions
How do you become a application support specialist in Missouri?
Most Missouri employers expect a bachelor's degree in information technology, computer science, or a related field, though some accept an associate degree combined with substantial hands-on experience. No state-issued license is required to work as an application support specialist in Missouri. Candidates who add vendor or industry certifications such as CompTIA A+, ITIL Foundation, or platform-specific credentials from Microsoft or Salesforce move through hiring pipelines faster with Missouri's major healthcare and financial services employers.
Which companies hire application support specialists in Missouri?
Employers hiring application support specialists in Missouri right now include Jack Henry & Associates, UMB Financial Corporation, and Potter Global Technologies, based on current listings on Migrate Mate as of November 2026. Missouri's concentration of large healthcare systems, financial services firms, and state government technology offices means demand is distributed across both corporate headquarters and regional support centers throughout the state.
Which Missouri cities have the most application support specialist jobs?
Monett, Kansas City, and Springfield have the most application support specialist openings in Missouri. St. Louis leads because of its density of healthcare IT employers and Fortune 500 headquarters, Kansas City follows with strong financial services and logistics technology operations, and Jefferson City draws openings from state government agencies that run large enterprise software environments requiring ongoing application support staff.
Are there remote application support specialist jobs in Missouri?
Yes, and more than most fields, because application support work is largely desk-based and conducted over remote access tools, ticketing platforms, and video calls. About 100% of application support specialist openings tied to Missouri are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work. Tier-2 and Tier-3 support roles that involve system configuration and documentation are the most consistently remote.
How can I get hired as a application support specialist in Missouri with little or no experience?
The most realistic entry path is through a helpdesk or IT support technician role, which Missouri employers like Centene Corporation, SSM Health, and Missouri state agencies routinely post as stepping stones into application support. Community colleges such as St. Louis Community College offer applied IT programs that pair well with CompTIA A+ certification to build a credible foundation. Demonstrating experience with any enterprise software, even through internships or volunteer IT work, makes a candidate stand out when applying to junior application support openings.
Where can I find and apply to application support specialist jobs in Missouri?
You can find and apply to application support specialist jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search for roles that match your experience level, preferred location, and industry, then apply directly to the ones that fit. No account creation is needed to view and apply to listings.
See All 7 Application Support Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Jobs