Experience Manager Jobs in Washington, DC
Experience Manager jobs in Washington, District of Columbia are concentrated in the Capitol Hill, Downtown, and Navy Yard corridors, with strong demand in hospitality, cultural institutions, and federal contracting. Employers hiring right now include CVS Health, Okta, and Nexamp. Find a role that fits below and apply directly.
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Overview
We are seeking a dynamic and experienced Program Manager with a strong background in NIH (National Institutes of Health) and HHS (Health and Human Services) IT Cyber project environments to lead complex, multi-faceted federal cybersecurity programs.
Education / Experience: Bachelor’s Degree AND 12+ years work experience in IT/cyber, incl. 5+ years leading federal cybersecurity programs
Required Certifications: PMP AND CISSP
Preferred: ITIL v4; NIH/HHS experience; subcontractor management; FFP delivery
Responsibilities
- Single POC with authority to commit company resources; owns program cost, project schedule, quality, risk, and reporting for a 24.5-FTE program
- Responsible for supporting ~165 FISMA systems
- Weekly/monthly reporting rhythm and QPRs along with one subcontractorunder an integrated team model.
- Lead the planning, development, and execution of large-scale cyber programs in compliance with NIH/HHS guidelines and federal regulations.
- Facilitate requirements gathering sessions and conduct thorough requirements analysis to define project scope and objectives clearly.
- Oversee project lifecycle activities including initiation, planning, execution, monitoring, control, and closure utilizing methodologies like Waterfall, Agile, SAFe, or Lean Six Sigma.
- Conduct root cause analysis and risk assessments to proactively identify issues and implement mitigation strategies.
- Manage vendor relationships and contracts ensuring compliance with federal procurement standards while controlling costs through budget management and earned value management techniques.
- Facilitate meetings for project updates and stakeholder communication; prepare comprehensive reports and presentations that clearly articulate project status and outcomes.
- Apply change management principles to support organizational transitions smoothly while maintaining project momentum.
Skills
- 12+ years IT/cyber, including 5+ years leading federal cybersecurity programs
- Extensive experience in program development within NIH/HHS or federal health agencies with a deep understanding of their specific requirements.
- Proven supervisory experience managing technical teams in complex cybersecurity project environments; adept at leadership in fast-paced settings.
- Strong expertise in project management methodologies including PMBOK standards; proficient with tools like Microsoft Project, Primavera P6, Smartsheet, or VersionOne.
- Skilled in requirements gathering, process mapping, business process modeling, and requirements management to ensure clear scope definition.
- Expertise in risk management techniques such as root cause analysis and Six Sigma methodologies; capable of implementing continuous improvement strategies like Kaizen or Lean Six Sigma.
- Demonstrated ability to manage multiple projects simultaneously using Agile frameworks such as SAFe or Kanban; adept at project scheduling and scope management.
- Excellent communication skills for effective stakeholder engagement; capable of delivering compelling presentations and technical documentation.
- Strong organizational skills with the ability to coordinate diverse teams while managing budgets effectively through cost control measures.
- Familiarity with IT infrastructure systems including SharePoint, Salesforce, ServiceNow, SAS data analysis tools, ERP systems, and content management platforms is preferred.
Pay: $210,000.00 - $225,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you currently hold a Bachelor's Degree AND both an active PMP AND CISSP certification?
Work Location: In person
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Who's Hiring



Top Industries Hiring
- Renewable Energy
Experience Manager Jobs in Washington: Frequently Asked Questions
How do I get a experience manager job in Washington?
Washington's experience manager market is driven by hospitality groups, museums, associations, and federal contractors clustered in Downtown, Georgetown, and the waterfront. Candidates who stand out typically combine event or customer-experience operations backgrounds with familiarity with Washington's convention and government-adjacent sectors. Networking through local hospitality and events industry groups and targeting employers with large visitor or member programs gives you a concrete edge in this market.
Which companies hire experience managers in Washington?
Washington experience manager roles are posted by CVS Health, Okta, and Nexamp and others right now, based on current listings on Migrate Mate as of July 2026. Washington's mix of hotels, cultural institutions, trade associations, and federal agencies creates a broad and varied employer base for this role.
Are there remote experience manager jobs in Washington?
Yes, though it depends heavily on the role type, since hands-on venue or guest-facing positions are rarely remote while strategy, program design, and analytics-focused experience manager work can be done remotely. About 50% of experience manager openings tied to Washington are remote or hybrid as of July 2026. Digital and member-experience roles tied to associations and tech-adjacent organizations in Washington tend to offer the most location flexibility.
How can I get a experience manager job in Washington with little or no experience?
The most realistic entry path in Washington is through event coordination, front-of-house hospitality, or visitor services roles at the city's hotels, museums, and convention venues. Many Washington employers, particularly in the arts and nonprofit sectors, hire junior program or guest experience associates who move into manager roles within one to two years. Building experience through internships at cultural institutions or association offices near Dupont Circle and Penn Quarter also opens doors locally.
Which industries hire the most experience managers in Washington?
Most experience manager openings in Washington sit in Renewable Energy, per current listings on Migrate Mate as of July 2026. Washington's concentration of federal agencies, major hotel brands, membership associations, and cultural venues creates consistent year-round demand across those sectors.
Related Jobs in District of Columbia
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